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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Bought a pair of beats by dre head phones two pair costing me £200 on a deal, on getting these and finally trying them out a couple weeks later i find the product of poor quality for the high price, the volume is not good at all and very low when at its full, i could still hear background noise over them when in use i found it very frustrating with my mental health issues to use and wanted to return, but due to being used and being just a week outside the date for returns im refused this which i find an outrage, i explained i took the time to complaint to who i thought i had to go to about this issue and went to beats who ended up ignoring my messages and emails i then tried to speak to apple who found out have bought them from beats, i tried to talk about the issue and they ignored me too, when i finally gave up and found my receipt which i couldnt find it at the start of it all and wanted to return them and save the frustration and disappointment. but in trying to do this ive been refused and pushed away like my custom means nothing. this is not my only issue ive had in past with argos so this kind of adds to things and makes me no longer want to shop there. i have mental health issues and this is effecting my autism and Asperger's, i tried to raise complaint about this with argos and they dont want to know and have brushed this to the side not wanting ton resolve it forced to seek 3rd party help. ive lost a lot of faith with argos recently and think they have gotten bad lately, ive had many returns due to faulty products had complaints about how i was treated in store on occasions, ill be staying away from argos now. they have taken advantage of a vulnerable person here and this is whats made me cross. they dont seem to care less i have mental health issues which can impair how i act and go about things daily.
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Posted 6 years ago
Ordered 3 items online for instore collection, I could have possibly found some of the items cheaper elsewhere but the convenience and trust factor is a big issue for me. Went in to my local store to collect, all 3 items where ready behind the counter waiting for me and I didn't even have to queue as an assistant was available and waiting. He knew exactly what to do, took the code my email and brought up my purchase within 15 seconds. Great company, do a lot of my home a tech shopping there.
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Posted 6 years ago
My son had some vouchers to use which we decided to use online , and use the click and collect method we found the turn around time sufficient and the system easy to use.
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Posted 6 years ago
Very bad service
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Posted 6 years ago
It is a book for people who love Greek mythology, and fiction, it gives us a new point of view for this story.
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Posted 6 years ago
Be Careful when receiving a refund Or paying on a payment plan on your Argos Card . For some unknown reason it appears Argos choose what plan your refund and payment is put on any outstanding plans that they choose Today I’ve noticed due to this I’ve been charged interest (which I shouldn’t have been as I pay my monthly statement in full ) so even when you go on the app and tap on the payment plan of your choice & make payment it’s not always generated on to it So Beware & Check your statements & plans as this appears very suspicious to me and a way of charging interest which I shouldn’t be paying
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Posted 6 years ago
I've been a loyal customer now for 10 years plus using the Argos store card, and by error for the first time I missed my payment by 9 days, consequently having a heavy interest added. My request to have this waivered due to loyalty and value of purchases made was dismissed instantly with a well its your fault, so tough luck. I escalated and now after 3 emails over a month and no response finally called today and got through to Rachel who has lied regarding receiving the emails stating she only received one and was just getting around to replying! Understand my error, but expected more from such a big company, but maybe that's where the big boys are failing and falling from our high street, as the service is not to the level you'd expect. Paid now and closed my account, so taking my business elsewhere.
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Posted 6 years ago
Argos failed to deliver my mum's order THREE times. THREE times! She waited each time, and no one even informed her that the item wasn't going to arrive. How is that possible? She's wasted 2 days waiting for her items. Only good thing is that it's quick to get through to Argos on LiveChat, but it's completely pointless at the same time because they can't solve the problem. The only thing they suggest is rebooking the item! Well.. there's no 4th time lucky here. Statistics would suggest that the 4th time isn't going to succeed either. 0% success rate. 1. Why is the item able to be rescheduled when it obviously can't be delivered? 2. Why aren't we informed when the delivery fails? 3. Why can't the help desk do anything about it other than suggesting rebooking it for failure again? 4. Who's going to compensate my mum for her two wasted days? 5. We needed two emergency guest beds which we now don't have. What do we do? Thanks for nothing Argos. Suggestion to everyone: Don't buy from Argos unless you don't mind the items never arriving. Your very specific 3 hour delivery slot means nothing.
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Posted 6 years ago
Went to Argos in sligo today to purchase a tv must say we were served by a young lad called Ryan he couldn't do enough for us he explain everything about different tv and what we needed .Argos sligo you are very lucky to have such a fine gentleman working in your store ....
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Posted 6 years ago
Fridge Freezer - crack on door. After trying every avenue to get through first by phone then by chat - i was referred back to a telephone number for white goods that told me i needed an authorisation code and put me back on hold and in cues for the same number that was for TVs Tec-support and more passing the buck. 1 HOUR later a gentleman finally helped my and called me back to say that Argos would not deal with any fault claims on an item 7 months old and i would need an independent report - as it was cosmetic. Cosmetic when the most used part develops a crack - i don't think so! Well done Argos for wasting my Saturday morning..
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Posted 6 years ago
Excellent until paying by card. This then gets checked separately from the call to Argos. It is time consuming and often doesn't work how agos/bank says it should. More hassle
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Posted 6 years ago
Always got the product in stock if not there within 12 hours
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Posted 6 years ago
Argos home retail Group. I took out a loan in 2004 they tried to tell me that I decided to take advantage of the repayment protection insurance. As this company wasn’t regulated until the 14th of January 2005 hey are happy to refuse upholding complaint. has no evidence of me deciding to take this product on I believe it was just added to the policy. Tried to tell me that I had 30 day right of cancellation which I did but this was given to me after sale which is standard practice with PPI This was offered on St Andrews insurance paper work. As I cannot take resolution through the financial ombudmen service it is now being referred to a Small Claims Court in due course.
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Posted 6 years ago
Appalling service and follow up. Waited all day for a delivery of a unit for the kitchen, it did not arrive. No phone calls,no text nothing i rang they said the van had a transmission fault.They said they would deliver up to 10pm when I rang. That did not happen.. Rang the following day early to find out when it would be delivered they said in 6 more days and that was my only choice. The person I spoke to said I was moaning. I asked to speak to a supervisor he said they wouldn’t come. Still waiting for the item. !!!!!!
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Posted 6 years ago
Excellent online service
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Posted 6 years ago
Good buying experience, fast, easy website, good customer service. However, I saw signs my purchase was a return, from the packaging condition. I found some issues with the product. Please don't sell returned items without adequate testing.
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Posted 6 years ago
Amazing fast and friendly
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Posted 6 years ago
Wanted to purchase a Vax vacuum cleaner here in Dublin. Curry's had it for 169euro. Argos had identical product for 219 euro, a full 50 euros more! As my local Argos is more convenient I phoned and asked if they would match the Curry's price. They refused. Naturally I went to Curry's. I will certainly be checking prices before I return to Argos next time.Fifty euros is a lot of money for me to give away.
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Posted 6 years ago
Always a great experience in my local store. Staff always friendly but professional.
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Posted 6 years ago
Great range of products
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Posted 6 years ago
Argos is rated 2.7 based on 4,050 reviews