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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Same day delivery - awesome service
Helpful Report
Posted 8 years ago
Fast track delivery and good price
Helpful Report
Posted 8 years ago
Replacing faulty products purchased from Argos
Helpful Report
Posted 8 years ago
I purchased a laptop and after a few days it was considered as being faulty by the manufacturer after many phone calls over a few days using the helpline they offered to pick it up and look at it to solve the fault but I went back to store and manager offered a replacement a refund on the spot but I decided to pay a little more and bought the next model up great service in store they owned the problem with no hesitation
Helpful Report
Posted 8 years ago
I ordered my sofas and washing machine and the order was easy to complete and didn't break the bank. I had to cancel and re order this 3 times because of delays with completion date but Argos were a great help, in store, online and over the phone
Helpful Report
Posted 8 years ago
I ordered my sofas and washing machine and the order was easy to complete and didn't break the bank. I had to cancel and re order this 3 times because of delays with completion date but Argos were a great help, in store, online and over the phone
Helpful Report
Posted 8 years ago
Good prices following house move
Helpful Report
Posted 8 years ago
My rice cooker cooks perfectly.
Helpful Report
Posted 8 years ago
My rice cooker cooks perfectly.
Helpful Report
Posted 8 years ago
Very easy to order a family gift online and to be collected in store the following day , whereas in other retailers there is often a wait of a number of days. The staff at our local branch are very customer friendly and payment can be made either online or in store (either at a machine or counter) . The regular offer of £5 or £10 for a spend of £50 and £100 respectively is an incentive I took advantage of this time and on previous purchases . So overall I recommend Argos on so many levels .
Helpful Report
Posted 8 years ago
I ordered online. Paid online. Went to collect...as told to by email. Order not ready. Couldn't go back till 10 days. Told order expired 'you will get refund' Purchased and paid instore. No refund. Asked online..told you collected item. Argos have stolen £34.99 from me. I can't afford that. They are a disgrace.
Helpful Report
Posted 8 years ago
Came fast good quality trampoline the delivery man was nice not rude excepted 20:18 came 19:30 he got lost but found his way my street confusing
Helpful Report
Posted 8 years ago
Very very amazing service.argos is my home and my favourite shop ever.brilliant prices too.
Helpful Report
Posted 8 years ago
Absolutely disgusting service. Ordered and paid for item for same day delivery, its now 1pm the following day I've been on hold for 30minutes and told it should be here soon????? whatever that means. First customer service person was very rude and shouted over me when I was trying to talk.2nd person says even though they acknowledge I paid for the service (delivery)after kicking off the best they can offer is a refund of the delivery charge, No apologies even though they acknowledge the item was out of stock at there depot.(not my problem when they had taken my money already) wont ever use them again.""
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Posted 8 years ago
Fast and excellent service.
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Posted 8 years ago
Always makes me happy shopping at Argos just for the ease of making an order or reserving a product. Always smooth transactions
Helpful Report
Posted 8 years ago
Great response attentive staff upon collection of items. Asked if I needed help with lifting items
Helpful Report
Posted 8 years ago
I bought a test meter to check boat electrics to replace the one I had that got waterlogged it was a reasonable price and performs well
Helpful Report
Posted 8 years ago
Decent stuff at cheap prices
Helpful Report
Posted 8 years ago
Did not keep me informed of delivery also received texts on delivery after delivery will use alternative reliable company in future.
Helpful Report
Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews