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Argos Reviews

2.7 Rating 4,051 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Excellent service, web site search was efficient, product at competitive price, checkout process straight forward and best of all same day delivery with choice of afternoon or evening delivery slot. Product itself is exactly as described and has exceeded expectation thus far. Would recommend Argos service without hesitation.
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Posted 8 years ago
The site is so easy to use and the service was excellent. The people who delivered were very courteous and you had 3 updates throughout the day to let you know when they would be delivering.
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Posted 8 years ago
product was competitively priced, easy to arrange delivery, does what it says on the box !!!
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Posted 8 years ago
The excellent customer service we received from one employee in store was what made us happy. It was quick, helpful and friendly. His name was Jorden and he made us feel like a valued customer and made it personal too.
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Posted 8 years ago
App's easy to use with good customer service
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Posted 8 years ago
Easy to order an item loads of item in stock and when I have had a problem with an item their returns procedure is great no hassle
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Posted 8 years ago
Great service online. Searched and found Argos outlet within travelling distance. Collected product the same day, as it was in stock at this branch. Thanks again. Paul.
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Posted 8 years ago
The service was quick and efficient, even if the advisor was slightly abrupt.
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Posted 8 years ago
i will never order from argos again i was given a time and date for my new fridge freezer to be delivered and it wasn't delivered and no phone call explaining why it wasn't delivered i had to call to find out it was out of stock even though they confirmed a date and time dont bother with this company they obviously do not care about there customers so do yourself a favour and order elsewhere.
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Posted 8 years ago
I tried to order 12 rolls of wallpaper online, but the drop down quantity only allows a maximum order of 10!! I called customer services who placed two separate orders to accommodate my 12 roll requirement. They took my payment, even though my order wouldn't be arriving for a while. I received 2 texts the following day, saying my orders would be delivered directly from the supplier, by 18/09/17. I've just received a further 2 texts saying it's delayed and may arrive up to 02/10/17!! Now I have decorators booked for next week, and no wallpaper. I've called and cancelled the order, but it will take 5-7 days for the refund to be processed. Absolutely shocking service.
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Posted 8 years ago
Fast efficient service. Able to return item as didn't fit (car seat covers) very easily with no hassle.
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Posted 8 years ago
Told me on the day an hour before both times that my iteam wasnt getting delivered and couldnt tell me when they could the second time.
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Posted 8 years ago
I bought 2 more wireless repeaters on-line only to find that they were not compatible with my existing repeaters. This could only be established by putting one in the socket and then seeking help when it wouldn't work. Now Argos are refusing to refund me because it's '.used'. I could understand if it were food or some types of clothing or jewelry I could understand it but when its just an electronic plug that has been plugged in once..................Clearly doesn't pay to be honest either. I will never use them again and now I've seen Argos' review rating I wish I'd checked it before.
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Posted 8 years ago
I bought my Alba tablet for under £50 bargain its amazing
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Posted 8 years ago
I used Argos' Fast Track Click & Collect service on two items. Both of the items were in stock in a nearby shop and I was able to collect the same day. The process was incredibly quick and easy and I was satisfied with the products themselves. Customer service is always pleasant, helpful and speedy. My only issue would be that a lot of the time I've used the service, items do not ever seem to be in stock in the Chancery Lane branch? This means I'm never able to use my nearest location. However, overall a positive experience.
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Posted 8 years ago
Great range of products at competitive prices
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Posted 8 years ago
Great service. Quality product
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Posted 8 years ago
Panic purchased a set of curtains for my new house, very impressed with the quality and look of them. I will be buying more from Argos.
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Posted 8 years ago
give me 10 pound for spending over 100
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Posted 8 years ago
First time I'd used the new (to me) in store system. Very efficient, had item within seconds and staff were very friendly.
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Posted 8 years ago
Argos is rated 2.7 based on 4,051 reviews