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Argos Reviews

2.7 Rating 4,074 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,074 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
deliver when they say they will. easy to get argos card to use when need bigger purchases. receive regular reminders to pay outstanding balance on card.
Helpful Report
Posted 3 years ago
Disgusted with this company, bought a tv oct 2020 during lockdown reserved and collected in store …., no email receipt given at time 15 months old and screen has completely broken down and independent report say not able to fix as screens are non existent and it’s a manufacturing defect and should never have been sold.Due to being unable to find receipt after moving house even though my bank statement shows proof of purchase they refuse to replace or refund . Trading standards now dealing with them 😡
Helpful Report
Posted 3 years ago
I bought a Vax Hoover and I didnt think it was any good not as light as they say and didnt pick up very well. I took it back after making sure it was spotless and back in its box. They refused my return even though i was buying a dearer replacement because I had used it, but how do you know if suitable if its not used, how do you know most things are suitable without using them. Will never buy anything again from Argos.
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Posted 4 years ago
Absolutely horrid and rude members of staff at the Goole branch, I will never purchase anything from that store again.
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Posted 4 years ago
Bought a cooker for my daughter Dec 2020.....had to have an engineer call out last year after a huge headache trying to get hold of someone......and now low an behold its broke again and its out of guarantee..... Dont buy large items from argos as they dont seem to last.
Helpful Report
Posted 4 years ago
Lost Argos card and eventually received another one three weeks later.Argos stores or online will not accept new card because old account has not been deleted and not giving me the option to do this. live chat is completely useless and been trying to get through by phone for last four days.When eventually I did get to speak to someone they passed me on to someone else and the line goes dead.
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Posted 4 years ago
Always easy to order and collect goods.
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Posted 4 years ago
Argos have no complaints procedure or policy I am told. Tried to have a repair done under the extended warranty i took out on a settee - zero assistance from Argos and no attempt to resolve. They are simply not interested. I would try and buy your product elsewhere - fine and cheap when all okay but when your settee needs a repair less than 3 years after purchase - they just are not interested.
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Posted 4 years ago
Easy to order online. Quick delivery and good customer service.
Helpful Report
Posted 4 years ago
Do not buy any large goods from Argos if you have to make a claim from your insurers Do not buy any large goods from Argos as their e-mail receipt will not be accepted by insurers. We have put in a claim to our insurers for white goods and they have asked for proof of purchase. However, they will not accept the e-mail receipt as proof as it could have been altered. Argos do not provide other receipts other than the e-mail so we are in a position of having a £300 claim potentially rejected.
Helpful Report
Posted 4 years ago
I was looking for a 24 inch television. Your website is not up to date ,So you have just lost a customer. Looking for some help with a purchase you are not interested. Glad that you can afford to lose customers. not be using this website again. Your website is rubbish. Tried phoning this company yesterday, they cannot even pick up the phone. Disgusting customer services.
Helpful Report
Posted 4 years ago
Ordered and paid for a new laptop only for the order to be cancelled by Agros 10min later. Had to wait 7 days for a refund which included £50 worth of vouchers which were now useless to me as I needed the laptop immediately. Customer service unable to help. Gave up with Agros and ordered from Curry's and all good. I wish I'd have selected Curry's vouchers now! £50 out of pocket and lesson learnt I won't use Argos again.
Helpful Report
Posted 4 years ago
Put items in trolley in stock, went to pay items out of stock!!! Shambles. Won't be buying from argos again! This company won't last very long in today's competitive market.
Helpful Report
Posted 4 years ago
Put items in trolley in stock, went to pay items out of stock!!! Shambles. Won't be buying from argos again! This company won't last very long in today's competitive market.
Helpful Report
Posted 4 years ago
Sent a faulty dining table, then sent wrong replacement part. then sent said the item is out of stock so having to sent it back despite having half built it. Supervisor refused to speak with me and the person on the phone had a "everything is too much trouble" attitude.
Helpful Report
Posted 4 years ago
This shop was used to good quality and if the product broke or was low quality you could return it with no issue. Now the quality of their products is very low. Children bike (purchased in December 2021 for christmas gift) is literally falling appart, all pieces are wobbly, steering wheel is unstable, little pieces falling off and Argos wont accept return. Their supplier shifts blames on customer (they say the boke is well worn...3 weeks after purchase... what 2,5 year old can wear off bike after 3 weeks???). It wasn't cheap either, over 100 pounds. Very poor quality service, awful product quality, AVOID, AVOID, AVOID!!
Argos 1 star review on 31st January 2022 Argos 1 star review on 31st January 2022
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Posted 4 years ago
Failed to deliver my pre order on release date despite their pre order promise to do so. Very disappointed, item now 2 days late. Live chat offered no recompense or help other than "it's with Royal Mail now". Delivery on time is YOUR responsibility!
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Posted 4 years ago
A big shout out to Jason at Argos Retford For isCustomer careService top-notch and a big thank you for solving my problem with the oven
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Posted 4 years ago
Prices of the chesterfield sofa from 500 to 675 in a year what a rip off
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Posted 4 years ago
Disgusted is not the word, had a range cooker delivered box was damged but when opened the product completely damaged u think its disrespectful how between argos and dhl the product was completely damaged. Have to now wait 2 weeks for collection of this product and ive had to pay another £200 for another as the one originally ordered not in stock, now have wait with my kitchen ripped out and no oven Very bad service
Argos 1 star review on 28th January 2022 Argos 1 star review on 28th January 2022 Argos 1 star review on 28th January 2022
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Posted 4 years ago
Argos is rated 2.7 based on 4,074 reviews