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Argos Reviews

2.7 Rating 4,067 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,067 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Customer service 2nd to none went above and beyond to locate the product I wanted ,never disappointed in the quality of service they provide
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Posted 8 years ago
Fast and effective always shop here never had any problems.
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Posted 8 years ago
ordered item on click and collect and when I went to the store to collect it wasnt there! Absolute nightmare to try and find out why and in the end they cancelled my order and I had to try and get a refund which they said was in my account but it wasnt.
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Posted 8 years ago
Text message invaluable, telling me goods had arrived and ready for collection. Beats sitting waiting at home.
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Posted 8 years ago
Delivery is same day. Products are always good quality. Competitive prices.
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Posted 8 years ago
I bought a Hitachi television from Argos Cardiff Bay. My son and I handled it with kid gloves - but when we eventually set it up there was an internal crack on the screen. We returned it today - the manager refused to refund, claiming we damaged it ourselves. We know we didn't - but obviously we are liars. Called customer service as he advised. They told me they could not over-rule the shop manager so that was w waste of time. Terrible service, nasty staff. Will never shop there again. I advise anyone to buy TVs from reputable companies
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Posted 8 years ago
Visited to buy a couple of bits for the garden. The service was prompt, the staff extremely helpful and polite. My order completed and in my possession in less than 10 minutes. Fantastic!!!
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Posted 8 years ago
Easy fast and good process, inly conplane, we dont get to see the products live and touch them upfront
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Posted 8 years ago
Very bad service, you'll wait days till your item arrives then waiting hours to collect it. At the end they will never return it back just because the package is broken even the item itself still brand-new!!!!!! Will never deal with this company again!!!!!
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Posted 8 years ago
My husband's razor broke after 18 months. We had an insurance on it so took it in to the Luton branch. They asked a few questions which you would expect then exchanged it for another one no quibble. His one was obsolete so he got the next nearest. Well done Argos!
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Posted 8 years ago
Fast delivery
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Posted 8 years ago
I needed a lawn mower quickly. I ordered it and it was delivered 2 days later as promised.
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Posted 8 years ago
We placed an order online on 25th April for a garden swing .We were advised that due to demand it was out of stock , but would be delivered on 13th May . On the 9th May we had a phone call to say they could not guarantee delivery within the next 6 weeks , and we asked for a refund. We were advised it should take 3 to 5 working days to get our money back. On 17th May my wife phoned to see why we had not received a refund and was told it would take another 3 to 5 days "and there is nothing we can do to speed it up". Appalling service from a company we have used for many years. Will NEVER use Argos again.
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Posted 8 years ago
I used to love Argos. Reserve the product online, walk into shop go to self service screen make payment and then wait to pick up your product. Smooth. But some genius decided to make it into a digital shop and messed it all up. It is the exact opposite to whata digital shop should be. They were more digital in the past. Now I got to queue up and then wait for a cashier and then wait for item. You waste so much time doing that. What was wroung with making the payment at the screens?? Baffling. Now I rather use Amazon instead.
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Posted 8 years ago
Love this shop it sells everything and quite cheap
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Posted 8 years ago
They delivered on a day of my choosing for no extra charge
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Posted 8 years ago
Easy as pie. Great service and products at good prices.
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Posted 8 years ago
Ordered BBQ online but decided it was too small. Changed it for another model - the process was easy and straightforward. No problems at all.
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Posted 8 years ago
Ordered items for home delivery on 5th May and was told that delivery will be within 5 days. 5 days later I called to find out when my items will be delivered and was told that I would have them on 17th May. I told them that I am only available after 5pm due to work commitments. At 9:30pm on the 16th May I received a text message saying that delivery would be between 3 and 5. I called again to tell them that I am only home after 5pm and they said they would let the driver know. He then tried to deliver the items at 4pm and as I wasn't home, returned them to depot. I called customer services again and was told that the soonest possible date for delivery at a time I am available is 17th June. I will now have to find furniture elsewhere or sit and sleep on the floor for a month. Due to the incompetence of argos, my ex has said that my 3 young children can't stay with me until I have somewhere for them to sleep. On every call to customer services I found them to be rude and uncaring about the problems they have caused. I have awarded them 1 star and that is being generous.
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Posted 8 years ago
Great website, ordered, ready and picked up with no hassle.
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Posted 8 years ago
Argos is rated 2.7 based on 4,067 reviews