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Argos Reviews

2.7 Rating 4,065 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,065 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
I purchase a stroller. Which is from birth to 18 months. It’s too tight for my 9months old baby. I took it back exchange. I was refused. The store manager was rude did not even check the item. I contacted their customer service. They couldn’t help because it’s their policy. I had to leave it the store. I got ripped £40. You will definitely pay it elsewhere. RIP off
Helpful Report
Posted 6 years ago
One star given as zero star is not an option. Purchased a ProAction dishwasher just over 1 year 5 months ago, it completely died mid cycle - clearly an inherent fault at manufacture. If Argos’ budget dishwasher is not expected to last even 1/6 of the average product life expectancy (9 years) this warrants a disclaimer, failure to do so will continue to lure those living on a restricted budget into false economy that cannot be afforded. Pushed from pillar to post by so called 'customer services' - Repeatedly passed to staff in differing teams hence, having to repeat the issue over and over, being placed on hold for up to 20m at a time, being cut-off, disinterested staff (sighing, speaking over me, not listening, snorting at me) and several, obstructive, conflicting information given and out-right lies told. Complaint submitted to Sainsbury's Argos CEO John Rogers who simply passed my complaint back to the 'executive office', had he read my complaint he would know that I was not expecting a response or seeking a resolution - It was a complaint, end of. Executive Office (cough) has merely rubbed salt into an open wound. Have sent further email to John Rogers and copied in his superior Sainsbury's CEO Sainsbury's CEO Mike Coupe. After 30 years of shopping at Argos I am resolute in my decision to boycott. To say I’m disappointed is an understatement, exceptionally poor service from start to finish. Little wonder Sainsbury's is experiencing significant losses.
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Posted 6 years ago
My 8 year old grandson bought wireless earphones with his birthday money £80 they were not in stock so we took home delivery to which they sent out an empy box my grandson is heartbroken this was from Abbey Centre Newtownabbey
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Posted 6 years ago
2 times not delivered my order today.
Helpful Report
Posted 6 years ago
I ordered, Salisbury sofa set which was supposed to arrive on the 17/5/2019. Fine until I received a message which said I sofa set will be delayed until 7/6/2019, a week after my partner is due to give birth. Customer service phone, (order another sofa) live chat (problems with supplier). So out of curiosity i put the same sofa set in my in my basket to see when a new customer who hadn't ordered weeks ago who get the set. Apparently 7/5/2019, So I'm guessing no matter when you order argos will clear the back log and deliver to all new customers by 7/6/2019 be warned before they take your money. Very poor show argos and very poor customer service no resolution to the problem at all.
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Posted 6 years ago
Is it me or has argos got rubbish over the last 2 years. It doesn't seem to have the brand choice it's all sainsburys stuff which I could get from a Sainsburys supermarkets. The DIY tools are rubbish and the bedding is nearly all sainsburys. Where are items from fallen fruit. I use to get everything from argos but not now it's rubbish.
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Posted 6 years ago
Argos....what are you doing using the delivery firm yodel. What a mess with my delivery today. Waited in all day to he told by e mail delivered through gate . Well if the driver walked through a 6ft wood gate bolted and padlocked he a magician. Parcel gone else where but not to me. Read the reviews on yodel and looks like i have to put it down to experience and take the loss if a new hose pipe. Been told card through door but if hose gone to wrong address what good is that. Argos please change to another firm.
Helpful Report
Posted 6 years ago
2nd day the Hoover (£380)is not delivered. Booked slot 10:00-13:00, the driver decided to deliver at 09:10. Still I was the bad one and they rearranged delivery without any extra costs. Product is marked as delivered on my account. 2nd days still no news if I will receive it and when. Amazon will soon close them down for good.
Helpful Report
Posted 6 years ago
Is it me or is argos rubbish now. After alway picking up the argos catalog when I needed to buy/replace something I'm finding over the last 2 years it's rubbish most items are Sainsburys no real offers, no DIY tools (big name). I use yo buy fallen fruit items but since Sainsbury have taken over are no longer available from argos. It's just Sainsburys items that I could buy from a Sainsburys supermarkets.
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Posted 6 years ago
Amazon link: https://www.amazon.co.uk/Forest-HARBE5HD-5ft-Harvington-Bench/dp/B06XWFG8BV/ref=sr_1_95?keywords=garden+benches&qid=1556709341&s=gateway&sr=8-95 Item: Forest 5ft Havrington Garden Bench Firstly, I need to say that I’m not in the habit of complaining but having purchased the above product and had the assembly issues that I have, I feel that I do need to bring this to your attention. Also, and the icing on the cake, is the fact that exactly the same product (supplied directly by Forest), is on Amazon for over £50 less. The Item arrived on Monday, as advised. However, when I unpacked the contents, the bag containing the screws and lugs was full of water and what looked like sand - and must have been for sometime, as all the fixings were corroded. The lugs were so badly corroded that it was imposable to screw into them and I had to purchase replacements in Brighton on Tuesday. Also the depth of the lug holes varied so much that it was very difficult to align the lugs and screw fixings. You can imagine my frustrations, have since read the rehires on your web site, where a number of purchasers seem to have had the same issues with fixings. You can also imagine that I was not happy to see that the same item (direct from the manufacture) is over £50 less on Amazon. I've emailed the CEO today!
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Posted 6 years ago
After being a loyal customer to Argos for some time, I ordered a fridge freezer on April the 19th. I was told the item would be delivered within 12 days, it is now the 30th of April, I spoke to an online advisor today as I had no contact regarding a delivery day and I find out there’s been an error on their behalf. They then tell me the earliest they can deliver is the 12th of may which would be 23 days after I placed my order. I had a refund, with no real apology! Safe to say I will not use Argos again
Helpful Report
Posted 6 years ago
Product is rubbish, no way to review it and the returns policy needs changing, how can I return an item that I have used as that is the only way I can see if its any good and it wasn't, wanted to return it but the easy returns aren't easy at all
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Posted 6 years ago
Ordered a sofa and two chairs at £1558 but unfortunately have to cancel as address can’t be changed for delivery tomorrow and couldn’t be changed online after I ordered. Will go somewhere else as paid cash . Customer services said they can’t change address as it is already processed. Think it’s a joke as I have already had bunk beds delivered to this address.
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Posted 6 years ago
Ordered a tumble at £269 and received a 10 voucher by email. I went to store to buy something to be told can only use online🤔 ok fine!!! So placed order whilst standing in shop but it placed order to be collected 27 miles away. Shop refunded order and money returned to bank card, they said 3-5 days for voucher to hit my email again.... 7 days later no voucher 2 phone calls later still no voucher. Then I get told another 3-5 days for it to come in post now... for £10 Argos wots the hold up??? Absolute joke to be fair
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Posted 6 years ago
needed to buy 2 folding tables but Worcester didn’t hold in stock but had them at Evesham. Asked if they could be delivered to the Worcester store and told NO. Staff were extremely unhelpful as apparently there is no option for Argos to move stock between stores. Should have gone elsewhere!
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Posted 6 years ago
Orded a camara which turned up next day which was good whent to pick it up from Bradley stoke store paid for it and when the camara was put on the counter a look at the box which was torn and very shabby spending nearly £300 pounds I as the staff member if she could change it she replied that’s the only one I also asked if there where any other cameras in stock she just told me to go and look and give me a refund she was not intrested in serving me at the time the store was empty and now I know why the service I got was nil I had to aske a youg lady in the store I think she was doing a promotion for help she help he I looked round and the store was empty but no Argos staff to be scene the I they where all in the back of the store I think I have a Argo card which I will never use agai or use that store the servic was rubbish i whent to buy a camera but the atertude of the staff was they did not whant to sell me one if the store was busier a could understand but it was empty
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Posted 6 years ago
Argos customer service is a joke. They dont have any system to collect faulty or damaged items they are selling. So if you buy something in a shop they wont pick it up if its faulty. large items after constructions needs to be taken apart and you need to spend your own money for fuel to return them their faulty item. well done argos. never again
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Posted 6 years ago
Argos are con merchants. They take money for items they never had to sell. On the day my washing machine was due to be delivered im told they never even had it in stock and it might be weeks before they get from the manufacturer. They then had the cheek to say my money was only an invite to buy the product. This is fraud. Don't touch Argos with a barge pole. Rogues.
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Posted 6 years ago
The worst customer service I stopped using argos 7 years ago for same reason gave them another chance still same will not use again for the rest of my life . Delivery service also a waste of time
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Posted 6 years ago
Waited in all day after booking with customer service to come out to look at new dishwaher not draining was not contacted rang 3 time's told engineer on their way this didn't happen when i rang again wss told they'd used an outside contractor and told me to ring them nyself but they where shut.disgusting customer service.now have to wait untill the next day to ring for engineer and who knows when they'll come out..already waited a week..will never be going to argos again.
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Posted 6 years ago
Argos is rated 2.7 based on 4,065 reviews