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Argos Reviews

2.7 Rating 4,024 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,024 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Avg Email Response Time
2 minutes
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
Argos 1 star review on 11th December 2024
Adrianna
109
Anonymous
Anonymous  // 01/01/2019
Orded a camara which turned up next day which was good whent to pick it up from Bradley stoke store paid for it and when the camara was put on the counter a look at the box which was torn and very shabby spending nearly £300 pounds I as the staff member if she could change it she replied that’s the only one I also asked if there where any other cameras in stock she just told me to go and look and give me a refund she was not intrested in serving me at the time the store was empty and now I know why the service I got was nil I had to aske a youg lady in the store I think she was doing a promotion for help she help he I looked round and the store was empty but no Argos staff to be scene the I they where all in the back of the store I think I have a Argo card which I will never use agai or use that store the servic was rubbish i whent to buy a camera but the atertude of the staff was they did not whant to sell me one if the store was busier a could understand but it was empty
Helpful Report
Posted 6 years ago
Argos customer service is a joke. They dont have any system to collect faulty or damaged items they are selling. So if you buy something in a shop they wont pick it up if its faulty. large items after constructions needs to be taken apart and you need to spend your own money for fuel to return them their faulty item. well done argos. never again
Helpful Report
Posted 6 years ago
Argos are con merchants. They take money for items they never had to sell. On the day my washing machine was due to be delivered im told they never even had it in stock and it might be weeks before they get from the manufacturer. They then had the cheek to say my money was only an invite to buy the product. This is fraud. Don't touch Argos with a barge pole. Rogues.
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Posted 6 years ago
The worst customer service I stopped using argos 7 years ago for same reason gave them another chance still same will not use again for the rest of my life . Delivery service also a waste of time
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Posted 6 years ago
Waited in all day after booking with customer service to come out to look at new dishwaher not draining was not contacted rang 3 time's told engineer on their way this didn't happen when i rang again wss told they'd used an outside contractor and told me to ring them nyself but they where shut.disgusting customer service.now have to wait untill the next day to ring for engineer and who knows when they'll come out..already waited a week..will never be going to argos again.
Helpful Report
Posted 6 years ago
If I could rate this 0 I would, got a wardrobe from here only to discover there were no poles to hang my clothes on, so phoned them up and they said I would have to wait 4 weeks for poles as they have to order them, finally got them only to see they sent 2 planks of wood instead of poles how I’m I supposed to hang my clothes on planks of wood, there a total joke would never buy furniture from them ever.
Helpful Report
Posted 6 years ago
Masked avenue peterborough 2 tills both account card problems 25 mins waiting no sorry to keep u waiting sadly hard poor seating in this store if any as I have bad back so standing difficult person served me Maya 4.26pm
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Posted 6 years ago
The wood is very cheap and has broken while trying to assemble, Parts were missing!! We are very angry and we will never buy from them again! I would rate this 0 stars.
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Posted 6 years ago
Called argos customer service asked about price match was told that they dont do price match when on internet it say does vary misleading
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Posted 6 years ago
we bought 432/7411 illuminated bathroom mirror with shaver point 1.3.2018 and in its in a unused bathroom. when I was dusting the mirror last week saw the mirror was breaking down at the back on the edge, so disappointed as looks lovely and for it to be ruined already was so disappointing.
Helpful Report
Posted 6 years ago
I was told my washer was in stock, waited in, telephone rang twice and was put down when I answered it, I thought that was a sign Goods on its way. Waited in all day, phoned company they said they had text me On my phone, they never had my mobile number, was told its out of stock and would be 3 wk when I would get it. How can something be in stock when purchasing them out of stock. Something is not right!
Helpful Report
Posted 6 years ago
I've been waiting for more then a month a gift that I made for a friend to arrive as the only option to get it was a delivery. I went to the local Argos 5 times without obtaining anything more than "we can't do anything". I even went to ask for a refound and after almost two weeks I haven't been contacted. I call this stealing.
Helpful Report
Posted 6 years ago
They have charged me twice for one item and are rufusing to acknoweldge the second charge which has left me £143 worse of this month. Safe to say me, my friends and family are never using argos again
Helpful Report
Posted 6 years ago
Argos customer service is very poor! We ordered a bed that comes in three boxes. However negligance from the courier left us with one wrong box meaning half way through putting the bed together we realised we had been given the wrong box. I rang Argos to explain and to rectify the situation ASAP. They explained I have to wait a week for the missing item to be delivered which is highly inconvienient to us as we had to dismemtel the original bed to put together the new bed! Fuming. So my three year old will have to sleep on a mattress on the floor until next week, and most mums will know what kids are like with sleep routines! Massive pain. So I explained this to ask if they could have it delivered in store quicker for me to collect, they said no but offered me a blow up bed to use for the inconvenience! I declined as I don’t need a blow up bed, and asked if there was anything else they could offer in compensation for the massive inconvenience this has caused, they said they thought that the offer of a blow up bed was sufficient! No, it’s not I’m fuming, granted it’s the delivery drivers mistake and mistake it was but still it wasn’t mine but I’m the one who will suffer! (Sleepless nights no doubt) A little compassion for the situation would have gone a long way, offer some money off, a gift voucher or even ensure they will check the delivery service is being thorough! Sorry Argos I will no longer be purchasing from you again!
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Posted 6 years ago
Bought a Motorola phone advertised as having contactless payment/NFC. It didn't. Customer service not interested, dismissing it as a misprint. Even now, the company is still allowed to advertise it with the same so called misprint!
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Posted 6 years ago
I went to argos and purchase a Samsung galaxy tab A the product was faulty i went the same day for an exchange but they refused because it was out of the box and they cant see the fault i mean how can they when i said the screen keeps going blank every now and then she only checked it for 30 sec very disappointed never going bk again
Helpful Report
Posted 6 years ago
We took delivery of a Sharp Tall Upright Freezer in December 2018, which did not work (no gas). A replacement freezer arrived in January 2019, which also had a fault, it defrosted when switched into fast freeze mode. Following three engineers visits and waiting for parts to arrive from Germany the fault cannot be fixed. We have been offered and declined a second replacement Sharp freezer. We have no faith in Sharp being third time lucky.
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Posted 6 years ago
waited in all day, item never arrived, I'm sure when they know it will not be delivered that day, they can let you know, the tracking is a joke, if it were true I would have got my item,
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Posted 6 years ago
Rude staff rubbish after sales
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Posted 6 years ago
Very bad costumer servis! My daughter saved her muny from her birthday and Bought the fliker skooter, didn't realised it will be to small for our daughter until we put it all together. After an hour we brought it back asking for a refund because they didn't have a bigger size for exchange. But we haven't got refund back because thay set it was taken out of the box and described it as it was used. Very sad, very disappointed!!! No more at this store! lost lots of muny!
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Posted 6 years ago
Argos is rated 2.7 based on 4,024 reviews