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Argos Reviews

2.7 Rating 4,050 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,050 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
Easy to use and collect system
Helpful Report
Posted 7 years ago
Last time ever I'm buying anything from Argos. having placed an order, where a simple change of delivery address due to system fault on their part turned into a nightmare. No TV, no fridge and now no money until the refund is processed, IF IT IS PROCESSED IN TIME.
Helpful Report
Posted 7 years ago
Amazing reserve and collect from store fast and no time wasting.
Helpful Report
Posted 7 years ago
My son of 8 had a voucher to spend, so went through the process the girl at the till was lovely with him and made sure everything was right before sending him over to collection, the gentleman at the counter made sure he spoke to him not me, very lovely he wasnt rushed and wasnt disapointed with lack of communication.
Helpful Report
Posted 7 years ago
I ordered online and picked up in store the process was extremely easy the staff were very helpful the process took less than 10 minutes from ordering to walking out with my items excellent service You can also pick up your orders that you placed on ebay and collect your items from the store when you know your not going to be in for the delivery why did no other outlets think of doing this it's pure genius you can pick your items up until 10pm simply brilliant
Helpful Report
Posted 7 years ago
good and easy too deal with
Helpful Report
Posted 7 years ago
Everthing there when you something and its next dau delivery which is great for me
Helpful Report
Posted 7 years ago
shocking customer service, adviser quoted me a discount code for 10% off a unit which I went to use literally 10mins after she gave me it but it wouldn't work, went back on live chat to advise and they said I was misinformed and they will not honour it, disgusting service, dont offer something you cannot honour, if your staff mess up you should sort it not palm it off
Helpful Report
Posted 7 years ago
Awful customer service at MK Grafton Gate store today. Refused to accept that an electrical item purchased only a few days ago only worked intermittently and was therefore faulty. The very arrogant manager made no attempt to listen to what I was saying. His response to my concern that the heater might present a fire risk to the elderly and immobile relative it was purchased for: "I will not be responsible for that, the manufacturer will be". Shockingly bad customer service. I will never shop with Argos again. Truly awful.
Helpful Report
Posted 7 years ago
I purchased 2 dog beds ,which unfortunately to small, on my 3rd attempt to get some that where the right size they did the job
Helpful Report
Posted 7 years ago
My daughter and I stood 45min at the gateshead metro centre jewellery coùnter in Argos this morning 2 b served .We left very disappointed .She was serving a man whos watch strap was wrong and she couldn't get it right. And no other staff came 2 help a lot of people like us walked out.
Helpful Report
Posted 7 years ago
I was given a used laptop, when I switched it on it didn’t go through any set up, just went straight to the desktop with icons on the desktop, a message also popped up saying that antivirus needed renewing. Laptop went back but argos tunstal store didn’t have a laptop replacement, I had to go festival park to collect from that store with no apology for giving me a used laptop and for having to bring it back and then travel to another store. This store is not run very well, it seems to be low on resource, very slow service, even had to wait 10 minutes after my number was called, the boss was to busy on his mobile whilst the other staff were running around like headless chickens. What’s happened to argos, used to be a nice store to shop at
Helpful Report
Posted 7 years ago
Online - Good range of items. Easy transaction process and good delivery options. Delivery staff always seem friendly. No problems and I enjoy shopping at Argos. In store is just as easy/pleasant.
Helpful Report
Posted 7 years ago
I was able to easily check availability in nearby stores, click and reserve my order with the option to pay right away or upon collection
Helpful Report
Posted 7 years ago
We bought a joie pact lite stroller for our 1 year old its very flimsy and over priced it doesn't sit upright enough for my son to see out and the straps on it are not good wouldn't recommend this stroller to anyone
Helpful Report
Posted 7 years ago
I needed a new phone as mine had broke I wasn't sure which one to have and needed a SIM free phone so I asked a member of staff to help me and advise me which phone was best for me .The phone I wanted was out of stock so she found one at another store . Very helpful
Helpful Report
Posted 7 years ago
Good informative service . ordering easy with a number of options for delivery.
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Posted 7 years ago
had what i wanted same day pick up
Helpful Report
Posted 7 years ago
Good prices for what I was looking for. King size quilt cover, pair of pillows and a fan heater. I have given a mediocre rating purely because of the delivery. In this day and age a delivery time slot of 7:30am to 9pm with no updates on the delivery window isn't good when most other delivery firms are able to keep you updated and usually give you an hour slot or be able to track your delivery in real time. It was Yodel though!!!!
Helpful Report
Posted 7 years ago
Customers services were very helpful as i couldnt find what i was looking for lady was very helpful helped and advised me i walked out shop smiling thank u
Helpful Report
Posted 7 years ago
Argos is rated 2.7 based on 4,050 reviews