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Asda Reviews

2.4 Rating 2,616 Reviews
33 %
of reviewers recommend Asda

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Asda 1 star review on 15th June 2025
Anonymous
Asda 1 star review on 27th May 2025
Lall
Asda 1 star review on 13th May 2025
Victoire
Asda 1 star review on 8th October 2024
Anonymous
Asda 1 star review on 1st September 2024
J Woods
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
98
Anonymous
Anonymous  // 01/01/2019
And I'm not much happier with asda and their abysmal "customer service"
Helpful Report
Posted 11 years ago
'Hi Asda, that stuff that you said was cancelled has been charged for and says 'delivered'.' 'No it hasn't.'
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Posted 11 years ago
.Don't buy electrical goods online from asda. Very poor customer service and they are not helpful at all. Goods sent out were faulty.
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Posted 11 years ago
what is the point in having customer service line if no one answers??? no delivery
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Posted 11 years ago
appears I'm calling customer services 24/7 thanks to your poor service!
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Posted 11 years ago
ur delivery driver lied 2me followed by ur customer service centre disgusting!!
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Posted 11 years ago
The customer service in asda tonight was shocking. Didn't end up getting my items either where I was so UNHAPPY!
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Posted 11 years ago
Possibly the worst customer service ever Asda Service Team, order cancelled, and no explanation!
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Posted 11 years ago
delivery cancelled hour before slot for an online fault! people rely on delivery for a reason! horrific customer service! do not shop
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Posted 11 years ago
very annoyed at the customer service in Hounslow on two visits today. The staff there are atrocious do they get any training?!
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Posted 11 years ago
POOR CUSTOMER SERVICE asda !
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Posted 11 years ago
The way asda have handled this whole eVoucher debacle they've got themselves into is absurd. Their customer service page doesn't even work!
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Posted 11 years ago
shocking service once again (I am sure you could of killed the voucher code a lot quicker than you did! Another unsatisfied customer
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Posted 11 years ago
Worst customer service ever from asda direct
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Posted 11 years ago
asda letting customers down & providing dreadful customer service Great business plan
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Posted 11 years ago
I don't no what asda call good customer service but the queues are 4 deep in the Darlaston Branch. Get it sorted.
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Posted 11 years ago
Fuming at asda - worst customer service ever!
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Posted 11 years ago
it's as if they don't care for their customers. The customer service is quite frankly a cancer to their company
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Posted 11 years ago
Trollies queuing 4 deep with 3 tills open !! That's customer service fir you asda
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Posted 11 years ago
disgusting customer service, NO delivery for my promised shopping slot, NO phone call, NO answer on third call, in a queue for 11mins?
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Posted 11 years ago
Asda is rated 2.4 based on 2,616 reviews