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Asda Reviews

2.4 Rating 2,654 Reviews
33 %
of reviewers recommend Asda

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Asda 1 star review on 15th June 2025
Anonymous
Asda 1 star review on 27th May 2025
Lall
Asda 1 star review on 13th May 2025
Victoire
Asda 1 star review on 8th October 2024
Anonymous
Asda 1 star review on 1st September 2024
J Woods
Asda 1 star review on 24th June 2024
Bryn
Asda 1 star review on 24th June 2024
Bryn
98
Anonymous
Anonymous  // 01/01/2019
Customer service in asda is disgusting. Complaining is pointless as well.
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Posted 12 years ago
Delivery van broke down Wednesday night & failed to deliver,was meant to re deliver on Thursday,but no show!Customer service,no answer,what a waste
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Posted 12 years ago
no one in the customer service cares what happen to my order, been waiting for delivery for 3 hrs
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Posted 12 years ago
thanks Ben. I'm currently waiting for someone at asda customer service to answer my call. Maybe they're busy eating all my food.
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Posted 12 years ago
And I'm not much happier with asda and their abysmal "customer service"
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Posted 12 years ago
'Hi Asda, that stuff that you said was cancelled has been charged for and says 'delivered'.' 'No it hasn't.'
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Posted 12 years ago
.Don't buy electrical goods online from asda. Very poor customer service and they are not helpful at all. Goods sent out were faulty.
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Posted 12 years ago
what is the point in having customer service line if no one answers??? no delivery
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Posted 12 years ago
appears I'm calling customer services 24/7 thanks to your poor service!
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Posted 12 years ago
ur delivery driver lied 2me followed by ur customer service centre disgusting!!
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Posted 12 years ago
The customer service in asda tonight was shocking. Didn't end up getting my items either where I was so UNHAPPY!
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Posted 12 years ago
Possibly the worst customer service ever Asda Service Team, order cancelled, and no explanation!
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Posted 12 years ago
delivery cancelled hour before slot for an online fault! people rely on delivery for a reason! horrific customer service! do not shop
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Posted 12 years ago
very annoyed at the customer service in Hounslow on two visits today. The staff there are atrocious do they get any training?!
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Posted 12 years ago
POOR CUSTOMER SERVICE asda !
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Posted 12 years ago
The way asda have handled this whole eVoucher debacle they've got themselves into is absurd. Their customer service page doesn't even work!
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Posted 12 years ago
shocking service once again (I am sure you could of killed the voucher code a lot quicker than you did! Another unsatisfied customer
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Posted 12 years ago
Worst customer service ever from asda direct
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Posted 12 years ago
asda letting customers down & providing dreadful customer service Great business plan
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Posted 12 years ago
I don't no what asda call good customer service but the queues are 4 deep in the Darlaston Branch. Get it sorted.
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Posted 12 years ago
Asda is rated 2.4 based on 2,654 reviews