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Asda Reviews

2.4 Rating 2,691 Reviews
33 %
of reviewers recommend Asda

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Asda 1 star review on 2nd November 2026
Deborah
Asda 1 star review on 2nd November 2026
Deborah
Asda 1 star review on 2nd November 2026
Deborah
Asda 1 star review on 15th June 2025
Anonymous
Asda 1 star review on 27th May 2025
Lall
Asda 1 star review on 13th May 2025
Victoire
Asda 1 star review on 8th October 2024
Anonymous
101
Anonymous
Anonymous  // 01/01/2019
“ur delivery driver lied 2me followed by ur customer service centre disgusting!!”
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Posted 13 years ago
“The customer service in asda tonight was shocking. Didn't end up getting my items either where I was so UNHAPPY!”
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Posted 13 years ago
“Possibly the worst customer service ever Asda Service Team, order cancelled, and no explanation!”
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Posted 13 years ago
“delivery cancelled hour before slot for an online fault! people rely on delivery for a reason! horrific customer service! do not shop”
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Posted 13 years ago
“very annoyed at the customer service in Hounslow on two visits today. The staff there are atrocious do they get any training?!”
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Posted 13 years ago
“POOR CUSTOMER SERVICE asda !”
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Posted 13 years ago
“The way asda have handled this whole eVoucher debacle they've got themselves into is absurd. Their customer service page doesn't even work!”
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Posted 13 years ago
“shocking service once again (I am sure you could of killed the voucher code a lot quicker than you did! Another unsatisfied customer”
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Posted 13 years ago
“Worst customer service ever from asda direct”
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Posted 13 years ago
“asda letting customers down & providing dreadful customer service Great business plan”
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Posted 13 years ago
“I don't no what asda call good customer service but the queues are 4 deep in the Darlaston Branch. Get it sorted.”
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Posted 13 years ago
“Fuming at asda - worst customer service ever!”
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Posted 13 years ago
“it's as if they don't care for their customers. The customer service is quite frankly a cancer to their company”
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Posted 13 years ago
“Trollies queuing 4 deep with 3 tills open !! That's customer service fir you asda”
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Posted 13 years ago
“disgusting customer service, NO delivery for my promised shopping slot, NO phone call, NO answer on third call, in a queue for 11mins?”
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Posted 13 years ago
“Asda customer service hung up on me this morning. I'm still waiting on delivery of an order paid for on the 6th. July. Help!”
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Posted 13 years ago
“appalling customer service, still waiting for my shopping 24 hours later and not even so much as an explanation just a 'sorry'”
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Posted 13 years ago
“Online grocery delivery...booked for delivery between 8PM-10PM last night...didn't turn up! Not happy! Poor customer service... want my shopping!”
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Posted 13 years ago
“Never again!!”
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Posted 13 years ago
Asda is rated 2.4 based on 2,691 reviews