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Asda Reviews

2.4 Rating 2,691 Reviews
33 %
of reviewers recommend Asda

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Asda 1 star review on 2nd November 2026
Deborah
Asda 1 star review on 2nd November 2026
Deborah
Asda 1 star review on 2nd November 2026
Deborah
Asda 1 star review on 15th June 2025
Anonymous
Asda 1 star review on 27th May 2025
Lall
Asda 1 star review on 13th May 2025
Victoire
Asda 1 star review on 8th October 2024
Anonymous
101
Anonymous
Anonymous  // 01/01/2019
“7 weeks on & it gets worse asda & its staff are a total joke! Their customer service skills are appalling! Warning to others - steer clear!!”
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Posted 13 years ago
“Absolutely no use, one person tells you one thing, another something else.. very dissapointed with asda staff”
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Posted 13 years ago
“That's pretty shocking customer service from asda once again”
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Posted 13 years ago
“I can't stand asda! Worst customer service ever! waiting 5 hours for my food delivery - absolutely ridiculous. Should've gone to sainsburys”
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Posted 13 years ago
“no delivery. No phone call. All phones closed at customer service!!!”
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Posted 13 years ago
“What rubbish customer service! Treat me like an idiot!”
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Posted 13 years ago
“Disgusted with asda customer service in Reading today! Left after 5 minutes with no way of contacting them. disappointed”
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Posted 13 years ago
“Shocking customer service asda delivery was meant to be last night, no delivery! Called twice today, promised a call back! No call or food!”
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Posted 13 years ago
“web site down, checkout doesn't work! Customer service polite but not help/useful - how do I get my shopping tomorrow??”
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Posted 13 years ago
“Disgusted at the customer service in asda South Shields last night!”
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Posted 13 years ago
“Some absolutely shocking customer service from asda delivery over the weekend. Still no delivery four days later.”
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Posted 13 years ago
“Customer service in asda is disgusting. Complaining is pointless as well.”
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Posted 13 years ago
“Delivery van broke down Wednesday night & failed to deliver,was meant to re deliver on Thursday,but no show!Customer service,no answer,what a waste”
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Posted 13 years ago
“no one in the customer service cares what happen to my order, been waiting for delivery for 3 hrs”
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Posted 13 years ago
“thanks Ben. I'm currently waiting for someone at asda customer service to answer my call. Maybe they're busy eating all my food.”
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Posted 13 years ago
“And I'm not much happier with asda and their abysmal "customer service"”
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Posted 13 years ago
“'Hi Asda, that stuff that you said was cancelled has been charged for and says 'delivered'.' 'No it hasn't.'”
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Posted 13 years ago
“.Don't buy electrical goods online from asda. Very poor customer service and they are not helpful at all. Goods sent out were faulty.”
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Posted 13 years ago
“what is the point in having customer service line if no one answers??? no delivery”
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Posted 13 years ago
“appears I'm calling customer services 24/7 thanks to your poor service!”
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Posted 13 years ago
Asda is rated 2.4 based on 2,691 reviews