“Gave one star but not because of all staff in shop. Some like to say I would f**k that when you sing on their way behind closed doors.
Others are just too darn nosey.
Drivers also that are italian or jewish or rich call you a slag because of their or others criminal activity, HOOLIGANS, Worshipers”
“Terrible produce. It all gets shoved at you no time to check it. The pickers pick vegetables that are already passed their best! So frustrating having to find someone to return it!”
“Once again items in incorrect places with incorrect prices, when I challenged price the person in Asda Boldon spoke to me like something on the bottom of her shoe, people skills terrible, customer service skills even worse and her supervisor was not any better, when I rang customer services they were not interested either, they wonder why people shop elsewhere, take a look at your staff and train them to speak civilly for a start. I would have not even given one star but you have to rate before you can leave comments .”
“Over the past 6 weeks I have been monitoring Asda's use of single use plastics in food packaging The list I have compiled is staggering. I am appalled at this discovery. Asda is not alone in this and I find it hard to believe that alternative packaging cannot be sourced, or even better, abolish prepacked foods altogether. Come on Asda and all other food supermarket chains, for the planet's sake, do something about it!”
“I paid for someone else's full tank of fuel the other day but they were very polite saying F**K OFF. I wonder what they are going to say in regards to mouse droppings in my bread!!!!”
“Recently placed an order on line. Decided to return some of the items to the store service was shocking, man took my bag didn't seal it gave me a return number. I received no notification via email of the return. A week later I decided to call customer services again shocking service, they couldn't track my parcel after 20 minutes I was rather agitated. Still not sure what's happening regarding my refund. My advice is return items via the post, not the store. Or don't put yourself through it in the first place. Such a shame as my nearest store is 30minutes away.”
“ASDA customer service (Astley Bridge Bolton) and complaine handling is not very friendly and to a degree vicious. My family experienced that some of the managers as staff are very rude beyound believes, to the extend that my family will not shop there anymore! Of course we will talk about our experiences to friends and family!”
“Order got cancelled through no fault of the driver . They offered me a slot the next day but I had to pay Again for the groceries and wait 3-5 days for a refund from the order I didn’t get !!! Who has that spare money to be able to pay for two shopping orders while waiting a refund... totally JOKE”
“Malton Asda is such a waste of time. Staff rude, 1 till open that is also the cigarette counter and parcel counter. So you can imagine the waiting time to get served. The self service tills don’t work and when they do, it’s the 1 till woman who has to come fix them. What an absolute nightmare the place is. Even the miserable staff moan about the place. Thank god for Morrison’s in Malton. On the other hand, Asda in York is great.”
“My daughter forgot to change address for delivery. When delivery arrived at the address she had given the van driver immediately agreed to deliver to new address. Very good service.”
“I had my shopping delivered from Asda at Grimsby, everything I ordered was there, the driver was very polite and helpful, he carried it into the kitchen for me. Thanks.”
“I'm a single mum of 2 and to get to the nearest asda is 2 buses from where I am so I do online shop. Got a delivery and everything was going good most my items were there But 10 frozen items were missing I wouldn't have cared much if it was other stuff but it was all my chips and potato products. I sent an email saying they were missing and fair enough they gave me a refund but I would have preferred them resending my items. It takes 3-5 working days for the money to come thru which means I can't make chips or anything for my kids food and I used up the last £60 for this delivery and don't get any money for a couple of days. I'm annoyed about it and its put me off doing on online delivery with asda again so Tesco it is for me now”
“Food deliver today. As am recovering from a broken back. The delivery Man was the salt of the earth. He help with shopping pack into lobby .For this I thank Him hole heartily.”
