“A huge thank you to Jay (Sanjay) based in Wisbech for our home delivery yesterday. Punctual, professional, friendly, 100% excellent on the safe social distancing. Massive respect to Asda and the team keeping the country supplied and safe.”
“Shona at your store in Ryhope Sunderland is Amazing. She was on checkout 3 on saturday gone
I have cerebral palsy and walking difficulties. She packed all of my bags and put them in my trolly with a smile. She deserves recognition for restoring my faith in human kindness. Well done Shona and Asda”
“Thank you Asda so much for providing a priority slot for us during this public health crisis. You so efficiently and effectively identified our household as falling within the "extremely vulnerable" group and helped ensure that we had enough food and supplies. We're so thankful for your help and wanted to shout about it given that you were there in our time of need.”
“Went to Asda in Farnborough, it was raining pretty bad and I was standing in the queue with no coat as I didn’t expect it to rain, a lovely member of staff came around the queue lending umbrellas. Then at the end of the queue the staff thanked us for waiting and was very friendly. Thank you Asda”
“Thank you to Julie on check out at brombough Asda store for helping me pack My groceries & getting me some water as I felt really unwell
Staff were so helpful thank you”
“Poor service again in Asda South Woodham Ferrers. Refused a sale of alcohol to my son even though he had his driving license. The reason given was that his younger brother was with him. Sainsbury’s far superior with no draconian jumped up staff!!”
“Good systems in place for nhs staff who have limited time to access for food shopping. Also decent attempt at encouraging social distancing. I think the screens at check outs should become permanent.”
“I visit the Westbrook asda on a weekly basis. I cant thank the security staff enough for there thoughtfulness. Being disabled with a crutch, I was queuing to go in store ,when the security man approached me and led me in store so I wouldn't have to stand waiting, (although I was willing to wait my turn like everyone else). Since the queuing started this as been a weekly occurrence from different security men. I thank them deeply for there thoughtfulness.”
“Been with Asda for years. Never had an issue until recently because of queues which is completely understandable at this time. After all received a great customer service. Managers are very polite. Staff is very helpful. Never had a problem with product quality or food. Prices are also the best comparing with other super markets .”
“Firstly Asda were the first supermarket to email me that I'd been recognised as extremely vulnerable & I was given a Priorty Pass. Asda constantly kept me informed of substitutions etc.Had my delivery of groceries this morning at within the delivery slot time & was Very Happy.I had Every thing on my shopping list & the few substitutions I did have were also good. Lastly but Not Least the Delivery Driver was extremely pleasant with a nice smile 😊 Thankyou & Well Done Asda for making my day a pleasant one 👏👏👏”
“Received my delivery on time, apart from a couple of substitutions, everything was there. The vegetables were fresh. The delivery driver was professional and courteous. Thank you.”
“So today ASDA delivered my prescription from the chemist in store (Donnington store). Thank you soo much, I can’t express my gratitude enough. As an asthma sufferer I was feeling very anxious about going in to store as I am high risk and by delivering my medication to my home has had such a positive impact on my mental health. I cannot thank you enough for this fantastic service. Aneeta”
“We have actually used our last potatoes, and last eggs, awaiting an asda delivery that was due today. We are in a vulnerable age group so are isolated in our house, going slowly crazy. At exactly the time agreed, a van arrived with a cheerful friendly driver, who, having ushered me back inside the house, unloaded about five crates while keeping a sensible distance. All of the produce was fresh. I could moan about missing bananas that for some reason had been taken off the order, but given the circumstances, the whole experience was brilliant, and a real relief; some of the products were even special offers. Everything was there, and the quality was excellent. Very relieved”
“Asda Rawtenstall , click and collect , been twice in last month , and the driver ( I don’t know his name ) as been so helpful I am 71 yrs old and he has been great”
“Thank you Asda. (Crawley - East Grinstead) from a Very Happy disabled/self isolating customer. I received my delivery, no problems. Delivery driver Excellent! Service Excellent! Items Excellent! Everything perfect with only 2 items substituted and I'm more than happy with them. KUDOS Asda 10/10”
