Catawiki Reviews

Name: Catawiki
Rating: 1.29

1.3 Rating 706 Reviews

6 %

of reviewers recommend Catawiki

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1.3

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

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Catawiki 1 star review on 2nd March 2026

Frank

Catawiki 1 star review on 1st March 2026

Pamela W. Bowser

Catawiki 1 star review on 16th October 2025

Jolie Reuben

Catawiki 1 star review on 12th September 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Christabelle

Catawiki 1 star review on 5th April 2025

Jadolala

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Catawiki is stealing money! Probably their business like that. They wait until they raise money after selling something at auction, and then cancel your account, and the money is left to them. Over 500 euros stole from me. The most real thieves! The hoaxers! No Comments on Emails Not Responding! Be carefull. Choose other auctions where you'll be safe!”

Helpful Report

Posted 6 years ago

“There is no info on their site as how to get in touch. No email or telephone number. I did find an email address and twice wrote but have no response. Reserves can only be put on if you think your item is worth over 200 euros under that amout you have to take pot luck as to how much you will achieve. I put on an item that I had bought from Catawiki last year for over 100 euros. It was put in the wrong catagory so only sold for 10 euros”

Helpful Report

Posted 6 years ago

“You are promised the things you buy there will be shipped within 1-3 days from paying. But if not, well, nobody cares, or catawiki sure not. The seller did not ship the items, wants more money for the post than we had agreed on before, and I CAN NOT REACH ANYONE at catawiki, only getting idiot automatic emails. The items would have been gifts, but now it is getting late to get it, also the seller's behaviour is "interesting". It seems a nightmare to contact any real person at catawiki to get my money back. I do not recommend them!”

Helpful Report

Posted 6 years ago

“Seller sold earrings with misleading subscription, but color and clarity was worse quality that described. The certificate is misleading. Been working with classification of gemstone most of my life. Seller refuse refund. Catawiki refuse to get involved with the reason that they pay the seller after 3 days. I send the compliant to CataWiki on the 3th day, but it took 6 days for Catawiki to look at my complaint. CataWiki is selling on a a .dk site so I have properly to take them to court in Copenhagen. I would not trust that company. It is not safe and you risk loose a lot of money, when getting bad quality and paying top prices. Look at the pictures. Is this SI2, light pink. No it is I1, faint pink”

Helpful Report

Posted 6 years ago

“This company difficulties company ever I see they not refund my money back and day sale fake item they said is vintage but the item is not vintage the customer service they are rubbish unbelievable the big thief ever”

Helpful Report

Posted 6 years ago

“This site is a con never received what I paid for Please don’t go near”

Helpful Report

Posted 6 years ago

“user-fa71fc9 in Germany sold me a fossil agglomerate. It was a fake (fossils crudely cemented together) and the cement was pulverized during transit. Seller refused to refund or even submit a postal claim (required by seller in international shipping) and Catawiki refuses to help. LOST $350 - Catawiki is a SCAM!!!”

Helpful Report

Posted 6 years ago

“It is a big scam! A dodgy website was set up to scam money. Their experts are too self centered,selfish and not not trustworthy with their decisions. They are racist and they could be discrimitave towards to the sellers.”

Helpful Report

Posted 6 years ago

“BE AWARE THIS BIDDING WEBSITE!!!! VERY UNRELIABLE!!! NO ONE WILL HELP YOU WHEN YOU HAVE ISSUES!! DO NOT USE THIS WEBSITE!! THEY JUST WANT MONEY!! NO CUSTOMER SERVICE AT ALL!!!”

Helpful Report

Posted 6 years ago

“Do not buy expensive items. Catawiki cannot guarantee anything. The “experts” do not revise nor guarantee anything. If you have problems there is no way for rhis organization to help you solve the problem. “Custer support” answers with already made answers totally useless”

Helpful Report

Posted 6 years ago

“I have had some successful purchases. However, I have now had my second bad experience and the response from seller was disinterested and Catiwiki simply dont respond. Basically I was sold Murano seconds for a master craftsman price.”

Helpful Report

Posted 6 years ago

“Very unreliable site!!!!!! Nobody replies for serious questions.”

Helpful Report

Posted 6 years ago

“No reply to any questions. Be careful wirh this site!!!”

Helpful Report

Posted 6 years ago

“So the (negative) feedback given by customers can be changed into neutral or even deleted by Catawiki upon request if the (untrustworthy) seller. Obviously Catawiki needs sellers for their income out of the 9 % buyer's AND 12 % seller's fee (though large sellers have far lower fees). This is scandalous and a mockery of the feedback system, untrustworthy sellers can do whatever they please. This notarial oversight is a joke. So I wouldn't recommend this site, too many rogue sellers and a fake feedback system.”

Helpful Report

Posted 6 years ago

“I have maid a negative evaluation for plausible reasons. CATAWIKI have simply hidden the comment !”

Helpful Report

Posted 6 years ago

“Sellers can ask Catawiki to delete or change negative feedback given to them, i most cases Catawiki will change or delere the negativecfeedback so the sellerd remains at 100 % "positive" feedback. This is a massive fraud on yhe buyer by Catawiki! So stay clear of this scam site!”

Helpful Report

Posted 6 years ago

“Ordered a diamond and the seller placed wromg adress in order for the item to return to him. I made many attempts to open a case before the funds got release to the seller but no one answered. I had to make a call in holland to make them freeze the funds and open case. When i opened the case ,no one replied to my messages to cancel the order. I took my refund 40 days later when i send an email to threat them that i will open a case for internet fraud with my bank. Stay away”

Helpful Report

Posted 6 years ago

“Extremely bad experience. Nobody ever replies to any customer questions. So called experts are a real joke. Fake india based copies sold as antique. Avoid that!”

Helpful Report

Posted 6 years ago

“Exactly same experience of Catawiki support, that doesnt exist at all! I have sent several questions, nobody ever replied. Why one would pay 9% commission of getting just very bad customer experience. Fake india based products presented as antique, really experts at work there... And you just pay for bad experience.”

Helpful Report

Posted 6 years ago

“My original lot said: Belgium - Early 19th century No. of items: 3 Object: Candlestick, Crucifix (More lots) Material: Iron (cast/wrought) Estimated Period: Early 19th century Country of Origin: Belgium Condition: Good condition - used with small signs of aging & blemishes Set of two candlesticks and a crucifix. The crucifix has a height of 39 cm and a width of 17 cm. The foot is 12 cm by 12 cm. The candlesticks are 15.5 cm high and have a diameter of 5 cm at the top and a foot diameter of 7.5 cm. The foot shows the country where it was made, namely West Germany. ______________ I'm hard pressed to give this even a 1 star review. I replied to the buyer and catawiki the same day I got the items, with pictures of truly fake claims. They were chrome plated items, painted with some gold antiquing to make them look older. The crucifix is not cast iron, it's some heavy metal with chrome and paint. No way to know if it was actually "from Belgium", and the candlesticks obviously did not match (I knew this from the picture) and had maker's marks from West Germany (in English!). If there had been a picture of the makers marks (which any expert is completely unable to evaluate without this), they would've easily seen the cast molding, chrome plating and modern maker's mark from either the late 20th or early 21st century. A piece of tape lifted off the gold paint from the object, to reveal the chrome. Catawiki wrote: Thank you for getting in touch with us. Due to an unusually high volume of requests our aim is to reply to your message within three business days, our sincere apologies. We will contact you as soon as possible. ______________________ They've now taken over 2 weeks, and claimed they never received the original email with pictures, but I have proof I sent the complaint to the buyer, with pictures on the same day. The buyer told me he "didn't know" and said he'd contact Catawiki to refund my money. He never did so (of course). Catawiki leaves no paper trail on their own website. You can't access anything you wrote to them. But you can access what you wrote to the buyer. With the 3rd Catawiki email they sent me, they did not include the first email complaint I sent - only the 2nd and 3rd, claiming they "never got the pictures." Then they said they needed pictures and a response, in ONE DAY, or they were closing the case. This case is still unresolved, and it's now been 19 days.”

Helpful Report

Posted 6 years ago

Catawiki is rated 1.3 based on 706 reviews