Catawiki Reviews

Name: Catawiki
Rating: 1.29

1.3 Rating 706 Reviews

6 %

of reviewers recommend Catawiki

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1.3

Based on 706 reviews

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Communication Channels	Email

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Catawiki 1 star review on 2nd March 2026

Frank

Catawiki 1 star review on 1st March 2026

Pamela W. Bowser

Catawiki 1 star review on 16th October 2025

Jolie Reuben

Catawiki 1 star review on 12th September 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Christabelle

Catawiki 1 star review on 5th April 2025

Jadolala

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a trumpet from a seller listed in Bulgaria, lot posted from Germany and instrument case clearly identifies it as belonging to a music school in Essen. Stolen, confirmed with music school. Multiple messages sent to Catawiki. zip. Nada. No response. Similar problem with a lot arriving broken a year ago. Bunch of sheisters acting as fences for thieves and fraudsters.”

Helpful Report

Posted 6 years ago

“Non-existent customer support. Most of the times you get no response. And if you do, it takes 3+ weeks for an answer. Platform is unreliable on the features you can use, sometimes you can message seller, sometimes you can't. When you can, most times you get no response either. As sellers don't seem to bother about clients. For Jewellery, most things do not come hallmarked and not authentication certificate is provided.”

Helpful Report

Posted 6 years ago

“Awful experience - I am still trying to get money back from them, when products are advertised as sealed on their site and yet they are not. The fact that they are advertising products as sealed when they are not is against the Trade Descriptions Act 1968 which prohibits false trade descriptions.”

Helpful Report

Posted 6 years ago

“Buenos día,he comprado de este vendedor los pendientes nr lote 27413405 en julio i hasta hora no pudo comprobarlo, por enfermedades. No es de oro ni diamantes ,he pagado mas de 360 euro por una chapa de 5.00 euro, uRpick es un estafador,no compráis nada”

Helpful Report

Posted 6 years ago

“If you need to contact Customer service , you will be wasting your time..5 times sent emails..not one reply...their do called experts are a joke..beware of extortionate delivery costs by some seller's.”

Helpful Report

Posted 6 years ago

“PURCHASED AN ITEM FROM GERMANY, I HAVE TRACKING DETAILS, ITEM HAS BEEN IN THE SAME LOCATION FOR OVER 2 WEEKS, SELLER IS NOT REPLYING TO ME, [MAY BE LANGUAGE PROBLEM } SO FRUSTRATING AT LEAST E/BAY HELP WITH PROBLEMS”

Helpful Report

Posted 6 years ago

“Many of my items were sold through Catawiki, but they refuse to issue the payout for those items. They keep contacting the finance department which does not give any reason on the delay! ALL of the items have been DELIVERED and ALL buyers are happy with their purchases. I have been waiting for my money for more than a MONTH now! Be Aware when selling on the platform! Expect to wait a looong time for the money to appear in the bank account!!! You can all check thay i have a 93.3% positive feedback, but that wont matter! User on Catawiki: user-eedaa2b”

Helpful Report

Posted 6 years ago

“I wrote a post on here a week ago - see below. Bought a canvas as oil and acrylic painting when in fact it is a digital print painted over with no limit to how many are going to be done. Went through all the right channels to no avail, in fact my negative comment was taken off the Sage-Brisan Gabriel from Hungary review. Since then I have looked to see how many of those called 'oeuvres d'art' were produced. Not only more are being flogged on the site and no change to the description but looking through Google I noticed that somebody else on Saatchi art from Romania Daniela Bay has the exact same 'paintings' including The Kiss which came with a certificate of authenticity showing that Sage-Brisan Gabriel had the sole right to the digital creation on his computer....What is going on? Both artists are fake? One is fake? Or the other? Or is it some sort of organisation that employ people paying them peanuts? I have contacted both Saatchi Art and Catawiki.”

Helpful Report

Posted 6 years ago

“Sold two items last year. One for 200€, a week later, another for 60€. Both were left unpaid. So strike one. A very long time later, strike 2, these lots were automatically included in a new auction. Both lots sold for under 10 € each, strik 3. Suffice to say I won't be selling anymore through these charlatans.”

Helpful Report

Posted 6 years ago

“They say they verify every listing through their experts to guarantee autenticity of the items. The first watch is on auction right now, not only the logo is off, the writing is not even correct!! It should read "TURN-O-GRAPH". The second one is the most amusing, (expert says it is worth between 6500-7150€). The writing is not even english! It reads "SUPER LATIVECHRONOETR" instead of SUPERLATIVE CHRONOMETER The logo is totally off, awfully finished, the brand name is even worse. Jubilee bracelet is a junk imitation, one of the worst i've seen. Off course no answer from them. On thing i noticed, there are few genuine items among a ton of junk. Do not shop there, it's a bad joke.”

Helpful Report

Posted 6 years ago

“Catawiki, please comment. Hello. I won the auction. I asked for help from Catawiki - an item not as described. Request written 2 days after receiving the package. No response. Request for support and unanswered questions. The seller does not respond. Catawiki doesn't help me solve the problem. Does not respond to notifications. Sent from the Catawiki Android app. There is confirmation sent. My costs 466 EUR. Order number: 15283983. The seller describes the item perfect condition ready to play - the violin. Expert valuation EUR 900-1000. Problem. Violins are not suitable for playing the item is for renovation. Pictures ok. Incompatible description. Please comment. The seller received a negative comment. Catawiki, please comment.”

Helpful Report

Posted 6 years ago

“Catawiki should change their experts in the Jewellery Department , Especially Mr Carlos Renis. After deliberately slowing down the process of selling in the jewellery category,he made many unprofessional and time wasting requests , for which he didnt even had seen the lots. With same Automatic 'Copy' 'Paste' messages and lots rejections. The whole process of time wasting took round about 3 weeks. Very shameful and unethical. Is Catawiki made for wasting the time of people or providing services or happy to lose good loyal sellers? From Belgium i will contact Mr Ravi Prakash Vora ( CEO OF Catawiki ) tell share all evidences and information.”

Helpful Report

Posted 6 years ago

“I think experts are fake, it's a bot deciding based on whatever algorithm ...”

Helpful Report

Posted 6 years ago

“Expert valuation was absolutely miles off. 20% of actual value. Ridiculous. You need new experts!!”

Helpful Report

Posted 6 years ago

“Now i know why Catawiki has a loss of $13.7 million. It happens when experts like Mr Carlos Peña Renis wasted my 1 month and at the end all lots were rejected and then i sold those precious jewellery into another platform in a week in a good margin. How big loss it is for the catawiki , how many other sellers might be rejected like that and look who is losing ( ONLY Catawiki ) because of these unprofessional experts. I tried to contact the help like and inform them about this issue , but no one is going to hear you. Means that like to loss revenue.”

Helpful Report

Posted 6 years ago

Helpful Report

Posted 6 years ago

“Ordered an item from Europe via Catawiki. The website recommends waiting the full shipping period before reporting the item as missing. When the item still hadn't arrived, Catawiki refused any assistance as I hadn't let them know within their "feedback window" - which falls within the aforementioned shipping window. No item, no refund (not even of my buyer's fee!!!). DO NOT USE CATAWIKI - YOU COULD REGRET IT!”

Helpful Report

Posted 6 years ago

“I bought a watch on Catawiki with 2 years full guarantee. I had to repair the watch after 1 year and send it for repair. They asked for a filled out guarantee card which I found out was not filled out by the seller. I reported this to xatawiki and theonly thing they could do was providing me with the sellers yahoo email...I asked customer service(They already replied after 8 days) why the experts are there if these things can happen. They told me that all seemed to be ok because the seller said all was ok. So if you order something and it goes wrong for whatever reason, catawiki can only provide you the sellers email address and for the rest it’s your problem. The seller of course doesn’t reply... Never, ever again Catawiki”

Helpful Report

Posted 6 years ago

“Description of art was: oil on canvas. In fact, it was a digital print that had been painted over with oil. It came with a certificate of authenticity for a digital print but no indication of serial number. In fact the same one had already been sold on their site and another one was up for auction, so hundreds could be made and sold with Catawiki's blessing. Unfortunatelyy, I only discovered this when I had already paid. I complained to catawiki that purchase did not match description on their site. They have turned down my complaint as I did not provide enough evidence ( their description, a photo of the 'art' and the certificate of authenticity should have been sufficient proof!) But no... No refund. I am thinking of contacting trading standards.”

Helpful Report

Posted 6 years ago

“Their customer service is HORRIBLE. We buy as professionals, and even something simple as a commission invoice adjustment for our business cannot be performed. These people cause unnecessary costs and wasted time to our company. DO NOT DEAL WITH THEM.”

Helpful Report

Posted 6 years ago

Catawiki is rated 1.3 based on 706 reviews