Catawiki Reviews

Name: Catawiki
Rating: 1.31

1.3 Rating 668 Reviews

7 %

of reviewers recommend Catawiki

Company Reviews

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Metrics

1.3

Based on 668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 47%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“10 time I ordered and 2 of 10 I did not receive wine. First time 13 instead of 15 bottles comes. Second parcel gone at all. Support tells sorry and no money back. Do not use this service. Be carefull.”

Helpful Report

Posted 5 years ago

“This is worse and worse website in the world”

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Posted 5 years ago

“Bardzo kiepska obsługa. Kupiłem kolczyki na aukcji 01/11/2019r do dnia 15/11/2019 ich nie otrzymałem. Wysłałem kilkanaście maili do działu obsługi zero odzewu. Sprzedjacy Daizy Jewellery- Spain codziennie sprawdza gdzie jest wysyłka i nie ma odpowiedzi. Niestety nie polecam”

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Posted 5 years ago

“This is a website that does not protect the buyer. Bought an item that was incorrectly described (on purpose), and Catawiki support team told be they couldn't do anything, and hung the call, leaving me to speak by myself. During the call I was calm and polite - use catawiki at your own risk.”

Helpful Report

Posted 5 years ago

“Been orederd an itimes. Due to seeler lack of contact and itiems not been send I asked catawiki support for advice.. been told i can cancell transaction and get money refud up to 10 day. Aparently after 10 days no sign of refund -back to catawiki support -heard appoligise and after 3 days I have money refund - but not in full.. So I asked CATAWIKI again - about rest of refund ... Since over weeek nobody replaying to my emials - seams like not honest company at all -be aware off..”

Helpful Report

Posted 5 years ago

“Just some advice. I bid on a lot of wine which I won. The postage costs were ridiculous and so I refused to pay. First they threaten,then the get a debt collecting agency on to you and start adding "costs. Dont worry in the end there is nothing they can do and I heard no more. Ian”

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Posted 5 years ago

“Catashiti”

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Posted 5 years ago

“Absolutely the rudest people on earth I know a snake pit when I see it they are a mafia that only put in pieces for people they know or people who put no reserve as far as I’m concerned thy are all a bunch of dickheads catawiki go and get fucked”

Helpful Report

Posted 5 years ago

“I tried to buy through Catawiki a hi-fi tuner. I placed a price of 65 euros. For three days noone offered a higher price, but the last afternoon my offer was overpriced by others, then I waited to the last minute to see the hight of the auction and being the price at 77 euros, 2 seconds before the auction closes I offered a price of 82 euros. Pay attention to this detail.2 seconds before the auction ends. Then the manager of the auction of Catawiki instead of closing the auction to my banefit, half a second before the end, he changed the time and gave another 2 minutes time for the auction. So two other byers (probably of the catawiki stuff) increased the amount of the auction to 98 euros. I did not overpriced, for I felt that I had to deal with an untrusty unhonest company.”

Helpful Report

Posted 5 years ago

“poorest and lamest and slowest customer service ever this company will be soon as bust as auctionata. do not buy from them.”

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Posted 5 years ago

“Be careful: I bought a pair of stud diamond earrings on catawiki. The value estimate of the the "experts" was possibly around 4-5 times the real value. The shipping cost were absolutely exaggerated, what seems to be fine with catawiki. No surprise, it is offered by a commercial seller of jewelry, who certainly provides a fantastic turnover for catawiki and has a 100% rating (!!!). Looks like a very special form of sales promotion with a very strong smell.”

Helpful Report

Posted 5 years ago

“I believe these 2 watches are the same, yet the same valuer can value 1 double the other just 2 weeks apart! It's also interesting that the higher valued one is from a Pro seller but he doesn't even put the model number down. https://auction.catawiki.com/kavels/29415191-seiko-no-reserve-price-sne435p1-seiko-prospex-and-padi-solar-air-diver-special-edition-solar-men-2011-present https://auction.catawiki.com/kavels/29633005-seiko-solar-diver-s-200m-special-edition-padi-made-in-japan-special-box-padi-men-2019”

Helpful Report

Posted 5 years ago

“A bad or inexistent customer support, bad experts and lots of fake itens, gives a false sensation of security, do not buy there.”

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Posted 5 years ago

“I am a seller on catawiki. The first two sellings of mine were sold out undervalued, well, I sent it anyway cause I didn't know I could put a value on my painting. I tried again with two small paintings ( 20 cm x 20 cm ), I put 80€ for its value and another medium size ( 46 cm x 38 cm ) painting for 150€. Their expert Lisa KOK refused me and said " "From our experience and based on our knowledge of the market, we do not think that lot will attract enough interest from our potential buyers, so we can not include it in our sales." We apologize for the disappointment Please do not hesitate to submit other lots that we will examine with pleasure. " I got the two the same copy-paste answered for two different lots that I believe she copypaste from and to another lots as well. This is not what i expect how their expert to communicate with the seller. Below is one of the lots she refused. I think it's not a good place to sell art.”

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Posted 5 years ago

“Won rug, paid for it in good faith, one month later and no rug received. Seller is not genuine, Catawiki are yet to respond to my complaint. Will I buy again through Catawiki? Not a chance!”

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Posted 5 years ago

“Broken website, broken iphone app.”

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Posted 5 years ago

“I am a painter; my name is Angelika Bes and during the last 2 years I have sold over 260 paintings through Catawiki. I can share a lot of interesting observations on the way Catawiki operates. But right now, as a comment I would like to add just few topics. 1- Catawiki has an extremely aggressive policy of "no reserve" prices. Why? I have contacted a few people in that organisation to find out why such a counterproductive measure is being applied. Interesting development! No reserve price policy allows CW to eliminate their competitors. This is the way they want to grow and to dominate the market. After they achieve domination on the art auction market, they will start to control prices. The fact that they sell something they do not own allows them to sell everything under its costs. After all, the loss is not theirs! This is attracting people (buyers), who are happy to buy under-priced merchandise. This explains the huge number of weekly auctions, the lack of any serious quality control and the massive amount of copies. 2- Impact of Catawiki on the art market and the artist. Absolutely destructive! Catawiki has eliminated almost all competition in the Netherlands already. What does this mean to me as an artist? Gallery after gallery is closing. Small (online and offline) auction houses are forced to sell for (almost) nothing as well due to the lack of buyers. My only choice was to sell via Catawiki, or not to sell at all! A lot of artists already migrated to countries were Catawiki is not active (yet). Any young artists in the Netherlands are forced to sell with them, or look for another occupation. 3- Controlling art market and policy of "arm twisting" . This is my conclusion on Catawiki’s perception of "fair business" I would highly recommend everybody to stay away from this company . It is important to support businesses whose model of operation do not imitate the effect of cancer on a healthy body. It is important to stop the development of businesses who, in pursuing their goals, create an environment of controlled markets and forced cooperation.”

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Posted 5 years ago

“Lost 20 minutes trying to auction a painting app doesn t work. Tried every possibility but could not send my painting .”

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Posted 5 years ago

“The experts are petulant & ignorant idiots, but we sellers must kiss their asses to get "vetted" for an auction. I did my undergraduate work at Harvard, have an MFA from the School of the Boston Museum of Fine Arts and a Ph.D. from the Gregorian University in Rome What are your credentials, mr/ms so-called expert? You cannot tell a print from a painting, -an original from copy, -a fake from an original, -plaster from bronze -etc.-etc.-etc - just about anything of importance about the issues of which you are supposed to be "expert". Your food, shelter, etc. are wastes of valuable commodities that would better serve almost anyone but you. You should be ground up and fed to the hogs. A Modest Proposal”

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Posted 5 years ago

“Picture came damaged because or was improperly packaged. The seller's offer was to call me with instructions how to fix it myself. I didn't buy a DIY project. I filed a complaint on time, but then got an email from catawiki asking for additional pictures of the damage. I was on vacation, and by the time I got back, their imposed deadline of three days(!). So the whole claim was forfieted. The seller eventually offered me a 20 euro. I didn't even bother responding. This site is actually less reliable than eBay, because you can't even review sellers, and the company does nothing to advocate for buyers. Stay away.”

Helpful Report

Posted 5 years ago

Catawiki is rated 1.3 based on 668 reviews