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Clarks Shoes Reviews

2.5 Rating 601 Reviews
34 %
of reviewers recommend Clarks Shoes
2.5
Based on 601 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 43%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
45
Anonymous
Anonymous  // 01/01/2019
Amazing shoe company, I’ve been wearing them ever since I found a pair in my local thrift store about 5 years ago. I usually buy 2-3 pairs at a time and they last a long time. Two days ago I bought a pair of Garratt Lace black shoes and a pair of Triken Run Red Brick color and OMG! I don’t want to take them off, so much so I ran and bought another pair yesterday, love this shoe, love this company! It will always be Clark’s for me!😀😀
Helpful Report
Posted 7 years ago
I Have had a number of operations on my feet and Clarke's staff have always been most helpful
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Posted 7 years ago
Order delivered after 1 day , everything was great and smoothly process, I received exactly the item I order and enjoy from high quality shoe. Well done ! Jenny
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Posted 7 years ago
Easy ordering on line for over 80's
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Posted 7 years ago
Love their shoes!
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Posted 7 years ago
As always very easy ordering and from the first wearing of the shoes they seemed very light and comfortable
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Posted 7 years ago
Great product and customer service.
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Posted 7 years ago
I recently bought some shoes from Clarks. As I work on my feet all day, I was extremely pleased with how comfortable and light these shoes were. Very well made and a good price.
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Posted 7 years ago
Bought some shoes for my husband. Great Clarks' quality at a sale price. Fast delivery.
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Posted 7 years ago
I love clarks they are always comfortable, and stylish, and the customer service I have found to be excellant
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Posted 7 years ago
Absolutely beautiful new shoes for both my mumee and myself. Love them and sooooo comfortable.
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Posted 7 years ago
ALWAYS GOOD QUALITY SHOES.
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Posted 7 years ago
Got kids' feet measured really quickly, helpful and friendly staff.
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Posted 7 years ago
Clarke’s is a quality brand and somewhere I’ve been shopping for shoes since I was a child.
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Posted 7 years ago
I bought a City Jungle Navy Leather size 12 for my daughter and I couldn't be happier. Its light, flexi and comfy. All the active preschoolers need. Very good for rainy days as well as its ankle length. Free collection from my local branch was a good point too. It was ready quicker than estimated. Very good overall.
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Posted 7 years ago
I went in to get my son's feet measured and got a nice pair of cheap trainers
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Posted 7 years ago
Great quality products !
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Posted 7 years ago
I have found a shoe that provides arch support so that my low back is not killing me after a couple hours of being on my feet it also saves my knees from hurting so much. I have very bad arthritis in my knees and my hips and I am finding that I have to find all new footwear and I’m thankful that Clark’s offers beautiful well-made shoes that are fashionable and yet provide the support that I need. The store in my area Lonetree Colorado has outstanding customer service as well I wanted to make sure that they get credit to
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Posted 7 years ago
The website is easy to use and delivery was prompt and free. I take a size which is not always available in the shop so I like to order on line early in the season to be sure of getting the size I need. On this occasion the shoes were not flattering so I returned them for a refund by taking them to the nearest Clarks shop.
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Posted 7 years ago
I placed my order on Saturday with free delivery within 5 working days and got my boots arrived on Tuesday! Fantastic - and my boots are lovely too.
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Posted 7 years ago
Clarks Shoes is rated 2.5 based on 601 reviews