Clarks Shoes Reviews

Name: Clarks Shoes
Rating: 2.52

2.5 Rating 557 Reviews

36 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.5

Based on 557 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Clarks Shoes made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Clarks Shoes 1 star review on 27th July 2023

Dr. Anuradha Rao (HC)

Clarks Shoes 1 star review on 16th June 2023

Joy

Clarks Shoes 1 star review on 19th April 2023

Stacey

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently bought some shoes from Clarks. As I work on my feet all day, I was extremely pleased with how comfortable and light these shoes were. Very well made and a good price.”

Helpful Report

Posted 6 years ago

“Bought some shoes for my husband. Great Clarks' quality at a sale price. Fast delivery.”

Helpful Report

Posted 6 years ago

“Order delivered after 1 day , everything was great and smoothly process, I received exactly the item I order and enjoy from high quality shoe. Well done ! Jenny”

Helpful Report

Posted 6 years ago

“I love clarks they are always comfortable, and stylish, and the customer service I have found to be excellant”

Helpful Report

Posted 6 years ago

“Absolutely beautiful new shoes for both my mumee and myself. Love them and sooooo comfortable.”

Helpful Report

Posted 6 years ago

“ALWAYS GOOD QUALITY SHOES.”

Helpful Report

Posted 6 years ago

“Got kids' feet measured really quickly, helpful and friendly staff.”

Helpful Report

Posted 6 years ago

“Clarke’s is a quality brand and somewhere I’ve been shopping for shoes since I was a child.”

Helpful Report

Posted 6 years ago

“I bought a City Jungle Navy Leather size 12 for my daughter and I couldn't be happier. Its light, flexi and comfy. All the active preschoolers need. Very good for rainy days as well as its ankle length. Free collection from my local branch was a good point too. It was ready quicker than estimated. Very good overall.”

Helpful Report

Posted 6 years ago

“Easy ordering on line for over 80's”

Helpful Report

Posted 6 years ago

“I went in to get my son's feet measured and got a nice pair of cheap trainers”

Helpful Report

Posted 6 years ago

“Great quality products !”

Helpful Report

Posted 6 years ago

“I have found a shoe that provides arch support so that my low back is not killing me after a couple hours of being on my feet it also saves my knees from hurting so much. I have very bad arthritis in my knees and my hips and I am finding that I have to find all new footwear and I’m thankful that Clark’s offers beautiful well-made shoes that are fashionable and yet provide the support that I need. The store in my area Lonetree Colorado has outstanding customer service as well I wanted to make sure that they get credit to”

Helpful Report

Posted 6 years ago

“The website is easy to use and delivery was prompt and free. I take a size which is not always available in the shop so I like to order on line early in the season to be sure of getting the size I need. On this occasion the shoes were not flattering so I returned them for a refund by taking them to the nearest Clarks shop.”

Helpful Report

Posted 6 years ago

“I placed my order on Saturday with free delivery within 5 working days and got my boots arrived on Tuesday! Fantastic - and my boots are lovely too.”

Helpful Report

Posted 6 years ago

“Great service, even though it was busy at the time i was acknowledged. Shoe measuring and purchasing of shoes was easy and simple.”

Helpful Report

Posted 6 years ago

“Easy to navigate website and multiple delivery options available. Quick delivery with notifications of delivery time.”

Helpful Report

Posted 6 years ago

“Excellent product and delivered on time.”

Helpful Report

Posted 6 years ago

“Great quality, good price and prompt service”

Helpful Report

Posted 6 years ago

“Ordered my boots one evening, and they arrived next day. Amazingly efficient service. Love my black suede boots - on trend and comfortable with a padded lining. Great service, thanks”

Helpful Report

Posted 6 years ago

Clarks Shoes is rated 2.5 based on 557 reviews