“I have been the customer of Clarks for more than 8 years and I really love the brand. However, I think they should be careful with their presence at Kobbler outlet in Chennai and should reconsider. I just bought couple of pairs, formal and casual, day before yesterday but th challenge rather shocking this was store manager promoting other brand by saying Clarks is not that great for it's price. I hope the brand takes care of this.”
“I bought shoes for my grandchildren at the Whitgift Centre, Croydon, and were served by Becky. Full marks for her professionalism and exemplary patience.”
“I am always extremely happy with Clarks shoes - they are very comfortable and hard wearing as well as very smart to look at. Also very quick on delivery. I was very impressed when recently purchasing Hamble Oak Dark Tan Lea shoes with the service I received from Sharon and Tim at their Southampton Branch. They were most helpful in every way.”
“I went into Hampton Clarks to buy my grandson some new school shoes.I want to thank Joanne for the kindness she showed to my grandson,she has a natural affinity with children and for the care she took making sure the fit was perfect. Thank you Joanne.”
“Excellent customer service
I just happened upon Clarkes in the Abbey Centre one evening, to be honest it had been a long time since I had been in Clarkes, thinking of the shoes as more practical, sensible shoes.
I was served by a lovely girl called Ailbhe; what a delightful little lady she is. I was so impressed with the professional manner in which she served me, making suggestions and truly going the extra mile. I can be quite indecisive at times and I was touched by her gentle manner and very grateful for her patience.
Thanks to Ailbhe I walked away with a pair of light-weight, fashionable and extremely comfortable shoes…fantastic.
Well done Clarkes for your shoes and but mostly your excellent staff and customer service.
Deborah.”
“brilliant shoes, got 2 pairs for 50. one silver leather loafer and one two strap sandal also leather. quick simple website speedy delivery excellent service. win win”
“Clark's shoes is comfortable hard like diamond flexible made by high experience every piece in it is chosen carefully a shoes that is manufactory to stay”
“Good, better, CLARKS
It's the quality it's the fit it's the care that you can feel when you try them on already. It's the difference and the style, and of course the price that puts a smile on my face. An added bonus is the quality service in our local Luton The Mall store.”
“I had emailed Clarks re vouchers I had been given as a gift (£40) - when I tried to purchase shoes with them the Clarks store couldn't do anything about it because there appeared to be a fault with the vouchers (Vouchers had been bought in Tesco) Unfortunately I hadn't kept the receipt - However, they did email me a voucher for £20 as a goodwill gesture - really appreciated that - most unexpected but most welcome.”
“I have bought a pair of winter slippers for my partner and he wasn’t happy with; then I decided to return the next following day.
It was very easy and The Clarks Shop 25 Grafton Centre Cambridge helps me!
The young April listens my query, asked my receipt and check the slippers and with a kind smile refunded my money into my card.
Great team and helpful in this shop!
Thank you”
“I visited the Clarks branch at Princes Street, Edinburgh on 8/4/19. I purchased 4 pairs of shoes. I would just like to say that I received excellent customer service from assistant no 11 named Susan. I have a disability making it very difficult for me to walk let alone carry 4 pairs of shoes. Susan very kindly said that I could have them delivered free of charge. She also assisted me on and off with my shoes as I have difficulty bending. I was very pleased with the very efficient service I received from this branch. The shoes felt very comfortable which was why I purchased 4 pairs. I am expecting my delivery next week.”
“Staff were very attentive and nice at the Bluewater branch. I find this one the best and they have a much wider range of ladies, shoes. The trainers I purchased on 18 March are lovely.”