“Exceptional customer service from Karen at Middlebrook Clarks, Bolton.
I needed school shoes for my son but was having difficulty getting a pair to fit due to an insole he needs to wear.
Karen went out of her way to ensure the correct fit in numerous pairs of shoes despite dealing with other waiting customers. Nothing was too much trouble for her and my son and I are very happy with the quality, fit and price of the shoes. Thank you.”
“I have been looking for a pair of leather boots against my better judgement online because of the pandemic and finally found a pair that I like the looks of on the Clark website. I have never ordered shoes/boots online before but the free shipping and returns made me try. My boots arrived in 4 days and were an absolute perfect fit. The leather is gorgeous and flex for perfect comfort. The boots I got had a lace up front and a side buckle with an inside zipper. I did have to adjust the laces so as to loosen them up. They are perfectly true to size. I would recommend Clark boots for style and comfort. I hope they last because they are wonderful.”
“I ordered my third pair of Breeze Sea sandals on June 29th. Estimated delivery date July 6th. They arrived July 1st. I have been wearing Clark Shoes for years and i have never been disappointed in their comfort or wear.”
“I love Clark's in Skipton, the staff there are always cheerful and helpful. Ann served me a few weeks ago , I went in to browse and came away with a pair of boots and some shoes and spray for my boots!
Very happy with my purchase, and hope to see Clark's skipton come through the awful virus situation soon.”
“Rose went above and beyond to assist when shopping with my 83 year old mother. Showed me another colour boot that I love, more that the one I was first tried and therefore was not going to buy. Then sadly the boots I really wanted could not be found, Rose then went out of her way took my mobile number and called me in less than 10 minutes of leaving the store. I am so happy with my new boots and looking forward to wearing them. Thank you Clarks and thank you Rose.”
“served by Mags at Greenock. Could not have been more helpful as I was buying for my husband and he was not there!! He's delighted with his casual shoes!!”
“The only brand where I'm guaranteed value for money. I've bought various others, often more expensive and "stylish" but they nearly always begin to rot/ go to pieces / break up on the inside, sometimes quite quickly sometimes after a few months. Never happened with Clarks, and they are always extremely comfortable. Bought a new pair today.”
“As a group of 7 visitors from Cornwall. We descended on your Blandford Forum Clark’s shop during our Christmas holiday. A delightful lady called Jill Cornick, who was the only member of staff working on New Year’s Day, attended us with the utmost professionalism. She had fantastic knowledge of products available, a wonderful sense of humour and she made it a pleasure to spend time in this store. Clarks should be proud of the commitment and dedication of this member of staff. As a result between us we purchased 4 pairs of footwear.”
“Had a bit of a nightmare with delivery but the customer service team were amazing,spoke to 2 different members of the customer service team and they really went out of the way to help. Long story short they actually refunded the cost of the shoes which was £75.00
So they actually gave me a pair of shoes for free because of little bit of inconvenience. Very happy with that.”
“I LOVE Clarks shoes, I have wide feet, and they have saved me many times over the years. However … this season Clarks no longer seems to carry wide shoes, or for that matter shoes side 8 1/2 wide. Its been very frustrating to get emails every day advertising great shoes, and to have them over-populate my web sites, BUT THEY DON'T CARRY MY SIZE IN ANYTHING ANYMORE! wAHHH! How do I get their advertising off my web sites since i am so very very frustrated looking at great shoes they don't carry for every day Americans.”
“Was in store568. Brian so helpful and really knew his stock. I wen’t to three other shoe stores nobody unzipped my boots and removed all paper inside! Only Brian did! Great salesman. Someone was smart hiring this young man. Satisfied customer : Rachel Birzin”