Login
Start Free Trial Are you a business?? Click Here

Clarks Shoes Reviews

2.5 Rating 590 Reviews
35 %
of reviewers recommend Clarks Shoes
2.5
Based on 590 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
45
Anonymous
Anonymous  // 01/01/2019
I had a very good experience at Clarks in Brent cross on 23/01/2019. I went to buy a pair of shoes for my dad which I was served from a lovely lady staff Kristina with the code 111. Kristina was very well communicated, friendly, polite and vey helpful. Also she was very well knowledged about Clarks product and offered me the best service even though she was helping other customers at the same time too. In the end with Kristina's help and advice I purchased a pair of brown boots for my dad which he's very happy with them and the size fits perfect. I would like to say thank you very much to Kristina also to Clarks for having very kind helpful and well communicated staff.
Helpful Report
Posted 6 years ago
I bought two pairs of shoes yesterday in Clarks Dundrum Shopping Centre Dublin yesterday. A lovely girl called Cliodhna helped me. It was a stress free pleasant experience. She was friendly without the 'over kill' and very professional! Why would I want to buy online? We're ruining local business and our town centres!
Helpful Report
Posted 6 years ago
Really happy with trainers and shoes ordered for my son from the Richmond store. Staff really helpful and as always both items are great quality and according to my 9 year old they are super comfy! Great customer service great products!
Helpful Report
Posted 6 years ago
We had really good customer service in the Oxford shop. James went above and beyond when helping my son - thank you.
Helpful Report
Posted 6 years ago
Very comfortable, Unique styling, extraordinary quality.
Helpful Report
Posted 6 years ago
Are the best shoe which I can wear in my life.
Helpful Report
Posted 6 years ago
they had good rangecof products and excellent sale. items delivered promptly well packaged and free returns.
Helpful Report
Posted 6 years ago
Sue Thompson in the clarks whitehaven shop really knows her produkts! She was able to tell me all about the boots I was interested in so I could make my decision later. Very pleasant experience. Will shop there again
Helpful Report
Posted 6 years ago
I have been dealing with the Clarks store in Andover for many, many years. During this time there have been a number of staff changes but on each and every occasion the new member of staff have been of a very high standard. The current staff, including the Manger, have been in post for at least the last seven years and do the company proud. To day I returned a pair of shoes where the sole had broken down. There was no issue and a replacement pair of shoes was both offered and accepted by me. During this last year Andover has seen the demise of several well known shops. Please do not let our small but very active, Andover Clarks store be on that demise list. A customer who has purchase very many pairs of shoes from this store and have always been extremely satisfied.
Helpful Report
Posted 6 years ago
Didnt have shoes i wanted ...but found them for me in a shop local to me
Helpful Report
Posted 6 years ago
Their shoes are unbelievably comfortable! Good service on delivery too.
Helpful Report
Posted 6 years ago
Staff in Harrow store were very polite and helpful. Bought shoes for high school and very happy with quality and price.
Helpful Report
Posted 6 years ago
Their service was very friendly & quick.
Helpful Report
Posted 6 years ago
Clarks simply produce the best shoes in the world. Always comfortable, last a long time and look great.
Helpful Report
Posted 6 years ago
Great quality sandals the comfiest I have ever had!
Helpful Report
Posted 6 years ago
Excellent product and customer service
Helpful Report
Posted 6 years ago
My Daughter made an appointment today for her three children one who is autistic at Clarke’s shoes shop in the middle brook retail park Bolton, they had a wonderful experience. The staff where so helpful and friendly especially Danni, my daughter and grandchildren where taken into the back off the store room given a iPad to chose what shoes they like, they all had their feet measured Danni was excellent with the children. Thank you for all your help one very happy Granny.
Helpful Report
Posted 6 years ago
The quality very nice
Helpful Report
Posted 6 years ago
Amazing shoe company, I’ve been wearing them ever since I found a pair in my local thrift store about 5 years ago. I usually buy 2-3 pairs at a time and they last a long time. Two days ago I bought a pair of Garratt Lace black shoes and a pair of Triken Run Red Brick color and OMG! I don’t want to take them off, so much so I ran and bought another pair yesterday, love this shoe, love this company! It will always be Clark’s for me!😀😀
Helpful Report
Posted 6 years ago
I Have had a number of operations on my feet and Clarke's staff have always been most helpful
Helpful Report
Posted 6 years ago
Clarks Shoes is rated 2.5 based on 590 reviews