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Clarks Shoes Reviews

2.4 Rating 616 Reviews
34 %
of reviewers recommend Clarks Shoes
2.4
Based on 616 reviews
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Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 2 star review on 19th May 2025
Amarpreet Kaur
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
Clarks Shoes 1 star review on 9th March 2025
Ayman Naguib
45
Anonymous
Anonymous  // 01/01/2019
In Stevenage Clark’s store there is a delightful young lady with a sweet smile called Gracie who managed to find a perfect fitting shoe for me without any trouble So lovely to find a happy youngster.
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Posted 3 years ago
Big thanks to Mary in the Ipswich store today! She helped us to pick our sons first shoes. She was both professional and friendly and made it such a lovely experience from measuring his feet to giving advice. My son loves his shoes! Thank you Mary, a credit to Clarke’s!
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Posted 3 years ago
Great service from Chanel at Newark Clarks today, 18.04.23. The advice Chanel gave for my 14month old granddaughter was checked out with the manager who supported the advice given. I would highly recommend Chanel’s customer service to anyone.
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Posted 3 years ago
Needed a really comfy pair of shoes website had promo on the pair I chose and I also used a promo code win win
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Posted 3 years ago
Great service this week from Gillian in the Oldham branch, so helpful looking through the ranges available online as well as in store for me.
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Posted 3 years ago
Today, we went into Clark's shoes in Solihull. We were met by Pat, who instantly impressed us by her interest in my wife who had a fractured wrist. The reason for the visit to the Clark's shop was to purchase a pair of shoes which did not need to be laced up. Pat understood the problem exactly and did not spare herself until my wife was satisfied. We made the purchase and were very happy. Thank you, Pat. Un Loop Black Leather 261686735040.
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Posted 3 years ago
helped me to wear the most comfortable business- high heals It is difficult to find shoes that fit my feet for office and business meetings. I tried many and only Clarks shoes worked with me. I am using Clark now for 8 years
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Posted 3 years ago
I'm a disabled lady who need a pair of trainers to wear with my ankle splints The lady in the shop was so helpful and caring she took her time with me she help me to put my splints in the trainers and even help me to put my trainers on she was so caring and helpful I felt really happy she even packed my bag for me this lady is truly lovely I will defo shop there again
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Posted 3 years ago
Visited Clarks in Gt Yarmouth Norfolk this afternoon. I wanted to support the shop as it is one of the few decent shops in the area, and i'm glad i did. I was with my 2 year old granddaughter and with the help of Sophia the sales assistant we found the perfect pair. Ivy was measured to ensure correct size, and we were offered 5 different styles. Chose the denim and heart design. I was then offered the discount if i needed a pair of shoes/boots for myself, but i couldn't find anything i needed. I did purchase the protective spray for Ivys boots though. Both ladies were really helpful, and i will certainly support local Clarks instore again. Many thanks 😊👍🏻. Sally
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Posted 3 years ago
Clarks shoes the Moor Sheffield excellent customer service. Two of the members of staff went the extra mile in sourcing the boots I wanted. Very grateful amazing young team!
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Posted 3 years ago
We were served by Jack at the Telford Store (He is usually at the bham store and it is a manager). He was incredible with our daughter who won't even let people touch her feet. Fantastic subject knowledge. We left with 2 pairs of shoes for her and a pair for me. Top level customer service. Will definitely return.
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Posted 3 years ago
Came on time I wear to work everyday .comfortable shoes.
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Posted 3 years ago
I would like to mention Sarah from Carmarthen store. I was most impressed with the service and advice she gave me when I took my Grandaughter in for her 1st pair of shoes yesterday.
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Posted 3 years ago
Bought a pair of ATLTrekPathGTX shoes today in the Clark’s Shop in Forestside Belfast.Great customer service from Oisin who went out of his way to make sure I was happy with the pair I bought.
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Posted 3 years ago
Following a postal delay of £300.00 worth of school shoes for my children to try at home, Claire ( Assistant no 11) at the Falmouth Store went above and beyond to take ownership of then issue of missing items, calling other stores to clarify the whereabouts of the shoes and providing the refund I was requesting . Seldom do you come across such amazing customer service on the modern day of online orders and accounts. Claire has the most amazing interpersonal skills as does all the staff on the Falmouth Branch. These people should be recognized for their professionalism and great customer service. Thank you Claire and the staff in store for your help. Jeanette Last
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Posted 3 years ago
Our SEN son finds school shoe shopping very stressful. Clarks Stevenage really understand his needs and booked us a quiet appointment this summer, they opened half an hour early just for him so he could try on as many school shoes as he needed, no music, no other customers, dimmed lights. Cindy was amazing with him. I can’t express how much this made the most stressful day of the year better. This is real customer service, a genuine understanding of how to meet your customers needs and guarantee our loyalty. We heartily recommend the Stevenage Clark’s store and the manager for organising it.
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Posted 4 years ago
Visited Middlebrook Bolton store today to purchase school shoes for my Great Grandson aged five.We were served by a very pleasant young lady called Lucie who went the extra mile to please Jacob who wanted shoes with Pokémon on at first we thought we were unlucky but Lucie found a solution and we were all very happy with the service. It was very refreshing to get such good service. Thanks again Lucie
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Posted 4 years ago
Visited Carmarthen store today for school shoes fitting. Very happy with purchase, excellent service and help from both Sarah and Nia. Will definitely visit again and reccomend to friends and family.😀👍
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Posted 4 years ago
Ordered shoes online to be delivered to local shop, served by Emma who was very good. She was polite & informative and I didn’t feel rushed even though they were busy. would definitely go to her again. Shoes are comfortable and are a good fit very happy with both the shoes & the friendly efficient service
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Posted 4 years ago
Excellent customer service.Manager very helpful with customers..They care clients 100% well and genuine service to everyone .My favorite store.thank you😃
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Posted 4 years ago
Clarks Shoes is rated 2.4 based on 616 reviews