Costa Coffee Reviews

Name: Costa Coffee
Rating: 3.04

3.0 Rating 503 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

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Metrics

3.0

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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Costa Coffee 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Regular customers here and the service is amazing like always, the staff is so kind and helpful. Coffee always made with precision. Highly recommend”

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Posted 2 years ago

“This coffee shop ( 253 Edgware Road ) is my favorite place. I really like this place so relaxing atmosphere, and the staffs are highly capable. Well done, guys! Keep making great coffee, especially my favourite coffee- white Americano-”

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Posted 2 years ago

“Brilliant friendly staff great food”

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Posted 2 years ago

“Went into Costa at Paddington Station near the canal entry and was greeted by Rita. A breath of fresh air. Rita was the most wonderful person we have met in any store in London. Helpful, funny and full of energy. Coffee and the toastie were excellent as well.”

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Posted 2 years ago

“They made my drink just the way I like it, I love the staff as they have such a bubble sprit towards everyone that they serve. Thanks is Kara and Pup they did an amazing job in creating such an experience that I can’t forget.”

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Posted 2 years ago

“Very friendly, and nice atmosphere . Will visit again 🩵”

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Posted 2 years ago

“The tea is lovely - best English breakfast tea from any tea/coffee shop”

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Posted 2 years ago

“I come here in northwitch in the town centre most days the girls here are amazing service 5 star plus plus coffee made to perfection food always fresh and well presented. They cheer me up with their service they know their regulars looks like mainly everyone that walks in x”

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Posted 2 years ago

“Best Costa ever !!! Staff is amazing and so friendly, always feel very welcome as they have massive smiles. I can Only recomend a bit of love to decoration inside a bit of refresher.”

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Posted 2 years ago

“I was served by Laicee, who was Professional and very helpful. She is an Ambassador for your branch here Llansamlet. Please pass on a BIG THANK YOU to this staff member”

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Posted 2 years ago

“Paulina in Costa in Borehamwood so very helpful . She went out of her way to help.”

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Posted 2 years ago

“Fantastic coffee experience here at the drive thru by far the best coffee made to costa standards every time, staff so friendly store always spotlessly clean”

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Posted 2 years ago

“I've been to a few of these but thus was by far the best they didn't have the wee brownie bits but the flavour of my brownie frape was amazing so sweet and caffinated love you Costa ❤️”

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Posted 2 years ago

“Nice coffee excellent staff can't fault.”

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Posted 2 years ago

“Always a warm welcome, lovely atmosphere and never fail with recommendations.”

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Posted 2 years ago

“Polite professional service from staff. Commendable”

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Posted 2 years ago

“Visited Godalming Costa great service, polite server, store was clean *****”

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Posted 2 years ago

“I had a KitKat hot chocolate, with whipped cream. It was good and the staff were friendly.”

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Posted 2 years ago

“The staff are very helpful and kind and there are excellent as their work and they serve you very good I enjoy going to Costa Coffee because the staff so kind and helpful”

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Posted 2 years ago

“The best costa coffe I have ever been! The baristas really know how to make a perfect cappucino and they are always friendly ❤️”

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Posted 2 years ago

Costa Coffee is rated 3.0 based on 503 reviews