“I was served by Rakshit at Costa Heathrow Terminal 2 departure, level 5. He was very kind and helpful. He provided me with excellent customer service.”
“The coffee shop is very clean and staff are so attentive. All hot nd cold drinks are fleshly served by their trained staff. The staff name is 'Kiran' she made my day fabulous when I visited yesterday. However, I visit this shop almost 5 days in a week. I will strongly recommend my fnf to visit his shop.”
“I went to a Costa store in the Kingfisher Centre in Redditch on Sunday 9th January, 2023. The Customer Service I received there was excellent.The store was extremely busy and there were only two members to cope with it all. The two women involved remained so calm and professional and nothing was too many trouble they really were excellent, the coffee was lovely too. It's 5 stars from me!”
“Costa Billericay.
The service here is unbelievably superb!
You are all so very amazingly good at your jobs roles!
You are always so very friendly and welcoming!
10 out of 10!
I have nothing but my very very top praises for all the crew @ Costa Billericay.
Thank you all so very much for always making my visits fantastic!
Chris.”
“Myself and my partner went in today and the customer service was brilliant and coffees was really nice definitely recommend going here the team was really friendly and welcoming.”
“Stafon at the erdington branch makes the most tasteful coffee I have had the pleasure of tasting, all the staff are on it with there full attention. Thanks guys”
“Costa Elgin Retail park Edgar Road
Wow what a welcome we got. They were friendly and nothing was too much bother.
one of the best Costa we have been in. The Store was clean and the tables were cleared and sanatised quickly. It was very busy on the monging we went in, but the wait was not too long and the coffee was excellent so thank you to Claire for the amazing cortardo and the perfect latte. |If you want great service, friendly staff and personalised service please do visit The Coast at the Retail Park, Edgar Road, the best in Moray.”
“Today we have served an amazing delicious Costa coffe made by April and Bashal from Queen Elizabeth hospital Costa shop. Thank you guys. You're amazing 👏 💖 🙏💖☕️”
“Costa coffee in Chandler's Ford is excellent. They want to satisfy their customers. The coffee is great; they remember what your usual order is, they are quick and efficient. Since the pandemic I have got to know them pretty well and could not have survived without them. Mary, Becky, Mia and Co are a pleasure. Quality service. Thank you!”
“I visited the Costa outlet at Tesco's in Braintree on 20 September with my daughter, after we had sat down my daughter was called away to deal with something for her son and her coffee was getting cold. I asked the barista Cathy if she could pop the coffee in the microwave for my daughter, she asked her colleague Emily who said she couldn't do this for health and safety reasons but she would do a fresh coffee for my daughter instead. When my daughter texted to say she was on her way back Emily very kindly did a fresh cup of coffee and put it in a takeaway cup because we didn't have time for her to drink it in the coffee shop. They were so kind and to my shame I intended to post this review when I returned home to Staffordshire and I forgot but Cathy and Emily I did remember eventually and once again thank you.”
“ESME one of your baristas in HRI Huddersfield.
Sorry, l forgot, but here is a tribute to you!
This is in regard to an incident at the Huddersfield Royal Infirmary costa outlet a few weeks ago.
My wife had broke her wrist and we were at H.R.I for treatment. We were getting a drink from the Costs outlet next to the reception, l was “taken short” and had to dash to the nearest facilities (you don’t need to know) but it’s part of the explanation!
I didn’t think l would be long. (Haha, no pun intended) but, there was a queue, I left my wife 2nd person in the queue.
When l got back to the refreshment area my wife was sat down with 2 teas and 2 pieces of cake on the table in front of her. I asked her how she had managed the purchase, she told me that a really lovely barista had taken pity on her and had delivered all of the tea and cakes to the table for her because of her broken hand.
This has to be ABOVE and BEYOND what we should expect? So here is a big THANK YOU to ESME for her help.
When l asked Esme her name l think she thought she was in trouble?
It makes me wonder if all the baristas carry out this act for injured people (in the hospital)?? Wow they would be busy
Soooooo Esme, thank you, again, for the wonderful act of kindness that you did for my wife. 👍. ⭐️⭐️⭐️⭐️⭐️ KnP nuts”
“Today 24/9/22 had more than outstanding service in Costa Esher, absolutely excellent. I always ask for weak hot chocolates etc and instead of being forgotten by the barista, he let me know how many spoonfuls he normally used, so I could choose an exact amount, told me to let him know if it was too late and then brought it to our table. I noticed the lady barista was doing this too. He also checked we wanted the vegan ham and cheese sandwich - which we didn’t! Absolutely outstanding service and the best kind service ever in a costa or other coffee shop. Thank you, you made this a great experience”
“Oh what a service last evening on my way back from London!!! At 21:34, a young lady named Hannah exercised exceptional customer care service. Though being late in the night, she was as bright, jolly and helpful in her service at the Moto M40 Jct 10 branch.
Good on you Hannah for enhancing my Costa experience 👏 .”
