Costa Coffee Reviews

Name: Costa Coffee
Rating: 3.03

3.0 Rating 522 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

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Metrics

3.0

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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Costa Coffee 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was at Ealing Common costa and I can proudly say that I had the best coffee of the week, also very friendly and nice ladies.especially the lady with headscarf. Sorry I forgot your name, well done guys..I will also say that Wembley Central Costa is the worse one I have ever seen..”

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Posted 3 years ago

“I love Costa latte I don’t like strong coffee so I get a I shot which is perfect I don’t like all their coffees though some are too strong but a lot of people love strong coffee their selection of sandwiches could be better the marks ones are not as nice as the original ones”

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Posted 3 years ago

“Costa Coventry Airport Retail Park….The staff are always friendly and welcoming, they provide an excellent service on every occasion that I visit, keep up the good work team.”

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Posted 3 years ago

“Olga was very helpful”

Costa Coffee 5 star review on 3rd June 2022

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Posted 3 years ago

“Aberdare Costa must have the friendliest happiest staff of them all ( and I’ve been to few!) Always smiling and helpful and the service is quick and efficient- had an especially good latte today made by Johnny Cheers to all at Aberdare”

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Posted 3 years ago

“Just been in to your Newton Aycliffe branch and what a lovely welcoming from the three ladies who were serving very smile and happy 1/5/22 will definitely be going back if this is welcoming you receive”

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Posted 3 years ago

“Stopped off at Costa in Blyth services on the A1. Lovely soya latte (no extra charge for soya milk) and a really yummy chocolate and pecan slice - made by Bosh - hope they keep it on the menu!”

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Posted 4 years ago

“Love visiting a Costa. Coffee and slice of cake are always delicious. The stores are always cosy sand staff friendly.”

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Posted 4 years ago

“Best coffee out there 😋”

Costa Coffee 5 star review on 19th March 2022

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Posted 4 years ago

“Ordered my usual Coffee Online this morning, unfortunately it went to the last store I ordered from and not the one I wanted to collect from this morning. Caroline, the barista at Chipping Norton, Costa was very helpful in resolving the issue and without question fulfilled my order. Excellent service. Thank you”

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Posted 4 years ago

“We love Costa Coffee”

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Posted 4 years ago

“Love this Costa coffee it’s in a unique setting. York railway station . Sit and watch the world go by. It’s elevated and it’s in a old signal box. Staff really helpful especially today when I got mixed up trying to use my app”

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Posted 4 years ago

“Coffee made as asked. Sounds simple, but so difficult to achieve at other coffee chains.”

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Posted 4 years ago

“Costa Quedgeley is my local and the Manager and all his staff are friendly polite and professional and provide a excellent service. 👍😁👏☕️👏☕️👏☕️👏☕️👏☕️👏☕️👏☕️👏☕️👏☕️👏”

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Posted 4 years ago

“Great coffee as always, would always recommend”

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Posted 4 years ago

“My husband and I are staying in Chineham with my daughter over Christmas. We now live in spain full time so a trip (or 3) to Costa is a really nice treat. Anyway the nearest one is in Chineham Shopping Centre and we’ve been really impressed by the customer service, quality of the food and beverages and particularly the service afforded to us by a lady called Noreen. She was friendly, helpful and above all else cheerful on each of our visits. Many thanks xx”

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Posted 4 years ago

“I have been coming to Costa in Aylesbury high street with my friend's every morning, the staff are very friendly, it is always clean and tidy, we never have to wait long to be served, very inviting, would highly recommend going for coffee there, thankyou for making my mornings brighter”

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Posted 4 years ago

“Costa Grantham I use this store at least twice a week and every time I go in Brett is fantastic always friendly happy complimentary and his customers service is outstanding he is a credit to your company fantastic management skills sorry if he is not a manager if not then he should be”

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Posted 4 years ago

“Just had the most amazing clementine and cranberry cake with excellent flat white. What a welcome break from Xmas shopping”

Costa Coffee 5 star review on 14th December 2021

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Posted 4 years ago

“poo pee paw paa ooooooooooo0oo”

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Posted 4 years ago

Costa Coffee is rated 3.0 based on 522 reviews