Costa Coffee Reviews

Name: Costa Coffee
Rating: 3.04

3.0 Rating 461 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

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Metrics

3.0

Based on 461 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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Costa Coffee 5 star review on 1st April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“friendly staff/good coffe,easy 5 star from me Thank YOU”

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Posted 6 months ago

“Visited Cheltenham branch in Corinthian way (by BMW). First time visit! Great coffee, absolutely spotless and served by a smashing young lad called Scott with a beaming smile!”

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Posted 6 months ago

“Leandra from Purley drive through Costa is the best ever. She makes great iced latte’s and is such a beautiful soul. Thank you”

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Posted 7 months ago

“I love the Vanilla latte, it’s the single coffee what I can drink….. but.. that sugar free vanilla syrup is disgusting 😾 ….”

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Posted 7 months ago

“Delicious coffee and friendly staff, I got here at least once a week.”

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Posted 8 months ago

“Always call for a coffee after work And alway greeted with a big smile and great service i wish i knew your names girls all i can say is one is leaving for a teaching job [we wish u well] and one is off on holiday to see family I wonder what our coffees will be like with out u girls Wish you all the best”

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Posted 8 months ago

“Was at the chesterfield ravenside Costa, I want to say what a credit your staff are , friendly very professional and always pleasant , will Daniel and the the whole team are absolutely lovely 10/10 will always get my custom 😀”

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Posted 8 months ago

“Visited last week and the young guy that served us was absolutely fabulous. He was friendly, funny and really helpful. As someone that works in hospitality I always appreciate good service and this guy was incredible”

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Posted 9 months ago

“Emma H in Costa at Bodelwyddan is a very welcoming barista, who goes out of her way to make your visit nice. Nothing is too much trouble, and it is always a pleasure 🙏 ☺️ to visit. Thank you Emma H and Costa for fab coffee !”

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Posted 9 months ago

“Arnold Nottingham, costa staff are brilliant always helpful can't do enough for you they help people with disabilities, aged, so polite nic friendly place wouldn't change them for anything cheers to the staff.”

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Posted 9 months ago

“Amazing customer experiences here at all times in Yiewsley; London.! I come here with my family every Friday after prayer. Every single time same customer service- smile 😊 on their faces! Bianca is exceptionally great ❤️”

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Posted 9 months ago

“Great service”

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Posted 9 months ago

“Quick service and very friendly staff”

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Posted 9 months ago

“Very friendly polite staff at Costas in Warwick. Could not fault staff. Enjoyable visit.”

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Posted 9 months ago

“Costa Barkingside Great coffee good service Very clean Staff very friendly Could do with more staff when busy”

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Posted 9 months ago

“Costa- Lower Bridgeman St, Bolton. It’s our favourite Costa shop to visit! A barista called John was so lovely, he gave excellent customer service & was so helpful in choosing our drinks. He should be rewarded for how great he really was! Thanks John!”

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Posted 9 months ago

“Went for a coffee around 4pm today 28th July in costa Shirley, the two lads working there was very polite and never stopped working hard cleaning and serving customers they are a credit to your store thank you”

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Posted 9 months ago

“We love the Costa drive through in Abergavenny. Staff are so lovely and nothing is ever too much trouble. Always happy to help. Comfortable seating, beautiful surroundings. Well worth a visit. I’m a regular.”

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Posted 9 months ago

“Reena Devi is the bestttttt”

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Posted 10 months ago

“I think that Marta and the staff at the store in Tesco Golden Hill Bristol are extremely friendly and polite. They are always smiling and helpful. This makes me chose Costa over other choices.”

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Posted 10 months ago

Costa Coffee is rated 3.0 based on 461 reviews