“Staff at Straiton, Edinburgh provide great customer service. They make my coffee to my specific request which is why I go there most days. Special shout out to Mo who is very welcoming & a great barista.”
“Thank you Mr.Mohammed Redowan from Costa NGHA Jeddah new branch for welcoming me with smile and serving me with a nice ice chocolate. Will definitely repeat again ;-)”
“Costa Northam Canes lovely Laura Jackson tended to my husbands leg after he fell over outside on the pathway. She and her colleagues were very attentive and very professional doing the first aid. Amazing staff a real credit to Costa. Also service very slick”
“Went to the Costa Coffee in Guisborough, the staff were really friendly, they made me feel really welcome as though I was part of the family.
The coffee was great and really well made, nice clean store and everyone seemed to be friendly including the customers, very chatty.
I will definitely go back in the future.”
“Due to ill health not been to muy local Costa Coffee in Glastonbury for a while. Today was delighted that despite my disability due to health issues, they were as lovely and helpful as ever.
Special mention to young lady, Fayre (?). Apologies if I have spelt name incorrectly... who saw me struggling and came to my assistance... with a lovely smile.
Thank you.”
“Just want to say how great the costa is at Milton Keynes hospital is.
Chris and her team are always so welcoming and chatty.
They know all the regulars orders and always make the drinks really well, which is not the case at other stores.
It’s always nice to sit there before a shift and be calm before a shift”
“I go to my local Costa Coffee, Tscos Extra, Purley most days and just wanted to say how fab the staff are. They make the best coffee my drink is always made to perfection and I am fussy but they always get it right Staff are always friendly, polite and really care about their customers. Costa Coffee Tesco Purley you are doing a fantastic job and we really appreciate all you do.”
“Today I have visited the branch in St James street, east London. I was served by Saikota and I think she deserves a huge shout out. 🌟🌟🌟🌟🌟”
“I visited the Costa inside Pembury hospital tunbridge wells this morning (saturday 20th jan ) and what a credit to costa are the 2 lads working there this morning, remained calm and polite on what can only be described as a nightmare opening morning, tills not working as a power cut the night before. The politeness of them both was outstanding even when everything seemed to go wrong, well done both of you.”
“I regularly visit the Castle Street, Edinburgh store. The staff are very friendly. They always remember my order which I find amazing and it really makes my day. I bring my own cup for my coffee and also bring another cup for ice which they fill for me and I just add water.”
“I would like to say a very big thank you to the lovely Grace who served me at Costa Aintree drive thru yesterday, she didn't know it but i'd had a bit of a bad day, and after she passed me my hot chocolates she said these are my Christmas presents to you no payment needed, and she changed the whole day for me, so thanks again Grace, you were a little star for me yesterday.”
“Always happy to visit Daleside Road, Colwick Costa.Best one in Nottingham, staff are always cheerful and polite. And will always go the extra to keep customers happy”
“I have to say staff at 123 allerton road Liverpool were quite brilliant today when a customer suffered a suspected stroke ; after they called for an ambulance the manageress Nicky after putting the lady on the floor in the recovery position gave c p r when the lady’s breathing stopped which I’m sure saved the lady’s life while waiting for the ambulance to arrive.all staff were superb in dealing with can only be called a very traumatic experience.”