Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,761 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! I always get what I ordered within three days.”

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Posted 5 years ago

“I've gone through several vape companies and this is by far the best! Fast free shipping, best prices, and best quality selection!”

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Posted 5 years ago

“Best service I’ve ever had online, for anything. Every order was exact, packaged perfectly and arrived on time or earlier than expected. I am over the moon about the reliability. Thank you!”

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Posted 5 years ago

“Electric Tobacconist is an awesome company. I have made my 3rd large purchase with them. Their products are authentic, shipping is usually a few days early, and the customer service is excellent. The are my #1 guys for my vaping needs. Electric Tobacvonist USA deserves no less than ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“Love Electric Tobacconist! Easy to navigate the website. Usually the best prices and have what I need. Free shipping on anything over 20 bucks, can't beat it.”

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Posted 5 years ago

“all considered i have had great experience with Electric Tobacconist. great pricing, fast shipping...i have never needed to contact customer service because everything is up to expectations. i will do all of my vape shopping here. Thank You ET.com p.s. had some issues early in the virus crisis with slow shipping but everybody is having those troubles”

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Posted 5 years ago

“My first order was great. This second order was LOST by/at the web site after taking me HOURS to complete, looking through hundreds of items, choosing a couple dozen! I've never had this experience ANYWHERE on the web, where it was impossible to go back to at least SOMETIME during the ordering process, especially since I was already at the PAYMENT phase of the order. Stunned. Can't believe such a thing can happen at a site in 2020.”

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Posted 5 years ago

Hi Gavi, We are very sorry to hear your basket did not save and we are looking into the cause issue. I have emailed you with all the contents of your basket before it was cleared. We hope this helps and please always feel free to reach out to us at https://help.electrictobacconist.com/support/tickets/new Electrictobacconist Customer Care

Posted 5 years ago

“Made first order from them on Sunday and received today. Got everything I ordered in a timely manner. I was very impressed with how everything was packaged. I will order from them again.”

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Posted 5 years ago

“Electric Tobacconist is my all time favorite "online vape store" I order from here regularly, the shipping is super fast, and the prices can't be beat! Even through this pandemic they never skipped a beat! I had an issue 1 time about a year ago where my order showed delivered but I didn't receive it... I emailed and They were more than willing to fix it and make it right! My order was replaced and I received it within a couple days! They by far stand out for their awesome customer service, and great prices!! Way to go Electric Tobacconist staff keep up the awesome work! I will continue to send customers your way!!”

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Posted 5 years ago

“Order never arrived, was told by the help desk that USPS "often marks packages as delivered prematurely, by mistake", AKA, blamed the shipper, then when I asked for a refund, was told the shipper had marked it delivered, therefore it must have been delivered and a refund was not available. Zero accommodation was made other than blaming the shipper while simultaneously claiming what they say is law. Terrible experience, will order from a legitimate company next time. Attached is a photo of what I received from this company for $15.55.”

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Posted 5 years ago

Hi, We are sorry to hear you did not receive your package. It is our policy to wait at least one business day as we have found that it is not uncommon for USPS to mark a package as delivered a day early. We have replied to your help ticket with additional steps we can take to get you your package. Electric Tobacconist Customer Care

Posted 5 years ago

“Shipping time is really fast and the product's are exactly as described ElectricTobacconist is awesome I won't order from anywhere else.✌️”

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Posted 5 years ago

“great service timely great prices”

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Posted 5 years ago

“very good service timely and good discounts”

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Posted 5 years ago

“Excelent price, good comunication & fast shipping, very satisfied. Thanks”

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Posted 5 years ago

“Incredible customer service and great selection and prices. Way better than dealing with those strip mall vape shops. Quick response when asking questions and shear satisfactory outcome. Love these folks.”

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Posted 5 years ago

“I order All my products from here they are the Best! Charlene Louisiana”

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Posted 5 years ago

“This is a fantastic company. Ordered Tuesday delivered Thursday. Super fast delivery and very well packaged. My new go to store. ⭐️⭐️⭐️⭐️⭐️”

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Posted 5 years ago

“Always great service, delivery and prices. Anthony did a fantastic job with an order that I was trying to place. I’ve been ordering from them for about a year and will never shop anywhere else!!!”

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Posted 5 years ago

“Good got what I needed”

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Posted 5 years ago

“This place has turned into my absolute go to site! They have never let me down. I love how they always have what im looking for in stock & have great prices. Superfast email, voicemail order confirmation, updates, shipping, tracking, & delivery. You have definetly earned my buisiness as a regular. You guys make it so easy & stress free. I dont even go to the store anymore. Great experience & awesome quality service every time. I Most Definetly would recommend this seller.”

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Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,761 reviews