Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.84

4.8 Rating 35,072 Reviews

97 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,072 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 27th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is first rate.”

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Posted 1 month ago

“They responded so quickly, and resolved my issue faster than a phone call.”

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Posted 1 month ago

“Fast and courteous response to submitted ticket. Very good prices. Orders are always shipped promptly. Delivery updates put use a little attention. Never had a return, no problem with the products that I've received”

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Posted 1 month ago

“Excellent service. Responded quickly when my order took much longer than anticipated.”

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Posted 1 month ago

“Prompt delivery before estimates, orders always correct”

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Posted 2 months ago

“Been ordering for a couple years and have never had an issue. Pods are always fresh and pricing is great. Only wish there was a points program or receive a coupon for return customers”

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Posted 2 months ago

“Gracias por ayudarme con mi producto”

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Posted 2 months ago

“Good company, high quality products. Only wish the shipping was a little faster. Would recommend”

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Posted 2 months ago

“Easy to order, great product and excellent communication and updates on your order.”

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Posted 2 months ago

“Good prices.”

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Posted 2 months ago

“Easy ordering, free delivery 😀”

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Posted 2 months ago

“Always out of stock.”

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Posted 3 months ago

“I’ve relied on this company for years. I cannot find the pods that I like anywhere in my valley and thankfully ET always has them in stock and ready to go. Not to mention the delivery time is amazing. Super affordable, great customer service and even better products.”

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Posted 3 months ago

“I've relied on ET for years because the quality of their products are top notch. Recently, I missed a delivery over the Thanksgiving holiday and had to request a refund or a credit under their delivery protection feature. The customer service I received was excellent and very responsive to my request, and the credit was applied to my account as soon as the return of the product was verified. Given the shipping constraints placed on their products, ET's commitment to supporting their customers is outstanding.”

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Posted 3 months ago

“Thank you for getting back to me quickly. Regards Raf”

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Posted 3 months ago

“I use vuse and everything I ordered came in great condition and in a timely manner. Will buy here again”

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Posted 3 months ago

“A Great Company with Great Prices”

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Posted 3 months ago

“Great product with great service. My only go to Vape people. Thank You.”

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Posted 3 months ago

“I love that I can get my favorite product from you. Your service is the best but you need to find a new shipping company. After they have the product, It takes them over two weeks to deliver to me. They are the worst”

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Posted 3 months ago

“The customer service is excellent!My delivery issue and credit was solved very fast. I was very impressed!!”

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Posted 3 months ago

Electric Tobacconist USA is rated 4.8 based on 35,072 reviews