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Electric Tobacconist USA Reviews

4.8 Rating 35,848 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,848 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Great company! They have awesome deals and extremely fast processing and shipping times! Everything I’ve ordered is delivered within 2-3 days of me placing my order.
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Posted 6 years ago
This is the ONLY site I have ordered from during the COVID-19 crisis that has shipped my products immediately with super fast shipping times. I live approximately 14 hours from the distribution center and each of my orders were delivered within 2 days. Amazon can’t even do that right now. On top of it all, these are the best prices and selection around. Highly, highly recommend!!
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Posted 6 years ago
Fast delivery, great service!!
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Posted 6 years ago
I love this site and now have the best place to go to find all the products I need all in one place! The service is excellent. I received confirmation of my purchase and my order arrived quickly and complete! I am definitely a repeat customer!
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Posted 6 years ago
Fast shipping!! Flawless ordering!! Thank you!!
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Posted 6 years ago
They handled business during the pandemic very well. The queue to access the website was a good idea.
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Posted 6 years ago
great site. easy to use, and super fast delivery!
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Posted 6 years ago
I've been buying from Electric Tobacconist for a few months. Even during the Pandemic their customer service responses and shipping have been top notch. I highly recommend them!
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Posted 6 years ago
I was really impressed by the way the website was setup, I could find exactly what I needed. Shipping was fast and I will definitely use electric Tobacconist again!
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Posted 6 years ago
I really enjoy doing business with electric tobacconist usa for several reasons. The prices are fair, the site is easy to use even for me, they are very helpful if I have questions, and the delivery is securely packed. I do wish I could get my stuff quicker, but I don't see that as their fault. I still get my order in a reasonable time, as we are far across the country, so I just make sure not to wait till the last minute.If I run out of product, its probably my fault for waiting. I think if they were a b&m store, I would enjoy going there as I picture as well stocked with friendly employees in a clean &shiny store! Thanks for being so dependable !
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Posted 6 years ago
Easy to find and order what I needed. Delivery was super fast!
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Posted 6 years ago
Very fast shipping, always have needed products in stock. Will definitely purchase from again.
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Posted 6 years ago
They describe each product very clearly so you know exactly what you will be getting. Items are received packaged very well and within a few days. Any issues you may have (i.e: Pod won’t hold charge) they are quick to respond to your concerns and if need be will send a completely new product without being asked. I don’t order from any other company because Electric Tobacconist USA can’t be beat in price and/or service!!
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Posted 6 years ago
Thank you for great service especially during this virus. You always have product. And you are always aiming to please. Thank you. I am a now long time customer.
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Posted 6 years ago
Overall great company!
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Posted 6 years ago
This is the best site! Great products and fast shipping!! It's the only online vape shop I want to shop at!
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Posted 6 years ago
Vuse Vibe batteries do not match new cartridges and they do not hold a charge for very long. I’m going to give these up and look for something better elsewhere.
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Posted 6 years ago
Thank you for contacting the Electric Tobacconist. We can confirm that all Vibe Cartridges fit the Vibe device. If you find that yours do not, please contact us via email or using our Help Desk feature so that we can troubleshoot further for you.
Posted 6 years ago
I would like to brag that I'm a very savvy online shopper. In the vape industry there are a plethora of options online. There is alot reasons (besides price) that I take into consideration for excellent service. 1. Ease of catalog. Its very inutitive and simple to aquire exactly what im looking for. 2. Ease of payment. I LOVE your CC payment widget! When entering CC info, it automatically jumps to "expiration date" and "ccv" without having to click. This small thing makes my purchasing experience a breeze. 3. Never a issue or wrong order. Ive order from other online companies (some with cheaper pricing) and constantly recieve the wrong color, or product. Saving a few bucks is never worth the hassle. Your fufilling procedures is AAA. 4. Vape juice is always fresh and recent. Even products on sale, I've notice they are made within a few months of delivery. Ive recieve products of other companies online and storefront of salts that were 9-12 months old. I consider electric tabacoonist the Amazon of the vaping industry. If you guys ever stop business (god forbid) I will compare any other company's fufillment to yours as the standard. Best, Marcel
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Posted 6 years ago
Website is very easy to navigate and definitely 5 stars on shipping my order is usually delivered 3-4 days after I order. I will most definitely be continuing to order from here. Very happy customer.
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Posted 6 years ago
I'm always pleased when ordering from Electric Tobacconist. My orders are always correct, timely, and affordable! I love the discounts I receive via email. They really motivate me to go ahead and place an order, especially if I know I will be running low on supplies in the near future. I plan on using ET for all of my vaping needs!
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Posted 6 years ago
Electric Tobacconist USA is rated 4.8 based on 35,848 reviews