Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,688 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like everything I ordered and I really appreciate all the help I received when I had several questions!!!”

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Posted 4 years ago

“Easy to use. Fast delivery”

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Posted 4 years ago

“Amazing prices and site is user friendly you will find it very simple”

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Posted 4 years ago

“These pods”

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Posted 4 years ago

“My go to store”

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Posted 4 years ago

“ET USA is the best! Super pricing, great selection and the service is stellar!”

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Posted 4 years ago

“I wish we did not have to wait 30 days to reorder. I was and still am a chain smoker and the amount I can afford with each order does not last 30 days - especially when some of them are duds.”

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Posted 4 years ago

“Excellent customer service and shipping times are always accurate. Been great even with the pandemic”

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Posted 4 years ago

“Perfect place to buy from. Quick and efficient.”

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Posted 4 years ago

“Good deal on leap pods,terrible shipping(usually 2 to 3 weeks) Now website will not let me sign in nor will it send password reset,only recognized my e mail after re entering all personal information just to be told account already exists, no kidding, done fighting with it,not worth the extensive wait time in shipping (with very vague tracking) and discouraging website. I was able to quit smoking now i quit this too.”

Helpful Report

Posted 4 years ago

Unfortunately, with COVID restrictions and the holiday season in our rearview, USPS as well as UPS are experiencing some delays. Additionally, we are very sorry that you are experiencing difficulties accessing your account. We have reached out to you via email to find a resolution.

Posted 4 years ago

“In my interaction with the staff has been wonderful. Always professional and understanding of any issue I have had. Problems are resolved quickly and they go above and beyond to resolve any problems.”

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Posted 4 years ago

“I have had a very good experience dealing with this company. Orders ship quickly.”

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Posted 4 years ago

“I have been dealing with this company for 2 years and they give excellent shipping on their products.”

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Posted 4 years ago

“Best vape supply store I've found yet. Quick shipping, good communication.”

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Posted 4 years ago

“Great products and Great service. Gets your order out very quickly. Love the free shipping. Thank you.”

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Posted 4 years ago

“Calm down with the excise tax, this makes me order my e nic salts from ElementVape.com for my E liquids from them, when I would just buy my entire order with you... Just sharing my honest opinion. Element Vape does ship SUPER fast but that is based on location so I can’t hate. Otherwise, love the website.”

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Posted 4 years ago

“We love the Blue Magic! It tastes great and always at a great price! Please keep it in stock! You’re the best out there! Thankful for you!”

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Posted 4 years ago

“I receive my orders in a timely fashion.”

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Posted 4 years ago

“Great prices. Quick service.”

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Posted 4 years ago

“I have made five orders now. They are the o key company that keeps my juice in stock (VGod, Berry Bomb Salt Nic, 50mg). Never had a problem with them. Juice is always fresh. Some shipping delays, but that is solely the USPS. I am very happy.”

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Posted 4 years ago

Electric Tobacconist USA is rated 4.8 based on 35,688 reviews