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Electric Tobacconist USA Reviews

4.8 Rating 35,689 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,689 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Awesome service. I found your website online and took a chance in ordering. Your website was so easy to use. I am so please at the service I received and will definitely tell other people and will use your company again. Very happy received my order today ( a head of delivery date)
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Posted 5 years ago
Could no believe how fast they got my order to me... even during the height of the pandemic. Although I had to wait quite a while "in line" to get on to the site, it was an easy and painless process. The site is easy to use/navigate. SO. MANY. OPTIONS. My head was spinning a little but luckily I knew what I was looking for before I dove in. Great pricing too. The vape I was looking for was up to $10 more on the other sites AND way longer shipping time (2 weeks... seriously??). Got my vape, replacement pods and juices all inside of 5 days and all of it was in excellent condition. And their customer service... FANTASTIC!! I had an issue with one of the pods I received. I emailed them, told them the issue and within 3 emails they gave me a credit for it. I didn't have to send a picture, a note from mother, a 500 word essay or any of the foolishness some others will ask for. They really are all about THE CUSTOMER. What a concept!! This will definitely be my go to online source for my vaping obsessions/needs.
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Posted 5 years ago
Great website and fast service. Definitely recommend.
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Posted 5 years ago
Great selection, and fast order handling time.
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Posted 5 years ago
I honestly love this website. Ever since I found out about Electric Tobacconist I only buy vape products and vape juice from here. I always get my package within 3-5 days and i’ve never had any issues.
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Posted 5 years ago
Always ships quickly. Products are always top notch!
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Posted 5 years ago
The prices and speed of delivery were better than I expected.
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Posted 5 years ago
The overall service is excellent!Website navigation is very user-friendly.Delivery is prompt.Products are comparatively speaking very affordable!
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Posted 5 years ago
Just quit smoking analogs cigs last month and man was I overwhelmed with all the flavor choices. Thanks to your low cost shipping and good prices it has helped ease the struggle and I am officially 3 weeks cigarette free. Definitely my go to spot from now on!
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Posted 5 years ago
I have been ordering from this company for the past 2-3 years and have been been extremely satisfied. Even though I am a creature of habit and order the same thing each time, they have a large selection to choose from. My orders have been processed quickly and delivered in a timely manner. I Am a satisfied customer, will continue ordering from them and would highly recommend this company to anyone.
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Posted 5 years ago
Excellent service and fast shipping!
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Posted 5 years ago
The best out there, super fast shipping as well. Place an order during the day, get your tracking a few hours later! My go to spot to stock up on liquids, pods, coils. I even purchase new devices to try out. If one vaping company deserves my dollars, it’s Electric Tobacconist! 100%!
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Posted 5 years ago
Love this website, seriously, anything I look for is always in stock and the price is always much cheaper then any other website I’ve shopped at before, not to mention they’re crazy fast delivery. I can order something on Monday and it’s at my house by Thursday, Friday the latest. I will 100% recommend this website to anyone.
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Posted 5 years ago
I'VE BEEN DEALING WITH THIS COMPANY SINCE THEY CAME TO THE USA.THEY HAVE BEEN ALWAYS RELIABLE,AND TO MY SURPRISE THE SHIPPING HAS BECOME EVEN FASTER! PRICE S ARE ALWAYS REASONABLE.I DON'T BOTHER EVEN CHECKING OTHER SITES.
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Posted 5 years ago
Excellent service!!! Only place I order my cape juice from. Great prices and timely delivery. Thank you . Vicki
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Posted 5 years ago
Best prices compared to others!
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Posted 5 years ago
I am very Happy with your service and how fast I get my order Great Customer Service
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Posted 5 years ago
Great service and prices
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Posted 5 years ago
They have a good selection of products,easy to place orders,very fast on getting your orders. I have placed several orders,and every time speedy deliveries with exactly what I ordered.
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Posted 5 years ago
Electric Tobacconist defines what it means to be an online retailer! Even during this period of COVID-craziness, they manage to get the product out! I live vape-saturated city but depend on Electric Tobacconist for all of my needs - they DO NOT disappoint. Best in class products, best in class service, best in class everything!
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,689 reviews