Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,526 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,526 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have tried several sources for LEAP pods. Electic Tobacconist, although priced the same as others, ships product much faster.”

Helpful Report

Posted 4 years ago

“Pros: Very easy to use site with a good selection, good customer service when I’ve needed it and generally fast shipping. Cons: While most items I’ve wanted are in stock, the few items that are out of stock seem to always be out of stock.”

Helpful Report

Posted 4 years ago

“I have been a very happy customer for a few years now, usually rating a five. Unfortunately the past few times I've tried to order a compatible cartridge for my e-cig., they have all been out of stock. This last time I had to resort to a totally different style battery to order cartridges. Before that order I had tried a different distributor, but came back here as no one compares in customer service or timeliness of shipping.”

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Posted 4 years ago

“The website is easy to use and to find what you need. My order arrived quickly to my mailbox and I saved money.”

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Posted 4 years ago

“Very good customer service. When I have a problem, it actually gets resolved in a timely manner.”

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Posted 4 years ago

“Simple and easy to shop from, they raised their the minimum order amount for free shipping which is kind of too much. But the overall experience is great”

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Posted 4 years ago

“Super easy checkout and menu navigation, delivery was a little slower then I was expecting but still great website”

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Posted 4 years ago

“pleasant user experience on the site, fast delivery and good quality products”

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Posted 4 years ago

“Speedy shipping, competitive prices, helpful and kind service staff, decent stocked choices.”

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Posted 4 years ago

“My go to site for vapes and e-liquid. I have had one messed up order in the middle of co-vid that I havent been able to sort out yet but other than that I've had no other problems. They came through when i needed juice during the pandemic and all other sites were backed up for months. Great prices, great products, great shipping.”

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Posted 4 years ago

“Quick courtesy”

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Posted 4 years ago

“Electronic Tobacconist is pretty quick about sending out whatever you order. I’ve had issues previously and they were handled like I was an actual person and not just another number. They tend to handle their customers with care like you’re a human. The best part, when you call them, you talk to a LIVE person and that in itself is priceless!”

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Posted 4 years ago

“fast shipping.”

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Posted 4 years ago

“Very good selection and competitive prices. Shipping is always as promised.”

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Posted 4 years ago

“The delivery was made quickly and in tact”

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Posted 4 years ago

“Very impressed. Quick and speedy delivery, fantastic flavor in the products. 10/10 ordering again very very soon.”

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Posted 5 years ago

“I'm new to vaping but so far you guys have been very prompt and helpful.”

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Posted 5 years ago

“Decent prices, fairly quick delivery”

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Posted 5 years ago

“very efficient and quick on my orders but i do not understand the exise tax”

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Posted 5 years ago

“I've been doing business with this company for almost a year now and must say I am satisfied with their service. Their product selection is amazing. The free shipping is okay. If you're looking for next day, like with anywhere, you have to pay more. I have never had a problem with anything but I am confident if I did that Electric Tobacconist would take care of it to the best of their ability. Will keep coming back. Have not found a better place online.”

Helpful Report

Posted 5 years ago

Electric Tobacconist USA is rated 4.8 based on 35,526 reviews