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Electric Tobacconist USA Reviews

4.8 Rating 35,759 Reviews
96 %
of reviewers recommend Electric Tobacconist USA
4.8
Based on 35,759 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Electric Tobacconist USA Reviews

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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I am extremely pleased with the speed of delivery that I have received during the several times I have ordered products from Electronic Tobacconist! Products ordered are exactly as advertised. I highly recommend this company. The selection and pricing of devices/liquids is outstanding. I never hesitate to place an order...you have me as a customer forever. Thank you ETUSA!!
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Posted 5 years ago
Mejores precios bajos
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Posted 5 years ago
Website was easy to navigate, and I found plenty of new stuff to choose from. Customer service was very helpful, and all of my orders have arrived on time or earlier. Looking forward to my next order.
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Posted 5 years ago
Great products & super fast shipping!
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Posted 5 years ago
I've used a lot of online vapor shops, and this one is by far the best for my current set up. They have the cheapest, but best quality, Renova Zero Pods and I've gotten more good juices from Electric Tobacconist than my local shops (for a much better price, too!). Shipping is fast and consistent. I've never waited more than a week for my stuff to arrive. That's really good considering that other low-priced sites can take from two weeks to a month. Additionally, it's almost always free shipping because of coupon codes and the low threshold to qualify for free USPS ground. My only complaint was that I got a lot of emails from them right off the bat, which I unsubscribed from rather quickly. HOWEVER, I didn't realize that most of them had coupon codes in them and now I'm cycling through those old emails to get 10-15% off every time. So, not really a complaint because I'll probably resubscribe to their emails once I run out of coupon codes. Thanks Electric Tobacconist! Appreciate y'all.
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Posted 5 years ago
time from order placed to shipment is very fast. free shipping minimum is low compared to many other retailers, especially given shipping speed (less than a week to Hawaii!) only once had an incorrect item sent, customer service resolved it promptly and professionally.
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Posted 5 years ago
My flavor free vape juice arrived in a very timely manner (within a couple days) and works great! It is SUPER sweet (seems to have a LOT of sugar). Very calming, but doesn't cause me to go into a trance by any means.
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Posted 5 years ago
I discovered this company on a whim while searching for suppliers of a coil I hadn’t been able to find. That was 6 months ago and since then I’ve placed several orders with them. They have an amazing selection and they ship out orders with lightning speed. I’ve never waited more than 3 days for an order to arrive.
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Posted 5 years ago
Excellent service, quick service and always helpful about anything you ask!
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Posted 5 years ago
I love this company. Always have what I want in stock and shipping is super quick. Their prices are very good and customer service is spot on.
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Posted 5 years ago
I love this company. They have fast and efficient service, great follow through and customer service. Also they have an extraordinary selection. I highly recommend.
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Posted 5 years ago
Shipping is fast prices are great thank you so much!!!!!!!!!
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Posted 5 years ago
Love this company! Always on time wonderful service. Thank you Electric Tobacconist
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Posted 5 years ago
I was so happy to order from Tobacconist’s website. They are reasonably priced and order was filled quickly unlike the other place I used in past. Got my juice quick and order was just what I expected. Thank you Electric Tobacconist USA!!!! Highly recommend them!!!!
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Posted 5 years ago
very good service! every inquiry i had, i was advised what stage it would be resolved. every contact i had with customer service was amazing, i was helped and respected. ordering and receiving my products was great, there were no major issues that would prevent me from buying again and recommending.
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Posted 5 years ago
Electric Tobacconist is THE place to go for all tobacco related items. I live the Website and it’s easy navigation. Ordering Vuse Vibe items were easy, checked out and received amazing follow up communication on my order. Just top notch! Customer of 4-5 years. 5 stars all the way
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Posted 5 years ago
Quick delivery! Right product! No problem!!
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Posted 5 years ago
I ALWAYS RECEIVE MY ORDER WITHIN DAYS WHEN I ODER. WHICH IS ALWAYS GREAT! I GET EMAILS LETTING ME KNOW WHEN IT WILL IT WILL ARRIVE. I LOVE THE SERVICE. VERY FAST REGULAR MAIL . I AM A HAPPY CUSTOMER.
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Posted 5 years ago
My shopping experiences at Electronic Tobacconist have been exemplary! ET's email communications are clear and succinct, and shipping is very prompt. While i am devoted to a particular brand, the range of products is wide, and the prices, competitive. I'd give more stars if i could for their service. One thing i very much appreciate about ET is that their website seems to be thoughtfully constructed. The pages behave well whether one is navigating the site on a laptop or mobile device -- i often browse on a laptop as a way to take a break during work, but then complete the purchase after working hours on my tablet. The search function works well; i appreciate good indexing. Really, this is all behind-the-scenes stuff that most people don't even think of until the site misbehaves. But it does demonstrate a level of care for the customers -- and the staff who must work with the systems -- that ET has a high level of website functionality.
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Posted 5 years ago
You guys are amazing. You're vast amount of product selection and lighting fast shipping times, even in the midst of whats going on in right now. Thank you. Customer for life.
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Posted 5 years ago
Electric Tobacconist USA is rated 4.8 based on 35,759 reviews