Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,866 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clothes did not fit. Not true to size. The dress is a XL with small arms”

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Posted 5 years ago

“Who would have thought green rompers could be this fashionable? I am in love with how soft and comfortable they are when worn. Such a great addition to my wardrobe.”

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Posted 5 years ago

“The white ruffle dress that I got from fashionnova last week was everything I hoped it to be. It's amazing how fast it was delivered.”

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Posted 5 years ago

“Fashionnova items are never too heavy on the budget, it's one of the prime reasons I buy here. Love every desugn and addition to the collections.”

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Posted 5 years ago

“The new knitted sweaters that I bought here at fashionnova are too cool for the winter. I love the pastel colors they are made with plus the effective warmth they ooze out. The delivery was quick as well.”

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Posted 5 years ago

“Fashion nova's maura mesh rauched crop top is a thing of a beauty. It's stylish and a very versatile top. It goes well with my cargo and denim pants.”

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Posted 5 years ago

“Fashion Nova's charm bracelets are the best thing I ever had from this shop. They're fashionable and very charming in their own way. Fashion Nova has a speedy delivery, too.”

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Posted 5 years ago

“Clerical error sent my package to the wrong address. Emailed them was informed I needed to contact UPS who then informed me that I couldn't file the claim, fashion Nova needed to because they were the sender. Meanwhile I'm still sending emails back and forth with them repeatedly telling me to call UPS to file a claim and enjoy 25% off my next purchase. I ordered this on 12/13/19. Just awful customer service. This was a Christmas gift my daughter is still waiting to get.”

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Posted 5 years ago

“Was super excited to receive my package, because all the reviews were so good. Once I got my package I notice that the sizing is way off, clothing is of cheap fabric, and most items are thin and completely see through. I ordered a size 8 in woman’s heels and they were realistically a size 5 if that. Will not order again. Almost 75% of order will be returned.”

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Posted 5 years ago

“Clothes are cute. But shipping to Canada ALWAYS takes a month. 5-7 business days is not true.”

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Posted 5 years ago

“This shop has been my sister's favorite shop since forever. She always urge me to buy stuff from Fashion Nova, so I tried it this one time. I was amazed at how fast the delivery was and their pieces were lovely. It's not bad.”

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Posted 5 years ago

“I love looking at myself in the mirror after a month of FN's beauty care routine. Their products have made my skin so fair and perfect. Their delivery system is speedy and reliable, too.”

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Posted 5 years ago

“I bought a necklace with a star pendant at fashionnova last month and it has been great so far. I consider it my lucky star since good things happen when I wear it.”

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Posted 5 years ago

“They never failed to deliver my parcels on time. Their quick delivery just makes you trust in them some more. Their items are quality pieces as well.”

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Posted 5 years ago

“I'm on a tight budget right now since I just got laid off off my job. But I needed an outfit for my interviews. Luckily, fashion nova's got my back. Affordable pieces are no joke.”

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Posted 5 years ago

“Slippers at fashionnova are not only stylish but they're sturdy as well. My sparkly nude sandals still looked good as new even though I bought it eight months ago and I often wear them.”

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Posted 5 years ago

“Thanks a lot, FN, for delivering my order on the agreed time. I had a very important date and you saved me. He loved the dress, by the way. Said I looked good in it.”

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Posted 5 years ago

“I accidentally used my old address and tried contacting them as soon as I realized and now they can’t fix the issue. Making me call the USPS or UPS to see if my order can be delivered at my new address .Causing so much inconvenience.”

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Posted 5 years ago

“Fashion Nova's got countless of cute charm bracelets and I can't seem to get enough of them. I'd be buying my bestfriends a different variant of these bracelets later tonight.”

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Posted 5 years ago

“For a picky buyer like myself, everything at fashionnova seems to appeal to me a lot. The color combinations make sense and their tops, most especially, are so fashionably fab.”

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Posted 5 years ago

Fashionnova is rated 2.0 based on 2,866 reviews