Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,866 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

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“Fashion Nova's customer service are polite, professional and any issues are easily resolved. Fashion Nova provides you with everything to complete a great outfit, too.”

Helpful Report

Posted 5 years ago

“I had to have a delivery shipped at a specific time and I thought Fashion Nova could cater to it. I was not disappointed. Thanks a lot for your reliable services.”

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Posted 5 years ago

“Having to pay for my orders at fashion nova is so easy and I had no trouble on it so far. The delivery isn't delayed, either. This reflects good customer service.”

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Posted 5 years ago

“I love how FASHION NOVA's got a lot of items for bigger people like myself. It's finally easy for me to shop for a whole family of big beautiful women.”

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Posted 5 years ago

“I can testify to the quality of services fashion nova offers. They deliver fast and their items are very lovely in person. Their skin care products are of top quality, too.”

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Posted 5 years ago

“It's safe to order from fashion nova. FN cares about its customers. When I have a concern about something, they reply promptly. I always get my order.”

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Posted 5 years ago

“Ever since I switched to FN when it comes to clothes, I haven't had problems on whether or not I got the right item. It's always the right item. Fashion Nova doesn't hold out on quality. Even the cheaper items still have great quality.”

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Posted 5 years ago

“I wanted to buy boots at a shop online and when I checked out fashion nova, it had so many different types. I didn't know there was so much variety to choose from. The delivery was prompt as well.”

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Posted 5 years ago

“I love fashion nova but I wish they had bigger shoe sizes. I’m a size 12 US women, but most of the shoe sizes are 10 and below.”

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Posted 5 years ago

“Yellow ties here at Fashion Nova are not like the ones you see in malls. They have a unique style in them plus a very slim cut.”

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Posted 5 years ago

“I like how everything is fairly priced here at FN. Nothing is too cheap nor too expensive, plus the items are almost always worth their tags. The delivery is super fast too.”

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Posted 5 years ago

“I got myself five pairs of jeans this time and they are all so wonderful. Thanks to my last purchases, I got encouraged to bulk up my recent orders. I love love the quality here at fashionnova.”

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Posted 5 years ago

“Maxi dresses here at FN are must haves. I always visit the selection every time I order here and just last week I got myself two maxi dresses. They just arrived earlier.”

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Posted 5 years ago

“I can't get enough of my dark blue denim overalls from fashionnova. It was so hip and chic at the same time. Worked well with the turtleneck I bought along with it.”

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Posted 5 years ago

“I don't know what's with the booties that make me want to hoard them. I guess they just really boost my confidence and Fashion Nova's got pairs that are really comfortable for my soles.”

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Posted 5 years ago

“The latex mode bodysuit I got last weekend were a work of wonder. For a plus-size like myself, that was the most fashionable piece I got from online shops. I'm definitely coming back here for more.”

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Posted 5 years ago

“My figure's looking fine with fashion nova's canopy jeans. They were wonderful, thanks by the way. They were comfortable and they work well with my black boots.”

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Posted 5 years ago

“I got my order a day earlier than expected. I was surprised at the convenience this shop brings. It was my first time so I haven't had much of an expectation, but this sure does mean so much. Thanks a lot, fashionnova.”

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Posted 5 years ago

“The order did not come complete. The pant was missing and it was supposed to be a set.”

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Posted 5 years ago

“The order did not come complete and I tried to call customers service.. not working .. it is Rediculous”

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Posted 5 years ago

Fashionnova is rated 2.0 based on 2,866 reviews