Fashionnova Reviews

Name: Fashionnova
Rating: 1.98

2.0 Rating 2,866 Reviews

23 %

of reviewers recommend Fashionnova

Company Reviews

Metrics

2.0

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Fashionnova 1 star review on 22nd August 2023

Anonymous

Fashionnova 1 star review on 28th February 2023

Ms Madaf

Fashionnova 1 star review on 27th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been addicted to checkered-patterned tops and pants for a month now and I'm still not done with it. I currently added two pieces to bag from this shop and will be expecting them on Monday next week. I hope they'd be as lovely as the ones I got before.”

Helpful Report

Posted 5 years ago

“Fashion Nova pieces are in the current fashion trend and it couldn't get any better than that. They're fairly-priced and the material used is very cool to the skin, too. They're comfortable and are worth every penny invested in them.”

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Posted 5 years ago

“Lost order wen delivered they say they can do anything about it”

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Posted 5 years ago

“I just received the most gorgeous piece of black mermaid gown I have ever laid eyes on. Thank you so much, fashion nova! This is stunning.”

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Posted 5 years ago

“They deleted my reviews .. bad twice experience . They force you to pay return shipping but the items not as the discription different from picture . If i return it i will get a store credit and i will pay shipping for anything under 75 so dont waste your money”

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Posted 5 years ago

“It is quite exciting to be getting my packages from fashionnova today. I am looking forward to my sunday dresses and new glass sandals.”

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Posted 5 years ago

“Delivery was super quick and my items are placed quite neatly. It's no wonder my mum love to order from this shop. Thanks, Fashion Nova”

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Posted 5 years ago

“I am so obsessed with the new green belt I purchaed from FN last week. There is something magical with it. I am so happy to own such a weird piece of accessory.”

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Posted 5 years ago

“I can't believe I haven't discovered fashionnova for years. I only heard of it a few months back and it is such a waste. I could have saved loads of money and still get quality pieces shopping here. Definitely for keeps.”

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Posted 5 years ago

“My order says it’s delivered and it’s not Even my address. I try to contact them, but they didn’t even reply my concern. They don’t have respect for their customers. I will not spend any money for fashion nova ever again.”

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Posted 5 years ago

“I went to make a purchase using the %50 off of the website. It showed me my total with the discount added to it and once I confirmed my purchase it charged me full price I wrote to customer service letting them know what happened and they said they couldn’t accommodate me. All I’m asking for is %50 refunded to me as my checkout said!! PLEASE BEWARE before buying they have all these tricks including a glitchy website. DO NOT BUY from them because if anything goes wrong they will say it’s not their problem and give you a percent off that by the way expires in less than a month (I just made my purchase last night) This was my FIRST and LAST time purchasing from them as there are plenty of other companies who would appreciate your hard earned money. AVOID THE BS!!”

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Posted 5 years ago

“They told me my order would be delivered by a certain day. They sent it to the wrong place. Took over a month to show up. Company doesn’t answer phone calls or respond to emails. Hands down the worst customer service I’ve ever seen for a company”

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Posted 5 years ago

“Bought two leather clutch bags and they were beautiful. I love the stitch and the color I chose. Everything here at FN looks better in person.”

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Posted 5 years ago

“I got my purple tie bands and they are so chic. They're very cheap and very useful for their price. The chokers are fancier than the last time I ordered as well.”

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Posted 5 years ago

“I love how fashion nova dresses are always tailored with cool materials. They are so soft to the skin, just like my new set of sunday dresses that arrived just today. I tried them on excitedly just few minutes ago. I'm happy with my purchases.”

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Posted 5 years ago

“Thank you for the fast transactions, fashionnova. My package arrived on time and the pieces were as I have ordered. They were wonderful and they fit me just right.”

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Posted 5 years ago

“Fashionnova is really amazing, I get a llot of great deals here on sale. Everything is of top quality and the delivery is always on time”

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Posted 5 years ago

“I usually scroll for a long time whenever I shop in fashionnova. The reason for which is because of their variety in clothing styles. There’s so many to choose from and yet all of them look just as great as the other items.”

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Posted 5 years ago

“The clothes on FN are cheap price wise, but not cheap quality wise. It’s rare to find an online fashion store that doesn’t give up quality for cheaper prices. The cheap stuff in here are also made of pretty great material.”

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Posted 5 years ago

“I don’t mind paying a bit of extra at all for a next day shipping if it means I really would get my outfits the very next day. So yeah, I always go for next day shipping when I shop in fashion nova.”

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Posted 5 years ago

Fashionnova is rated 2.0 based on 2,866 reviews