Fitbit Reviews

Name: Fitbit
Rating: 2.36

2.4 Rating 42 Reviews

36 %

of reviewers recommend Fitbit

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2.4

Based on 42 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

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“Fitbit was very helpful when my device stopped working, they even gave me a 25% discount off a new device !”

Helpful Report

Posted 8 years ago

“The products' comparison chart is great and the customer support is super helpful. One aspect that didn't allow me to put 5 stars is the exchange procedure for faulty items. Specifically, FitBit is using the DPD delivery service which is just awful, has extremely poor customer support and is rated on average 1-1.5 stars by users. If FitBit wants to provide great service they have to select reliable delivery company. As at the end of the day, I as a customer received absolutely awful experience when exchanging the faulty FitBit product.”

Helpful Report

Posted 8 years ago

Fitbit is rated 2.4 based on 42 reviews