Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.33

4.3 Rating 281 Reviews

79 %

of reviewers recommend Fresh Patch

4.3

Based on 281 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Fresh Patch 5 star review on 3rd May 2022

Joan Melendez

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the company but the shipping takes too long and the grass is only green for about two days”

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Posted 9 years ago

“Fresh Patch is easy- arrives eighth to my door ready to go. However, lately it does not seem to be lasting as long. I used to get a good 2 wks and now can barely get a week. Not sure if the materials have changed or if it's the weather but I am looking for alternatives now since it's not holding up.”

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Posted 9 years ago

“Great experience, works well for my dog. Only down side, sometimes boxes come crushed from the Fed Ex Truck and sometimes the patches are dried out and yellow.”

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Posted 9 years ago

“Had no issues. Fast delivery. The grass lasts forever, however, my dogs will not touch it. : (”

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Posted 9 years ago

“Had no issues. Fast delivery. The grass lasts forever, however, my dogs will not touch it. : (”

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Posted 9 years ago

“Fresh Patch monthly delivery for our aging pup is great. He was recently diagnosed with diabetes, so putting this on our patio for midnight bathroom runs has been a game changer. Highly recommend”

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Posted 9 years ago

“I am so pleased with Fresh Patch. Our dogs are loving their new grass pad at the apartment and their daddies are loving them because they can easily let the dogs out on the balcony to use the pad instead of getting their leashes on and leaving the apartment to find grass. Our two small pomeranians learned to use the patch really quickly, we went from having a backyard to apartment living temporarily and it is amazing how fast they took to the pads. The customer service is great, a fresh patch box arrived from Fedex completely torn up and destroyed. I then sent customer service an email and they had another fresh patch out the door first thing Monday morning. Very pleased.”

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Posted 9 years ago

“The dos love it.”

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Posted 9 years ago

“Our tray is perfect fit for the grass. I have found that it makes the turf last longer.”

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Posted 9 years ago

“our dog loves her fresh patch, thank you”

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Posted 9 years ago

“enough said”

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Posted 9 years ago

“The large freshpatch is the perfect size for our balcony. We have three little furballs who use it and replace it every 2 weeks. Don't know what we would do without it, thank you!”

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Posted 9 years ago

“Our puppies had diarrhea for 2 days right after we got them, so that pretty much wiped out the grass within 2 days. However, once their poo got firm enough, we realized the best way to get rid of it was to hold a paper towel in one hand and tip the box on the side with the other and let the poo fall into the paper towel. This saved us from ruining the grass by smashing said poo into it. Consider this a golden tip. I'm from Golden, Colorado. Oh, and our one Shih Tzu was completely potty trained in 3 days! We're still working with the other but she's getting it. :o)”

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Posted 9 years ago

“My 8 month old goldendoodle wasn't trained on potty pads so I tried this as an alternative to getting a dog walker for while I am at work. She used it maybe twice but since she is not used to going in the house she seems to make the choice to hold it during the day. I Will try it one more time just because the customer service at Fresh Patch is awesome and the patch of grass is like it was just cut from your backyard.”

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Posted 9 years ago

“This is the nicest grass money can buy for your dog! Thank you Fresh Patch for this service.”

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Posted 9 years ago

“Not much to say. This tray is well made and fits the grass. I'm a happy camper :p”

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Posted 10 years ago

“I didn't realize the sleeve doesn't have a bottom. Regardless, I am still happy with this sleeve and the Fresh Patch service. Their customer service has always been very helpful and we plan on being long time customers.”

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Posted 10 years ago

“I recommend this sleeve if your dog tries to destroy the Fresh patch box like mine did! - -Lauren”

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Posted 10 years ago

“I started out getting the smaller Fresh Patch but have upgraded to the XL because our dog is almost 50 lbs. The quality of this grass is really amazing. Our dog goes to the bathroom 5-7 times a day so this has been a life-saver! Thank you Fresh Patch!”

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Posted 10 years ago

“Price is great! Idea is even greater!!! I do however, think that they XL stainless steel is a bit pricey so I have to keep buying the small patch. I also think there should be some type of frequent buyers thing..... maybe buy so many and get one free or get the holders for half off or something to show customer appreciation. Other than that I believe you guys are lifesavers!!!! My doggies love you for it and so do I!”

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Posted 10 years ago

Fresh Patch is rated 4.3 based on 281 reviews