Fresh Patch Reviews

Name: Fresh Patch
Rating: 4.37

4.4 Rating 274 Reviews

80 %

of reviewers recommend Fresh Patch

4.4

Based on 274 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-800-783-7109

Email:

service@freshpatch.com

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Anonymous

Anonymous // 01/01/2019

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“didn't last, came soggy and wet.”

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Posted 7 years ago

“Excellent - liked the regular size patch.”

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Posted 7 years ago

“Great! We have been using this service for over a year with our dogs because we are in an apartment complex, and it has been a life saver. Thanks!”

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Posted 7 years ago

“I've used FreshPatch for over a year now and it's been fantastic. The grass is big enough for my two Maltese dogs to use and it stays fresh for about 3-4 days -- even in the extreme AZ heat. I've only had about 4 instances in the past year. A couple of times the FreshPatch seemed to be attracting ants and a few other times the grass smelled terrible. Since I get a FreshPatch every week, I'd say that's a great success rate (93% to be exact!). I also really love the account management interface, only wish I could pause delivery if I'm going to be out of town. Customer service is awesome too. A MUST for dog owners in apartment complexes!”

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Posted 7 years ago

“Fresh Patch replaced pee pads for my Italian Greyhound. She used to eat her pee pads and get bloody diarrhea. Now, she is back to being a healthy dog! Thank you!”

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Posted 7 years ago

“The item is great. My issue was being delivered the wrong order. I ordered three standard grass pallets and I received two standard and two XL. I called and left a message and no one ever returned my call to correct the order. Thank you.”

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Posted 7 years ago

“Easy to order. Shipped quickly. So glad I found freshpatch! Has been great to have when I have to leave the house for a little longer during the day I know my doggie can relieve herself ! I tried many options and fresh patch is the best, because when I need a new one I can just throw the old one out and order! No cleanup . Really easy”

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Posted 7 years ago

“Great, works very well!”

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Posted 7 years ago

“I love Fresh Patch. It is a novel idea and works perfectly for my dog and I. My only complaint is on the renewal, the quality of the condition of the grass is inconsistent. Sometimes it is fresh and perfect and other times it is brown and dried out. That said, Customer Service always sends out a replacement ASAP.”

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Posted 7 years ago

“its easy to order and I love the subscription allows it to arrive as often as I like. My dogs use it no problem. I put it on my balcony and it's their mini yard. Only issue I've had is when it rains it gets a little sloppy and my dogs don't like to stand on wet grass so they'll pee or poop next.”