The Ink Spot Reviews

Name: The Ink Spot
Address: 1 W Deer Valley RdPhoenix, Arizona 85027, Phoenix
Rating: 4.87

4.9 Rating 1,735 Reviews

100 %

of reviewers recommend The Ink Spot

Company Reviews

Metrics

Info

4.9

Based on 1,735 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat

About The Ink Spot:

Personalized Pens and Pencils
www.Ink-Spot.com

Visit Website

Phone:

888-654-7367

Email:

service@ink-spot.com

Location:

1 W Deer Valley RdPhoenix, Arizona 85027
Phoenix
85027

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The Ink Spot 5 star review on 20th October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My hubby and I were planning our 50th Anniversary Celebration and wanted a unique gift for our guests. Ink Spot solved the problem with a personalized pen commemorating the occasion for our guests. The color was perfect, the message nicely done, and the time frame for receiving the pens was super. Thank you INK SPOT!”

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Posted 9 years ago

“I was pleasantly surprised when I received the pens. I bought them for promotional purposes. The pens are very good quality and appearance and I am very comfortable distributing them to existing and potential members. The quality exceeds the price. I WILL reorder again and I do recommend this vendor. Joe Hamelin President BCCEA.”

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Posted 9 years ago

“Help from your chat bot speaking to a live person and helping with a last minute order. Took my full color logo into a single color logo and printed well on pencil. Delivery fast and neatly packaged. Lowest price on market!”

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Posted 9 years ago

“The ordering process was so easy. I was able to chat with someone who answered all of my questions about ordering customized pencils. They were even able to print them using the special font that I requested. Their prices were competitive and we had our pencils within a few days. I will definitely order from The Ink Spot again.”

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Posted 9 years ago

“The order process and delivery time were great. Everything else pretty much failed. The pens are horrible quality. A bunch of the pens didn't write good or didn't write at all. (Out of 10 I tested, 1 was defective, 3 didn't write so well). It feels like the pens were bought from Dollar Tree. In addition, customer service was horrible. I asked a representative via live chat (name was Tom) what font the proof was in. Instead of getting me an answer, he said "Sorry, it looks I have to cancel the order. Sorry it didn't work out" He then banned my IP address so I can't start another live chat. Using a different device, I asked why he canceled the order, since all I ask was what font was used. He told me if I wanted the order, I have to reply I want the pens to Proofs Department. Otherwise, it was getting canceled. He also banned me again on that device as well. Since I needed the pens, I was forced to reply.”

Helpful Report

Posted 9 years ago

We reserve the right to not do business with a customer. This is one customer after placing his order had no idea of the time frame or what was involved in the process of making a customized product. After trying to explain several times it became clear that no matter how good a service we where offering him he was not going to be happy. Was very demanding and rude. We thought it best to cut it off, cancel his order and refund his money. We have several pages of chat text showing how we tried to help and there just was no helping this person. Even on on Easter weekend on a Saturday we where still trying to help. We will not accept any future orders from this person and should not of let his order through as you can tell by the review!

Posted 9 years ago

“The 100 pens that I ordered were perfect. The shipping time was excellent.”

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Posted 9 years ago

“Ink Spot is awesome! I order about 100 pens and stylus to share with my friends. I have the yearly bible text of Jehovahs' Witnesses put on them. My friends just love'em. The selection is great and very affordable . And customer service is polite ,understanding and very helpful. Thank you for your hard work and beautiful products. Sincerely Yours, Marsha”

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Posted 9 years ago

“Order was filled and delivered fast. No problem with product and information of pens were correct. Thanks so much for a freat job.”

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Posted 9 years ago

“The Ink Spot has been absolutely wonderful at getting my orders to me quickly and accurately. My daughters have all run for student offices and they have helped make those campaigns fun and successful. I have recommended them to others for these reasons and will use them in the future.”

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Posted 9 years ago

“I am very happy with my pens. So excited about the event”

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Posted 9 years ago

“Just right for the price! So far so good.”

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Posted 9 years ago

“Great pens. Exactly what we needed. Fast shipping. What else do you need?”

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Posted 9 years ago

“The website was easy to navigate. An immediate response to my question. Emailed proof 2 days before it was expected. Received my pens in 6 days. The price was great and I love how smoothly they write! I plan to order more in the future.”

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Posted 9 years ago

“This was my second time ordering with The Ink Spot. Placed my order on Monday, had it in Thursday's mail. Exactly as proof showed. Service was great, product superb. I highly recommend The Ink Spot!”

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Posted 9 years ago

“Very nice service. Thank u”

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Posted 9 years ago

“If you need to order pens, this is the place. I order every year and am never disappointed.”

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Posted 9 years ago

“the order process went very timely and smoothly. However, I am disappointed in the product itself. The pen looks great but does not write smoothly and nurses do a lot of writing daily!!!!”

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Posted 9 years ago

Sorry to here you are not completely satisfied with your order. You can always contact customer service@ink-spot.com In the future you can always request samples of different pens at no cost. We would be happy to mail you any pen you are interested in trying to see if it meets your needs.

Posted 9 years ago

“Dora and Natasha were great. Very professional, excellent customer service. Ink Spot came through for me, 200 pens were delivered as promised in 3 days. Will definitely order again. Thanks, Zenola Dunmore”

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Posted 9 years ago

“I made revisions and they were very accommodating! Some of the pens will not retract. But overall the service was excellent”

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Posted 9 years ago

“The ink spot not only did a great job with my pens, but even offered a suggestion to improve what I had sent in!”

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Posted 9 years ago

The Ink Spot is rated 4.9 based on 1,735 reviews