Jomashop Reviews

Name: Jomashop
Rating: 3.72

3.7 Rating 3,355 Reviews

68 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,355 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoying the watch, it was a great buy. The service was great and shipping was on time.”

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Posted 6 years ago

“Your customer service was very helpful to me because I had a limited window for delivery. Customer service to me is everything . And yours is outstanding !”

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Posted 6 years ago

“Order is easy and more than satisfied on my recent purchase. Thank you”

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Posted 6 years ago

“many thanks. happy with the watch. you have a cool store.”

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Posted 6 years ago

“excellence customer service ,”

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Posted 6 years ago

“Quick shipping, package well wrap. Item in perfect condition. Thanks guys”

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Posted 6 years ago

“Exelent product and easy to buy.”

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Posted 6 years ago

“The watches are perfect. The delivery was very fast. I searched on the Internet on different sites and here was the lowest price.”

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Posted 6 years ago

“Product is perfect. fast shipping”

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Posted 6 years ago

“I've bought several watches from Joma.... Have always been happy with my purchases... good prices, prompt delivery, excellent service.. All Good!!”

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Posted 6 years ago

“Large selection to choose from. Prices less than retail and delivered to my door.”

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Posted 6 years ago

“I was easily able to find the Swatch I was looking for. The checkout was very efficient and the watch came with all deliberate speed.”

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Posted 6 years ago

“Great price for the watch I wanted and quick shipping! Very pleased!👍🏼 Love my new Omega SeaMaster!”

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Posted 6 years ago

“The product and price outstanding”

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Posted 6 years ago

“Ordered Seiko SKX007Ji, best price anywhere, free shipping WITH BOX INCLUDED. Great customer service when I called to inquire about an out-of-stock Seiko. Packaging excellent, speedy delivery, and WONDERFUL timepiece. My go-to watch store from now on. Highest possible recommendation.”

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Posted 6 years ago

“I’ve bought 2 pairs of sunglasses and a shirt from them and everything’s always been legit and delivery’s fast.”

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Posted 6 years ago

“I bought a Tudor Black Bay Steel and Gold. The watch arrived with tarnishing on the bezel, sizing roughly a quarter of an inch in length. This tarnishing is between the 10:00 and 11:00 indices and can be seen more prominently at different angles. I did not notice this blemish before removing the tag. After contacting Jomashop, I was told the watch could only be returned if the tags were still on the watch. The representative offered a few hundred dollar discount based on a current coupon code on their site that was not available when I purchased the watch. I was also offered an extra $100 off for the blemish. I had to initiate the majority of conversations with the representative, speaking both over the phone and via email multiple times. I am left wondering why I have tarnishing on my "brand new" watch--I do not know how it was stored or handled. I am frustrated with my experience and thought Jomashop would provide more customer service for sending me a less than perfect luxury watch. Because of this experience, I will never buy from Jomashop again.”

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Posted 6 years ago

“Always on point!!! Fast delivery!! Love the prices”

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Posted 6 years ago

“Buenos días la verdad es la 2 compra que hago he comprado mas de 10 relojes y me gusta mucho el cumplimiento, seriedad y el estado del envío y los productos felicitaciones por ser una empresa tan organizada”

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Posted 6 years ago

“i an vary much satisfied with u serves and it will not be the last THANKS”

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Posted 6 years ago

Jomashop is rated 3.7 based on 3,355 reviews