Jomashop Reviews

Name: Jomashop
Rating: 3.69

3.7 Rating 3,174 Reviews

67 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 10th September 2025

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Hamilton watch . I like it so far and I would highly recommend it .”

Helpful Report

Posted 4 years ago

“First time I deal with Jomashop, order M2HM6089, the only reason that price was good, but as I found, the service is extremely bad. My debit card was immediately billed, but in initial email nobody informed me that the item was on back order, the only time I learned anything was if I emailed later. If an item is in back order, let it be stated on the website. Jomashop saying it won’t be available for 1-2 weeks. Yet, you’ve collected money. Ridiculous!!! And, as all of you can see, the only one woman Kamela is replying here, and the only one Anna rarely replying on customer service e-mail same things like: "...We assure...bla bla, ...currently processing. Please be advised that your item is currently on back order and has an ETA of next week. Tracking number will be provided once your order has been shipped... We appreciate your patience and understanding."... Neverending stories, I`m very and deeply disappointed after first time with Jomashop and advice to everybody not to deal never with Jomashop!!!”

Helpful Report

Posted 4 years ago

“Fast shipping, well packaged. Great price! Will be shopping there again. I highly recommend.”

Helpful Report

Posted 4 years ago

“excelente servicio, productos originales a precio razonables, me encanta Jomashop.”

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Posted 4 years ago

“I ordered a watch and when inquired about the order (received confirmation and shipping email), my order was not in your records. Called, emailed and chat and nothing... Then discovered that my order was sent using USPS and the package was either lost or damaged (as per USPS tck #). But you guys had no problem taking my money, but not my many calls or emails. By far the worse experience.. 0 (zero) would not recommend”

Helpful Report

Posted 4 years ago

“My watch haven’t arrived yet. I am in Colombia and my order was sent to Germany and then to South Africa, it’s obvious that you have a logistic issue and that the order is lost, but no, I have to pay my credit card and wait for 45 days in order to file a claim with you. Awful customer service….almost fraud”

Helpful Report

Posted 4 years ago

“Used Jomashop for the first time and living in the UK I was a little concerned as had never heard of the company before. However the watch I purchased is a fabulous watch and it was at a great price and the service has been excellent. Delivery was excellent too. Everything went smoothly and efficiently and no hiccups or problems. Thank you Jomashop I will recommend and use you again.”

Helpful Report

Posted 4 years ago

“Jomashop offers great watches at reasonable prices. I have purchased several watches from them and have been very pleased with all of them. They offer a very broad selection of brands and styles from standard to luxury watches. I would strongly recommend Jomashop to others.”

Helpful Report

Posted 4 years ago

“My husband surprised me with this watch and I love it! Easy to read, great look, comfortable band and love the 2 extra bands!”

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Posted 4 years ago

“Love new watch!!!! This my second watch to buy & never had any issues Panerai/Sevenfriday. Will buy again”

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Posted 4 years ago

“The delivery, considering that it was between two different continents, went fine and took less than one week.”

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Posted 4 years ago

“Good pricing”

Helpful Report

Posted 4 years ago

“I don't receive the complete order. I still waiting for the rest of my Purchase #M2HD1491.. So Sad.!”

Helpful Report

Posted 4 years ago

“The purchase of my Tudor Black Bay 58 went off smoothly. It was nice to be able to sort out duty and taxes with Jomashop online at time of purchase. Delivery was good. Their customer service was excellent and sorted out my problem quickly. Would not hesitate to buy from Jomashop in the future.”

Helpful Report

Posted 4 years ago

“I like the prices and I am satisfied with the service.”

Helpful Report

Posted 4 years ago

“I purchased a TAG Heuer Pepsi & it was delivered in a timely fashion. The packaging was excellent and the watch speaks for itself. I will definitely use this site to purchase more watches in the future”

Helpful Report

Posted 4 years ago

“Quality stuffs with amazing prices ! I’m from Canada too :)”

Helpful Report

Posted 4 years ago

“Great pricing. Worst shipping & handling it will take weeks for shipping to arrive”

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Posted 4 years ago

“I am still waiting for your refund of the $55 rush shipping charge I paid on my purchase of the Corum watch which was delivered two days late. I have plans to buy another watch but will hold off until I get my overdue refund.”

Helpful Report

Posted 4 years ago

“I haven’t received my item and support team is not very helpful (not even a response).”

Helpful Report

Posted 4 years ago

Jomashop is rated 3.7 based on 3,174 reviews