Jomashop Reviews

Name: Jomashop
Rating: 3.64

3.6 Rating 2,795 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.6

Based on 2,795 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 26th April 2024

Anonymous

Jomashop 1 star review on 22nd April 2024

Casimir Von Schantz

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Genuine product and efficient delivery!”

Helpful Report

Posted 3 years ago

“You can buy Ray Band sunglasses through multiple online retailers. Since price is an important factor for expensive products like these, Jomashop offered one of the best values. I also got them in about 4 days. Thanks.”

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Posted 3 years ago

“I've had ok dealings with Jomas so far although I haven't purchased any real expensive timepieces from them as of yet but was hesitant due to the delivery on a few items of under $500 just being left by my mailbox on a busy street several hundred yards from the house and my front door, unacceptable! Front door okay, across the street, no thanks.”

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Posted 3 years ago

“Nice watch Picture does not do it justice. Only disappointment was shipping...”

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Posted 3 years ago

“The price is very good, but often do not let me order, which is very sad.”

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Posted 3 years ago

“Solid company, originally ordered a watch..waited two weeks and called. It was never fulfilled because I had ordered the last one and it was determined that it was “lost in the wearhouse”...customer service was helpful though and they’re reputable and very solid overall.”

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Posted 3 years ago

“Watch is great. It was advertised as new but when I got it the band had some wear on it, so I guess it may have been a display watch in a store before or something like that. The packaging was also not fully original which was a little odd. But the watch is great and has no visible wear or scratches on it. I'd say it's worth saving 600usd on.”

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Posted 3 years ago

“Good price, free transport, good product”

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Posted 3 years ago

“Yout shop is easy to deal with and very thankful for that.. Never had a hard time ordering..”

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Posted 3 years ago

“Even with delayed shipping from COVID-19 my Orient Kamasu arrived within a week. The product and product box was clean and undamaged and the watch has been working perfectly fine since I purchased it. I would recommend Jomashop to another if they were looking for a watch, and although not every customer has a good experience with them, I was satisfied with mine.”

Helpful Report

Posted 3 years ago

“Product (gucci bag) seems to be fine FED X Service was not good stated 5-15 delivery sign required than at 5:30 pm stated not coming cant wait all day for delivery than no show spoke to them than they delivered 5-17 and just left at door 1000.00 value never signed for NO GOOD”

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Posted 3 years ago

“Had what I wanted, got it too me quic (relative to the COVID delays), exactly what I ordered. Very satisfied!”

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Posted 3 years ago

“Easy to use website, the price was a knockout and the delivery was on time.”

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Posted 3 years ago

“Watch was delivered as promised . All packaging was in tact. I am pleased with my purchase and plan on becoming a repeat customer. Plus you can’t beat the prices .?”

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Posted 3 years ago

“Price is great and every watch I buy registers on manufacturer's warranty so I know they're legit. I get delivery within a week of purchase. I will continue to buy my watches with Jomashop”

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Posted 3 years ago

“Everything was great except when the lady in customer service didn't want to take my order over the phone. I thought that was strange since I had just ordered my first watch two days earlier. She finally relented and took my order.”

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Posted 4 years ago

“Jomashop does a good job overall. The products (watches for me and my wife) have been first rate, as advertised and the shipping is quick and easy. I love my most recent, a Junghans Chronoscope. It makes me smile every time I look at it!”

Helpful Report

Posted 4 years ago

“Ordered twice from them and Both went flawlessly and even when I had a problem with an item the return process was easy.”

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Posted 4 years ago

“Purchase and delivery were flawless. I love the watch.”

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Posted 4 years ago

“My watch arrive in a timely manner the packing was great. The Movado watch the same as any jewelry store”

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Posted 4 years ago

Jomashop is rated 3.6 based on 2,795 reviews