Jomashop Reviews

Name: Jomashop
Rating: 3.64

3.6 Rating 2,785 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.6

Based on 2,785 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 26th April 2024

Anonymous

Jomashop 1 star review on 22nd April 2024

Casimir Von Schantz

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast response, good deal and wide of selections.”

Helpful Report

Posted 1 year ago

“Watch is great value and arrived on time with the box in perfect condition..... But the delivery service is 'off' I expected it to be a signed for delivery but it was just dropped on my doorstep., if it hadn't been in good condition I would have been screwed... Put this to JS no response... I am pretty sure they expect a signed delivery but for some reason it's not happening. The agent actually sent me a delivery notice. Saying they were just going to leave it outside. And they did .. I was home and they didn't even knock.”

Helpful Report

Posted 1 year ago

“Great place to shop from for choice and prices. Huge range of watches from bottom to top end. Price of my purchase was less than half the brand's own website. Purchased just before Christmas and was delivered within 5 days in the U.S. only reason I docked a star is there is a slight rattle in the watch I purchased and as I was visiting the States and am now back home in Ireland I feel it's not worth worrying about or returning. Amazing value as I said above. Will definitely be buying again in the future....”

Helpful Report

Posted 1 year ago

“The prices are excellent, the communication is good, the transport is a little slow but acceptable.”

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Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“The shipment was very fast and the merchandise arrived in good condition.”

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Posted 1 year ago

“Price of my watch was good. Delivered in good condition. I was quite surprised that the watch has been delivered without signature.”

Helpful Report

Posted 1 year ago

“Ordered in stock Merch. Two pieces. First shipped quick, second no update. E-mailed a week later, and got update that second package was going out in few days, wasn’t in stock. No major hiccup just would have been cool if they said it before I asked. Price was solid deal. So it’s a 4.7 star from me. Great product, Great price just fell short of 5 stars. Would buy again for sure”

Helpful Report

Posted 1 year ago

“Overall very easy to order and timely delivery.”

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Posted 1 year ago

“I ordered 2 items received 1 really fast but the second I am still waiting for unfortunately.”

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Posted 1 year ago

“Web page shoping is very good, customer service not so much...”

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Posted 1 year ago

“Nice sunglasses but very fragile. I would have liked to have the information on the ad that the glasses are very fragile and glasses are plastic. Thank you”

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Posted 1 year ago

“Great and smooth process overall. My on critique is that the website labeled a watch I bought at a band width of 22mm, when it is actually a 21mm watch band.”

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Posted 1 year ago

“Great price, great service, just the way it should be.”

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Posted 1 year ago

“Overall Good experience but I made a mistake in my address, I was able to fix it but I was disappointed that I was charged by the change. I”

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Posted 1 year ago

“Fast delivery after ordering sunglasses.”

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Posted 1 year ago

“Although both fragrances were sent at different times they both arrived the same day (5 days from purchase). I was able to find a fragrance that had been either too expensive or too hard to find at a fair price”

Helpful Report

Posted 1 year ago

“Great prices fast shipping.”

Helpful Report

Posted 1 year ago

“There was a slight defect in the Rayban label on the frame but overall very pleased with my purchase.”