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Jomashop Reviews

3.6 Rating 2,785 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

3.6

Based on 2,785 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Jomashop 5 star review on 26th April 2024

Jomashop 5 star review on 26th April 2024

Jomashop 5 star review on 26th April 2024

Jomashop 5 star review on 26th April 2024

Jomashop 5 star review on 26th April 2024

Jomashop 1 star review on 22nd April 2024

Casimir Von Schantz

Jomashop 1 star review on 22nd April 2024

Casimir Von Schantz

114

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jomashop has competitve prices and a decent selection. There shipping is right on par with other major retailers. One thing I dislike about them is the amount of advertising emails and offers that floods my inbox on a 3 or 4 times on a daily basis. I would suggest a once a week advertisment email instead - Matt S.”

Posted 2 years ago

“ordered here for the first time and it was good I appreciate how it reached on time”

Posted 2 years ago

“I am still waiting for the rest of my order which sucks but i would give 5 stars 🌟 but i sound of been told they didn't have what i ordered from the get go”

Posted 2 years ago

“I like the prices and I am satisfied with the service.”

Posted 2 years ago

“Great prices amazing products !!👌”

Posted 2 years ago

“Great service”

Posted 2 years ago

“Good prices and people who look after you in customer service!”

Posted 2 years ago

“I think four stars are OK!”

Posted 2 years ago

“Like the assortment of watches available. Website is easy to navigate and the product shipped is packaged securely. Prefer private company delivery instead of the Post Office. Returns are easily processed. Happy with Jomashop...”

Posted 2 years ago

“Is a lot of choices of products at good prices. The only thing is that the long wait on the delivery.”

Posted 2 years ago

“Hi i glad to take these oppotunities Ummmm!!! Korea has 200$ limit for no tax So i wish many goods under 200$ Thank you jomashop”

Posted 2 years ago

“Great saving. Great customer service”

Posted 2 years ago

“Good prices, easy site navigation”

Posted 2 years ago

“Shipping was Quick ! Prices are really interesting. However, make sure to thoroughly check your item. Mine came with a small scratch.”

Posted 2 years ago

“The service was efficient and professional. I was pleased with the ongoing update of the postal and delivery process. The watch itself is exactly as described. I am very pleased with the whole transaction. Gary Levine, Jerusalem”

Posted 2 years ago

“Buenos productos y precios”

Posted 2 years ago

“Selection extensive and item information thoriugh. In/Out of stock seems to be updated regularly Delivery and shipping updates were timely Returns process expensive and a little opaque but was generally easy enough”

Posted 2 years ago

“Excellent service and price was very competitive. My watch is exactly what I expected and am pretty happy with the purchase. My only issue was dealing with DHL in Canada - I was surprise of that in addition to Custom and Tax fees (which I expected) I was charged another service fee on top of the shipping fee?? Not sure what this fee was about but made me uneasy about future purchases. They should be clear that shipping fees include all delivery fees. Taxes are inevitable but don't surprise customers with another fee. I know it's not Jomashop fault but it's their shipping provider.”

Posted 2 years ago

“Prices are as good as it gets. My watch went on sale two days after delivery and Jomashop made it right,(after going through Norton Shopping Guarantee). Jomashop also offers good warranties on watches compared to many others. My only complaint is my emailed question never got answered or responded to. Just have to call them and I'm sure it will be fine.”

Posted 2 years ago

“Item was on sale and arrived fairly quickly.”

Posted 2 years ago

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Jomashop is rated 3.6 based on 2,785 reviews