Lost Rockstar / Avora London Reviews

Name: Lost Rockstar / Avora London
Rating: 4.05

4.1 Rating 950 Reviews

76 %

of reviewers recommend Lost Rockstar / Avora London

4.1

Based on 950 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Email:

info@lostrockstar.co.uk

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Lost Rockstar / Avora London 5 star review on 7th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery great quality”

Helpful Report

Posted 6 years ago

Hey Nathan - Thanks for the feedback. We aim to dispatch orders as fast as possible so thanks for commenting on this! We're pleased you liked the quality of the Gym King and Kings Will Dream items you bought! Look out for new styles landing weekly! LR.

Posted 6 years ago

“Bought for my son ... his 2nd pair . He loves them , look great and wash really well highly recommend”

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Posted 6 years ago

Hey Nicola Thanks for your feedback - we're pleased your son loves his Avora London Jeans! We look forward to welcoming you back soon! LR

Posted 6 years ago

“Still not received what I have ordered and the company don't give a toss. I am currently trying to go through the correct channels with the citizens advice bureau.”

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Posted 6 years ago

Hey Dylan, as per the email conversation we have provided you with the Royal Mail tracking number - please collect the item from your local delivery office. Any problems, email help@lostrockstar.co.uk.

Posted 6 years ago

“Great product! Fast postage 5 star”

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Posted 6 years ago

Hey Gareth - thanks for taking the time to leave feedback - Keep an eye out for new Scar Tissue items dropping soon! LR.

Posted 6 years ago

“I really liked the item, the colour and the material of the cap”

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Posted 6 years ago

Hey, thanks for the positive feedback, its much appreciated! LR.

Posted 6 years ago

“I you ordered wrong things I ordered the t-shirt is Buddha”

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Posted 6 years ago

Hi Dylan, If you ordered the wrong things, please do send these back to us. Our returns policy is 14 days. Regards LR

Posted 6 years ago

“Still haven't received my purchase after waiting over a week and haven't got back to me”

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Posted 6 years ago

Hi Stephen We have a slight delay in Mauvais orders due to a warehouse move. I am please to inform you your product has now been dispatched. Thanks LR.

Posted 6 years ago

“Just got an Avora London Zane top and the white and black striped one. Banging quality, eye catching and good price. Fits true to size as well.”

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Posted 6 years ago

Thanks for the feedback Alex, we're pleased you like your tees!

Posted 6 years ago

“DO NOT USE THIS COMPANY - They took my money several weeks ago and I’ve still not received what I actually ordered, after they sent the wrong item and I had to return at my own expense. They ignore all my emails asking for an update or refund. SCAMMERS!”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

Thank you GIO for your feedback.

Posted 6 years ago

“Great price and service.”

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Posted 6 years ago

Thank you for taking the time to leave a review

Posted 6 years ago

“The cap isn’t very good quality and is overpriced When I contacted Lost Rockstar...it took them nearly a month to answer me with a blank statement saying hats were not returnable Not good service at all”

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Posted 6 years ago

Hi, That's correct we cannot accept headwear or swimwear back due to hygiene reasons. We do state this on the website via our terms and conditions page which you must read at checkout and accept to confirm your order. Regards LR.

Posted 6 years ago

“Good choice of products and delivery was good.”

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Posted 6 years ago

Thank you for the feedback!

Posted 6 years ago

“Good service”

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Posted 6 years ago

Thank you for the feedback Nick

Posted 6 years ago

“Kudos. Quick shipping over christmas period.”

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Posted 6 years ago

Hi Jordan, Thank you so much for the 5 star review and great feedback. We do try hard to provide a good service and its nice to hear such positive comments from our customers. We would like to welcome you back soon where you can find lots of new products and promotions. Many thanks, ‍ Ben

Posted 6 years ago

“Should change their name to Lost order or lost money. Never received my order and got no reply from them. If it wasn’t for paypal I would have lost my money as well. PLEASE DO NOT BUY FROM THEM.”

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Posted 6 years ago

“Price of shipping to high, And long times to make an international shipping, worst service because i send 3 emails without answer, etc etc...”

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Posted 6 years ago

“Great store 👍”

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Posted 6 years ago

Thanks for your support James

Posted 6 years ago

“very happy with items bought very fast delivery”

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Posted 6 years ago

Thanks for the feedback Jacquline

Posted 6 years ago

“Really enjoyed the service , my Parker coat came and was Excactly as described , maybe even better ! Can’t wait to place more orders.”

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Posted 6 years ago

Hi Jason - thanks for the review! Much appreciated

Posted 6 years ago

Lost Rockstar / Avora London is rated 4.1 based on 950 reviews