NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
The delivery was quite fast, but no communication about confirmation of the order, or dispaching goods.... Goods are not the same as on photos, the materials are different. I would like to return some, but you have to call before you do so ?!?!! I will not buy again on this web site.
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Posted 3 years ago
The designs are very nice, but the quality of the fabrics is really poor. This was a trial order, I'll probably not order again.
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Posted 3 years ago
delivery takes forever
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Posted 3 years ago
The photos of clothes seem much nicer than they are in reality. Low quality of the material. Blouses are OK. Some things I would like to send back and refund the money. How can I do that?
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Posted 3 years ago
It took a very long time to deliver! It was paid for on 5 November and I only received it today, 24 November !!!
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Posted 3 years ago
Little disappointed in the jacket not quite what I expected. The size was terrible ordered a 2XL which is my usual size couldn’t even get it to meet, absolutely no chance of fastening it up.
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Posted 3 years ago
La qualità del prodotto è mediocre;comunque la misura è giusta e si indossa bene. Mi sono arrivati due capi uguali,perciò uno lo devo rispedire al mittente.
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Posted 3 years ago
I by purple shoes not pink
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Posted 3 years ago
Not size Wright wont to send back £25.00 to post jacket coat me 34.00 just not Wright cheek my order it cost you £6.35 ???
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Posted 3 years ago
Product was very poor quality, material was sub standard and it did not look like it did in the pictures ..... disappointed!
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Posted 3 years ago
웹사이트의 옷들과 실제 배송되어온 옷이 차이가 있음. 배송이 많이 느림
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Posted 3 years ago
Too tight a fit size givens as 42" chest this was the size between the arms and this cut back to 38" almost immediately.
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Posted 3 years ago
le taglie non corrispondono: sono più piccole!
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Posted 3 years ago
Very poor quality material. The product is so fragile it needs a very gentle wash, which is not practical. On delivery there was a tiny hole in the upper fabric of the sleeve. I have really struggled with returns with NewChic in the past, however, so I am going to put up with it.
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Posted 3 years ago
When I checked the the T-shirt I had to trim up a lot of loose cotton ends. The burgany top was covered in a white fluff. I was glad that I only paid a reduced price, as I would not have paid full price, for the quality of the clothes.
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Posted 3 years ago
Quality really poor as expected given the price, items listed as "wool" on site are synthetic, nothing really fits well, sizes are all over the place, some way too big, some too small and everything too short.
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Posted 3 years ago
Disappointed with the quality of the socks, rough stitching up the sides. Won't use again
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Posted 3 years ago
Love the colour of my boots, finish of stitching not good, so close to zip can’t close zip fully - you get what you pay for I guess
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Posted 3 years ago
The boots are very comfortable but are not waterproof at all so no good
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Posted 3 years ago
Loved the shirt I ordered but the quality of the costumer service was very low... Bought it from japan, with the website in japanese, but started receiving e-mails in English questioning the information given for the address (which was completely fine, but in japanese) and when the product arrived it had a gift card all in arabic????? Also, although it came earlier than I expected, there was absolutely no previous notice to the delivery. I was just lucky to be home when it arrived...
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Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews