NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
iam so up sad... bcous price so high.. same design same quality but I can get it in a cheaper application..
Helpful Report
Posted 3 years ago
Retour tres difficile
Helpful Report
Posted 3 years ago
Material was pretty poor quality. Although looks like what is shown
Helpful Report
Posted 3 years ago
Took a long time to come, delivery £7 which honestly is rediculous, my bag I wasn’t the best quality and the straps were quite small considering how big the bag was
Helpful Report
Posted 3 years ago
Les tailles sont tres petites et lesphotos. Pas la même chose que le visuel nature.. Dommage..
Helpful Report
Posted 3 years ago
La taille M correspond à un 44 ! Le modèle ne correspond pas à la photo (couleur et forme différentes) très décevant
Helpful Report
Posted 3 years ago
Item not sized for my vehicle, too short!
Helpful Report
Posted 3 years ago
Product was not as shown like on the website. I am very disappointed.
Helpful Report
Posted 3 years ago
Product was not as shown like on the website, bad quality, unwearable. This is my first and last order
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Posted 3 years ago
very good and quick delivery service, unfortunately the quality of the purchased hoodies is very low, they look great at your pictures but are ugly in reality, made of poor fabric. I'm still waiting for the rest of my orders but I don't think I'll order again. Very disappointing.
Helpful Report
Posted 3 years ago
Goods arrived but too small (strange measurements compared to UK) and not as good quality as I'd hoped. Still awaiting a Return label - process is not simple.
Helpful Report
Posted 3 years ago
the jumpers were better in the picture than what they actually look like. The material is much thinner than expected. And one had a hole in it. I don't think i would but from here again. But the sizing was about right.
Helpful Report
Posted 3 years ago
Tendría. Que repasar los emails que me enviasteis. Pero fallan dos cosas.. Una es el idioma. Y se que hay traductores.. Pero es una pena. Que la comunicación en general sea en castellano.. Se que el inglés es el idioma fuerte.. Y se que los productos llegarán pero la información de entrega.. No es muy clara.. Por ejemplo Amazon lo deja más claro. Un saludo
Helpful Report
Posted 3 years ago
Pas reçu la bonne commande demander. Produit différant de celui commander, très déçu, Je ne recommanderai plus . ☹️
Helpful Report
Posted 3 years ago
Il n'y a aucune explication pour retourner un produit trop petit.
Helpful Report
Posted 3 years ago
size of the item didn't match the sizes advertised so the coat was too small. ended up with a refund for the item but lost the shipping costs
Helpful Report
Posted 3 years ago
The S for women is the same size than the L for men. This could be because of the design maybe, but the two stars are mainly for the jacket. The material is awful and it's not what you'd expect from the picture. The sewing looks cheap and I'm sure that zip is going to last three or four times before it gets stuck. Definitely, the product doesn't match the price, not even discounted.
Helpful Report
Posted 3 years ago
it was very difficult to follow the delivery from China, so that I expected never get the pieces. Vêtements mal taillés, pas classe du tout, surtout pour une Parisienne qui choisit avec soin ses vêtements depuis 50 ans. Bad experience.
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Posted 3 years ago
However, I suspect that the size conversion table is incorrect. I usually wear 26.5 cm shoes, but I ordered based on your size chart on your site, but I have nearly 2 cm of toes left. It is costly and impractical to have the correct size sent back after returning it. I would like to ask for suggestions for a good solution.
Helpful Report
Posted 3 years ago
I'm bit dissapointed: I ordered two different articles - 1) shoes were not guite with the quality I expected. The model was very nice but the other shoe was not similar with all colors compared to the other shoe. 2) The color with the jacket was totally different with the photo presented in web pages.
Helpful Report
Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews