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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Disappointed with the quality of the jumper.
Helpful Report
Posted 4 years ago
The leather items ordered are not made in a good quality leather, it marks very easily. The torch/pen/tool holders were not blocked out as the picture on the web site suggested, and there was no polish or finish to them. The mobile phone holder had similarly poor leather. The belt retainer press studs do not stay closed, and can only accommodate a very thin and narrow belt. In fairness the hat I ordered was not bad. Overall, I am disappointed and will probably not order anything else.
Helpful Report
Posted 4 years ago
I like the colour and the back support, but the cup size/fit isn't the best. And doesn't give definition
Helpful Report
Posted 4 years ago
bad quality...not like the pictures at all!
Helpful Report
Posted 4 years ago
Livraison trop long. La taille ne va pas
Helpful Report
Posted 4 years ago
1. Prices for clothes VERY confusing when purchasing on website . eg US14=2XL. It has to be one or the other, not both. Whoever prices clothes on New Chic doesn't understand US/Canada sizing. I had to return 90%of my purchases because the sizes were wrong.. 2.Quality of the fabric used to make blouses and hoodies very cheap. Looks nice on website but really cheap China factory looking when received. 3. New Chic Website design very poor for doing refunds. Hard to find and follow, small font size very difficult as though we were not supposed to easily access refund information. 4. However, good delivery and processing. Things arrived ok.
Helpful Report
Posted 4 years ago
I love the designs but Quality of the clothes are so bad.
Helpful Report
Posted 4 years ago
The quality of the product was not very good. Thin, thin leather that will not hold its shape
Helpful Report
Posted 4 years ago
Material is a bit cheap and nasty. Delivery is fine.
Helpful Report
Posted 4 years ago
Nice designs and unic. But the material looks cheap and thin not as advertised. Sizing too small compare to as been told
Helpful Report
Posted 4 years ago
COLOR OF THE SHOES ARE DIFFERENT THAN ORDERED
Helpful Report
Posted 4 years ago
NewChic is ok, just wish they say items come from China. I didn't like the 1-month wait. I'd rather keep my money in the USA. The products were excellent tho.
Helpful Report
Posted 4 years ago
did not say it wqs from Hong Kong - jacket took too long to get here weather got colder - jacket not for winter I don't like the jacket either. Loose- sloppy looking looks much better in picture
Helpful Report
Posted 4 years ago
The size seems to come up a little small. Got these for comfort but they are not best fit and clasp at front rubs and digs in
Helpful Report
Posted 4 years ago
Your shirts run smaller than actual U.S. sizes. Several of my shirts do not fit and I can't wear them. Nice shirts but ill fit.
Helpful Report
Posted 4 years ago
Sizes don’t represent listed size upon arrival! … it’s not the first time too. If it was consistent then I’d know what size to order! Sometimes a ‘Medium’ is larger, sometimes too small!
Helpful Report
Posted 4 years ago
the measurements you stated are definitely wrong as the top is too small. very disappointed
Helpful Report
Posted 4 years ago
The bracelet I suspected from the very beginning was a bit big for my wrist. I did ask customer care if this bracelet could be adjusted but no response. Well it look good so I went through with the purchase. My fear was right the bracelet is 2 inches big but can't adjust the size.
Helpful Report
Posted 4 years ago
“Newchic customer care number ☎️ 8597862560 // 8597862560”
Helpful Report
Posted 4 years ago
Do not trust NewChic! The clothes look gorgeous and for a "great deal" but I was carefully reading reviews to make sure the size I selected would fit me. Clothes running small if they are made overseas is a common thing anywhere. HOWEVER, 90% of the reviews I read were negative because the materials and cut where not high-quality like the picture. Several several photos are Photoshopped! I have experience with Photoshop but a novice should notice a necklace hanging on the shirt and the tips of people's hair changing colors with the image is not normal. The shirt I really wanted was actually a pattern photoshopped onto a generic shirt because I can see the other shirt behind it! And the shirt's image was "cut" to go around the model's hair and shoulders. Do you want to trust a site that can't even give you the real image of what you are buying?
Helpful Report
Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews