NewChic Reviews

3.6 Rating 4,871 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,871 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
Melko heikkotasoinen
Helpful Report
Posted 3 years ago
Coat is too small and I ordered xxxL
Helpful Report
Posted 3 years ago
Bonjour Je voulais retourner mon colis parce que mes chaussures sont trop grandes. Il me faudrait une taille 40. Mais c'est impossible avec votre site. Je tourne en rond d'une page à l'autre
Helpful Report
Posted 3 years ago
Брюки не понравились. Крой нелепый. Строчки неровные. Цена явна завышена. Рада, что товар дошёл согласно заявленному сроку доставки.
Helpful Report
Posted 3 years ago
Sizes are off so far as to be ridiculous.
Helpful Report
Posted 3 years ago
The bag smells strongly of mold leather. I placed it on the balcony for more than 1 week, and tried some ways which are recommended on the internet. But the smell has not gone away. I will never order the products from this site.
Helpful Report
Posted 3 years ago
The quality of the jacket isn't good enough. For this price,...
Helpful Report
Posted 3 years ago
It took forever to arrive. I ordered s smaller size according to your sizes. I am now returning it for a replacement with a larger size. I hope to receive the larger size before Christmas
Helpful Report
Posted 3 years ago
Made in chine
Helpful Report
Posted 3 years ago
a little bit small in size as the seller said one size but it printed in side is size 58
Helpful Report
Posted 3 years ago
Everthing arrived on time, as was well packed. The T-shirts were really nice, but the trousers' size was very dubious. Despite being quoted as a size that I know is right, these were too small. Very disappointing.
Helpful Report
Posted 3 years ago
La calidad no es la esperada
Helpful Report
Posted 3 years ago
Good service and delivery but sizing way out. Both too small and although they are the same size on the label, one is smaller than the other. Colour of one is different from the photo, ie it is bright pink instead of dusty pink. I had to send it back, which in itself was a saga.
Helpful Report
Posted 3 years ago
I do not know if I stupidly missed it but I did not find the choice of sending the order to a different address from mine, the buyer. I bought these as a present for couple in Singapore. I do not know if I am wrong in assuming that by the affordable prices you charge the clothes are made somewhere in Asia but, if I am right, it seems a pity they came from there to the USA and now will probably pay more than the present cost to send them back again. If you do not have this option, I wish you would add it.
Helpful Report
Posted 3 years ago
Not a very good experience 1. I received two different sizes of my caps 2. I paid the shipping cost and then had to pay for duty cost, why is this not all included up front when you purchase the goods. 3. What is it going to cost me to return one item and get the correct item my head size is 59 cm ( 590 mm )
Helpful Report
Posted 3 years ago
The shoes have a very thin sole.
Helpful Report
Posted 3 years ago
The reason I gave a 2 star because my order was never complete my order was worth US$276, there was one item missing NewChic never contacted me regarding the item. When I made a query concerning the item, only then I was told what to do which I have a problem with.
Helpful Report
Posted 3 years ago
Size. I received 43/9, too small. Newchic size chart give 43 as size 8, not 9. I need to return in favour of 45/9.5 (hopefully)!
Helpful Report
Posted 3 years ago
Not waterproof
Helpful Report
Posted 3 years ago
Caps smashed should have been sent in a box!
Helpful Report
Posted 3 years ago
NewChic is rated 3.6 based on 4,871 reviews