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NewChic Reviews

3.6 Rating 4,872 Reviews
64 %
of reviewers recommend NewChic
3.6
Based on 4,872 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 64%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
2.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 1 star review on 9th November 2022
Paul John
NewChic 5 star review on 23rd July 2022
Refund Money
NewChic 5 star review on 10th March 2021
David
NewChic 5 star review on 6th March 2021
Anonymous
NewChic 1 star review on 3rd March 2021
Anonymous
65
Anonymous
Anonymous  // 01/01/2019
mon colis arrive 2 mois après ma commande .....heureusement pas déçue du produit .cela serait plus sympa d'avertir à la commande que selon les articles l'envoi risque d'être très long. Le deuxième colis commandé en même temps que le premier est arrivé lui quelques jours après commande.
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Posted 4 years ago
Some good looking and fun clothes. Prompt delivery. Catalogue needs improving. Sort functions are not detailed enough for such a huge range. Size information is not consistent between garments. Washing instructions should be added as one doesn't expect inexpensive T-shirts and sweatshirts to require hand washing or dry-cleaning!
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Posted 4 years ago
The items were as described, and I was happy with them. They were Christmas presents and didn't arrive in time. Kids had gone home, so delivery was disappointing. I understand the issues with Covid and deliveries.
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Posted 4 years ago
The plastic clip on the front lace of the sandals seem not to have been secured properly in manufacture and broke the first time I tightened it.
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Posted 4 years ago
Got what I ordered but delivery took for ever to appear which then left me stuck as it came soo late
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Posted 4 years ago
The price is very high compared to the quality
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Posted 4 years ago
They had what I needed. Delivery was super slow.
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Posted 4 years ago
Delivery took too long, with insufficient information.
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Posted 4 years ago
satisfied with item, took a long time to arrive, overall though general service is fine
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Posted 4 years ago
New Chick item prices have increased substantially then 1-2 years before . Have lost competitive edge.
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Posted 4 years ago
I received my item but it came really late. So wasn’t too happy about that. But happy with my product.
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Posted 4 years ago
It takes too long between order and actual delivery.
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Posted 4 years ago
Ordering was easy. Price was great. Shipping was outrageous. It took about 28 days to get here.
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Posted 4 years ago
Took longer to arrive than expected (about a month) also too small but probably my error..
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Posted 4 years ago
Non sono molto contenta perché la consegna è avvenuta in tempi troppo lunghi (1 mese) e poi le maglie 2 carine, un maglione pizzica da morire, la giacchina é inconsistente, la cuccia pelosa per il cane è un po'.. Spennata diciamo. Dal sito le foto sono veramente belle ma in effetti con i prezzi così bassi bisogna ridimensionare le proprie aspettative.
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Posted 4 years ago
Peu d emballage mais produit en bon etat. Delais correct. Tete à coiffer jolie, ma fille est contente.
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Posted 4 years ago
Good price and follow up
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Posted 4 years ago
Lang leveringstid. Varen var ikke i den kvalitet som den ser ud til at være på foto. Min vare kaldes en frakke, men det er en meget tynd frakke. Jeg vil sige at det er en trøje. I Danmark kan den kun bruges til foråret. Størrelsen er lille, men heldigvis havde jeg forudset dette og bestilt 2 str. større end jeg skulle bruge.
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Posted 4 years ago
A little small in sizing!
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Posted 4 years ago
The clothes are good, but the delivery....... guess not
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Posted 4 years ago
NewChic is rated 3.6 based on 4,872 reviews